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HomeIowaFriendship Village Retirement

Friendship Village Retirement

600 Park Lane, Waterloo, IA 507023192918100WebsiteGoogle Maps
4.0on Google(68 reviews)
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
5/5
Quality
2/5
Beds
72
certified

How Friendship Village Retirement Compares in Iowa

Facility results compared with averages for CMS-certified nursing homes in Iowa. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
IA average
3.1/5
Above state average
Health inspection rating
4/5
IA average
2.8/5
Above state average
Staffing rating
5/5
IA average
3.6/5
Above state average
Nursing hours per resident
4.78 hrs/day
IA average
3.81 hrs/day
Above state average
RN hours per resident
0.81 hrs/day
IA average
0.74 hrs/day
Close to state average
Staff turnover
28.3%
IA average
44.1%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the Iowa average of 3.1/5.
Its 4/5 health inspection rating is above the Iowa average of 2.8/5.
Reported nursing time is 4.78 hours per resident per day, above the state average of 3.81.
Staff turnover is 28.3%, lower than the Iowa average of 44.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
6
deficiency citations
Inspected Oct 9, 2024
Most recent cycle
1
deficiency citation
Inspected Nov 17, 2025
The most recent cycle recorded 5 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$7,148/mo
Iowa median
Private Room
$8,091/mo
Iowa median
Black Hawk County 65+
22,443
17.1% of county
County Population
131,041
Black Hawk County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Friendship Village Retirement is a 5-star Medicare and Medicaid certified nursing home in Waterloo, Iowa with 72 certified beds. It has been operating since 1968. Its overall CMS rating is 5 out of 5.

Beds
72
Avg Residents/Day
65.7
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 15, 1968
Sprinklers
Yes
Council
Resident
County
Black Hawk
Last Inspection
Nov 17, 2025
Deficiencies (Cycle 1)
1
Weighted Score
14.0
Infection Citations
0

Deficiency Citations (8)

F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Oct 9, 2024Corrected: NoCycle: 2
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 9, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 16, 2024Corrected: NoCycle: 2
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Jul 16, 2024Corrected: NoCycle: 2
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Aug 10, 2023Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 10, 2023Corrected: NoCycle: 3
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Aug 10, 2023Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide3.09 hrs
National avg: 2.32 hrs
LPN0.87 hrs
National avg: 0.86 hrs
RN0.81 hrs
National avg: 0.69 hrs
Total Nursing4.78 hrs
National avg: 3.86 hrs
Weekend Total4.38 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
28.3%
RN Turnover
23.1%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (46)

NameRoleTypeOwnership %Since
FRIENDS OF FAITH RETIREMENT HOMES, INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Aug 15, 1968
BAUER, RICKCORPORATE DIRECTORIndividualN/AJan 1, 2024
GILLEN, STEVENCORPORATE DIRECTORIndividualN/AJan 1, 2024
GRADY, JIMCORPORATE DIRECTORIndividualN/AJan 1, 2024
HLAD, TOMCORPORATE DIRECTORIndividualN/AJan 1, 2024
JURGENSEN, CHRISTINACORPORATE DIRECTORIndividualN/AJan 4, 2025
KIEWIET, RONALDCORPORATE DIRECTORIndividualN/AJan 1, 2024
SMITH, ROBERTCORPORATE DIRECTORIndividualN/AJan 1, 2024
UHLENHOPP, ELLENCORPORATE DIRECTORIndividualN/AMay 17, 2021
ANDERSON, CRAIGCORPORATE OFFICERIndividualN/AJan 1, 2024
MORRIS, BRADCORPORATE OFFICERIndividualN/AJan 1, 2024
NARDINI, JAYCORPORATE OFFICERIndividualN/AJan 1, 2024
RYGH, CHRISTOPHERCORPORATE OFFICERIndividualN/AJan 1, 2024
TURNER, SHERYLCORPORATE OFFICERIndividualN/AOct 12, 2024
FRIENDS OF FAITH RETIREMENT HOMES, INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AAug 15, 1968
ADAMS, SALLYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 4, 2016
ANDERSON, CRAIGOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
BAUER, RICKOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
GILLEN, STEVENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
GRADY, JIMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
HLAD, TOMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
JURGENSEN, CHRISTINAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 4, 2025
KIEWIET, RONALDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
MORRIS, BRADOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
NARDINI, JAYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
RAMESH, PRADEEPOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
RYGH, CHRISTOPHEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
SMITH, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2024
TURNER, SHERYLOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 12, 2024
UHLENHOPP, ELLENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 17, 2021
FRIENDS OF FAITH RETIREMENT HOMES, INCADP OF THE SNFOrganizationN/AAug 15, 1968
ADAMS, SALLYADP OF THE SNFIndividualN/AApr 4, 2016
ANDERSON, CRAIGADP OF THE SNFIndividualN/AJan 1, 2024
BAUER, RICKADP OF THE SNFIndividualN/AJan 1, 2024
GILLEN, STEVENADP OF THE SNFIndividualN/AJan 1, 2024
GRADY, JIMADP OF THE SNFIndividualN/AJan 1, 2024
HLAD, TOMADP OF THE SNFIndividualN/AJan 1, 2024
JURGENSEN, CHRISTINAADP OF THE SNFIndividualN/AJan 4, 2025
KIEWIET, RONALDADP OF THE SNFIndividualN/AJan 1, 2024
MORRIS, BRADADP OF THE SNFIndividualN/AJan 1, 2024
NARDINI, JAYADP OF THE SNFIndividualN/AJan 1, 2024
RAMESH, PRADEEPADP OF THE SNFIndividualN/AJan 1, 2024
RYGH, CHRISTOPHERADP OF THE SNFIndividualN/AJan 1, 2024
SMITH, ROBERTADP OF THE SNFIndividualN/AJan 1, 2024
TURNER, SHERYLADP OF THE SNFIndividualN/AOct 12, 2024
UHLENHOPP, ELLENADP OF THE SNFIndividualN/AMay 17, 2021

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Friendship Village Retirement and nearby alternatives.

All Iowa facilities
Friendship Village Retirement
Waterloo, IACurrent facility
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Ravenwood Specialty Care
Waterloo, IA2,112 ft
CMS
1/5
Health
1/5
Staffing
4/5
Recorded fines: None
Harmony Waterloo
Waterloo, IA2,640 ftAbuse flag
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $95,440
Harmony House Health Care Center
Waterloo, IA3.6 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $48,825
Northcrest Specialty Care
Waterloo, IA3.9 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Pinnacle Specialty Care
Cedar Falls, IA4.6 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $8,362
The Suites at Western Home Communities
Cedar Falls, IA4.8 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Friendship Village Retirement
Waterloo, IA · Current facility
—5/54/55/5None recorded
Ravenwood Specialty Care
Waterloo, IA
2,112 ft1/51/54/5None recorded
Harmony Waterloo
Waterloo, IA
2,640 ft1/51/53/5$95,440
Harmony House Health Care Center
Waterloo, IA
3.6 mi1/51/52/5$48,825
Northcrest Specialty Care
Waterloo, IA
3.9 mi2/52/54/5None recorded
Pinnacle Specialty Care
Cedar Falls, IA
4.6 mi2/52/53/5$8,362
The Suites at Western Home Communities
Cedar Falls, IA
4.8 mi5/54/55/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Friendship Village Retirement?▾
Friendship Village Retirement has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 5/5, and quality measures rating of 2/5. This facility is rated above average.
How much does Friendship Village Retirement cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Iowa is $7,148/month for a semi-private room and $8,091/month for a private room (Genworth/CareScout 2024). Friendship Village Retirement participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Friendship Village Retirement had any health inspection violations?▾
Friendship Village Retirement had 1 deficiency citations in its most recent health inspection (Nov 17, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Friendship Village Retirement?▾
Friendship Village Retirement provides 4.78 total nursing staff hours per resident per day, including 0.81 RN hours, 0.87 LPN hours, and 3.09 nurse aide hours. The total staff turnover rate is 28.3%.
How many beds does Friendship Village Retirement have?▾
Friendship Village Retirement has 72 certified beds with an average of 65.7 residents per day, resulting in approximately 91% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Friendship Village Retirement?▾
Yes. This page lists 6 nearby nursing homes in Iowa, including 4 in Waterloo. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Friendship Village Retirement?▾
On Google Maps, Friendship Village Retirement has a rating of 4.0 out of 5 based on 68 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 5/5.