• CMS rates this facility 4/5 stars (above average)
• Has 54 certified beds with an average of 26.8 residents per day (50% occupancy)
• Last health inspection found 7 deficiencies (inspected Jul 24, 2025)
• No fines on record
• Total nursing staff: 5.36 hours per resident per day
• Staff turnover rate: 65.1% (high)
East Bank Center, LLC is a 4-star Medicare and Medicaid certified nursing home in Loves Park, Illinois with 54 certified beds. It has been operating since 2004. The facility scored above average compared to Illinois facilities.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Provide activities to meet all resident's needs.
Ensure the activities program is directed by a qualified professional.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough food/fluids to maintain a resident's health.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Provide and implement an infection prevention and control program.
Keep all essential equipment working safely.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide and implement an infection prevention and control program.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ADVANCED MANAGEMENT COMPANY | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 99% | Jan 1, 2020 |
| PALAZZO, JAMES | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jun 15, 2005 |
| ADVANCED MANAGEMENT COMPANY | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jun 15, 2005 |
| PALAZZO, JAMES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 15, 2005 |
| DALE, JAMES | CORPORATE OFFICER | Individual | N/A | Jan 1, 2022 |
| PALAZZO, JAMES | CORPORATE OFFICER | Individual | N/A | Jun 15, 2005 |