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HomeTennesseeHeritage Center, the

Heritage Center, the

1026 Mcfarland Street, Morristown, TN 378144235815100WebsiteGoogle Maps
4.5on Google(133 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
2/5
Quality
5/5
Beds
197
certified

How Heritage Center, the Compares in Tennessee

Facility results compared with averages for CMS-certified nursing homes in Tennessee. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
TN average
3.0/5
Close to state average
Health inspection rating
2/5
TN average
2.9/5
Below state average
Staffing rating
2/5
TN average
2.4/5
Below state average
Nursing hours per resident
3.64 hrs/day
TN average
3.80 hrs/day
Below state average
RN hours per resident
0.65 hrs/day
TN average
0.60 hrs/day
Close to state average
Staff turnover
37.4%
TN average
48.9%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 health inspection rating is below the Tennessee average of 2.9/5.
Staff turnover is 37.4%, lower than the Tennessee average of 48.9%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
9
deficiency citations
Inspected Feb 28, 2024
Most recent cycle
8
deficiency citations
Inspected Jun 4, 2025
The most recent cycle recorded 1 fewer deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$7,452/mo
Tennessee median
Private Room
$8,365/mo
Tennessee median
Hamblen County 65+
11,719
18.2% of county
County Population
64,531
Hamblen County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Heritage Center, the is a 3-star Medicare and Medicaid certified nursing home in Morristown, Tennessee with 197 certified beds. It has been operating since 1989. Its overall CMS rating is 3 out of 5.

Beds
197
Avg Residents/Day
115.9
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 3, 1989
Sprinklers
Yes
Council
Resident
County
Hamblen
Last Inspection
Jun 4, 2025
Deficiencies (Cycle 1)
8
Weighted Score
39.0
Infection Citations
0

Deficiency Citations (20)

F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0810Potential for Harm

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0813Potential for Harm

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0773Potential for Harm

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 23, 2020Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 23, 2020Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jan 23, 2020Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.96 hrs
National avg: 2.32 hrs
LPN1.03 hrs
National avg: 0.86 hrs
RN0.65 hrs
National avg: 0.69 hrs
Total Nursing3.64 hrs
National avg: 3.86 hrs
Weekend Total3.08 hrs
National avg: 0.00 hrs
Physical Therapist0.09 hrs
National avg: 0.07 hrs
Total Turnover
37.4%
RN Turnover
17.6%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (32)

NameRoleTypeOwnership %Since
PRESTON, FORRESTDIRECT OWNERSHIP INTERESTIndividualN/AJan 6, 1976
FARMER, ELIZABETHMANAGING CONTROL - GOVERNING BODYIndividualN/AApr 1, 2024
PARTON, DARLAMANAGING CONTROL - GOVERNING BODYIndividualN/ASep 15, 2004
SOLOMON, JENNIFERMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2019
FLETCHER, TODDCORPORATE DIRECTORIndividualN/AMay 1, 2021
LAY, LISACORPORATE DIRECTORIndividualN/AApr 24, 2017
PRESTON, FORRESTCORPORATE DIRECTORIndividualN/AJan 6, 1976
SWANKER, RICHARDCORPORATE DIRECTORIndividualN/AJan 1, 2022
ZIEGLER, JAMESCORPORATE DIRECTORIndividualN/ASep 18, 2001
CROSS, CINDYCORPORATE OFFICERIndividualN/AApr 21, 1994
FLETCHER, TODDCORPORATE OFFICERIndividualN/ANov 2, 2020
HENRY, TERRYCORPORATE OFFICERIndividualN/AAug 16, 1999
LAY, LISACORPORATE OFFICERIndividualN/AFeb 9, 2018
PRESTON, FORRESTCORPORATE OFFICERIndividualN/AJan 6, 1976
SWANKER, RICHARDCORPORATE OFFICERIndividualN/AApr 1, 2011
THURMOND, JOANCORPORATE OFFICERIndividualN/ASep 22, 2000
ZIEGLER, JAMESCORPORATE OFFICERIndividualN/AAug 16, 1999
LIFE CARE CENTERS OF AMERICA, INC.OPERATIONAL/MANAGERIAL CONTROLOrganizationN/AApr 1, 1994
FARMER, ELIZABETHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2024
FLETCHER, TODDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2021
LAY, LISAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 24, 2017
PARTON, DARLAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 15, 2004
PRESTON, AUBREYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 27, 2024
PRESTON, FORRESTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 1994
SOLOMON, JENNIFEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2019
SWANKER, RICHARDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2022
TAN, MICHAELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 30, 2013
ZIEGLER, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 18, 2001
LIFE CARE CENTERS OF AMERICA, INC.ADP OF THE SNFOrganizationN/AJan 31, 2006
FARMER, ELIZABETHADP OF THE SNFIndividualN/AMar 7, 2025
PRESTON, FORRESTADP OF THE SNFIndividualN/AJan 31, 2006
TAN, MICHAELADP OF THE SNFIndividualN/AMar 7, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Heritage Center, the and nearby alternatives.

All Tennessee facilities
Heritage Center, the
Morristown, TNCurrent facility
CMS
3/5
Health
2/5
Staffing
2/5
Recorded fines: None
Life Care Center of Morristown
Morristown, TN1.7 mi
CMS
5/5
Health
4/5
Staffing
3/5
Recorded fines: None
Jefferson Park at White Pine
White Pine, TN11.1 mi
CMS
N/A
Health
N/A
Staffing
N/A
Recorded fines: None
Ridgeview Terrace of Life Care
Rutledge, TN12.4 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Life Care Center of Jefferson City
Jefferson City, TN13.1 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: None
Jefferson City Health and Rehab Center
Jefferson City, TN13.4 mi
CMS
3/5
Health
3/5
Staffing
2/5
Recorded fines: $8,788
Jefferson County Nursing Home
Dandridge, TN14.6 mi
CMS
3/5
Health
4/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Heritage Center, the
Morristown, TN · Current facility
—3/52/52/5None recorded
Life Care Center of Morristown
Morristown, TN
1.7 mi5/54/53/5None recorded
Jefferson Park at White Pine
White Pine, TN
11.1 miN/AN/AN/ANone recorded
Ridgeview Terrace of Life Care
Rutledge, TN
12.4 mi4/54/53/5None recorded
Life Care Center of Jefferson City
Jefferson City, TN
13.1 mi3/53/52/5None recorded
Jefferson City Health and Rehab Center
Jefferson City, TN
13.4 mi3/53/52/5$8,788
Jefferson County Nursing Home
Dandridge, TN
14.6 mi3/54/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Heritage Center, the?▾
Heritage Center, the has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated average.
How much does Heritage Center, the cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Tennessee is $7,452/month for a semi-private room and $8,365/month for a private room (Genworth/CareScout 2024). Heritage Center, the participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Heritage Center, the had any health inspection violations?▾
Heritage Center, the had 8 deficiency citations in its most recent health inspection (Jun 4, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Heritage Center, the?▾
Heritage Center, the provides 3.64 total nursing staff hours per resident per day, including 0.65 RN hours, 1.03 LPN hours, and 1.96 nurse aide hours. The total staff turnover rate is 37.4%.
How many beds does Heritage Center, the have?▾
Heritage Center, the has 197 certified beds with an average of 115.9 residents per day, resulting in approximately 59% occupancy. The facility is For profit - Corporation owned and is part of the Life Care Centers of America chain.
Are there other nursing homes near Heritage Center, the?▾
Yes. This page lists 6 nearby nursing homes in Tennessee, including 1 in Morristown. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Heritage Center, the?▾
On Google Maps, Heritage Center, the has a rating of 4.5 out of 5 based on 133 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of Life Care Centers of America

This chain operates 194 facilities. View all →