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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeTennesseeHeritage Center, the

Heritage Center, the

1026 Mcfarland Street, Morristown, TN 378144235815100
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
3/5
Quality
5/5
Beds
197
certified

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 197 certified beds with an average of 101.6 residents per day (52% occupancy)

• Last health inspection found 8 deficiencies (inspected Jun 4, 2025)

• No fines on record

• Total nursing staff: 3.52 hours per resident per day

• Staff turnover rate: 35.1%

• Part of the Life Care Centers of America chain (194 facilities)

Heritage Center, the is a 3-star Medicare and Medicaid certified nursing home in Morristown, Tennessee with 197 certified beds. It has been operating since 1989. The facility scored at average compared to Tennessee facilities.

Beds
197
Avg Residents/Day
101.6
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 3, 1989
Sprinklers
Yes
Council
Resident
County
Hamblen
Last Inspection
Jun 4, 2025
Deficiencies (Cycle 1)
8
Weighted Score
39.0
Infection Citations
0

Deficiency Citations (20)

F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0810Potential for Harm

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0813Potential for Harm

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jun 4, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0773Potential for Harm

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 28, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 23, 2020Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 23, 2020Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jan 23, 2020Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.85 hrs
National avg: 2.35 hrs
LPN1.05 hrs
National avg: 0.86 hrs
RN0.62 hrs
National avg: 0.68 hrs
Total Nursing3.52 hrs
National avg: 3.89 hrs
Weekend Total2.98 hrs
National avg: 0.00 hrs
Physical Therapist0.09 hrs
National avg: 0.07 hrs
Total Turnover
35.1%
RN Turnover
12.5%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (25)

NameRoleTypeOwnership %Since
PRESTON, FORREST5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual100%Jan 6, 1976
LIFE CARE CENTERS OF AMERICA, INC.OPERATIONAL/MANAGERIAL CONTROLOrganizationN/AApr 1, 1994
FARMER, ELIZABETHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2024
FLETCHER, TODDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2021
LAY, LISAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 24, 2017
PARTON, DARLAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 15, 2004
PRESTON, AUBREYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 27, 2024
PRESTON, FORRESTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 1994
SOLOMON, JENNIFEROPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2019
SWANKER, RICHARDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2022
TAN, MICHAELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 30, 2013
ZIEGLER, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 18, 2001
FLETCHER, TODDCORPORATE DIRECTORIndividualN/AMay 1, 2021
LAY, LISACORPORATE DIRECTORIndividualN/AApr 24, 2017
PRESTON, FORRESTCORPORATE DIRECTORIndividualN/AJan 6, 1976
SWANKER, RICHARDCORPORATE DIRECTORIndividualN/AJan 1, 2022
ZIEGLER, JAMESCORPORATE DIRECTORIndividualN/ASep 18, 2001
CROSS, CINDYCORPORATE OFFICERIndividualN/AApr 21, 1994
FLETCHER, TODDCORPORATE OFFICERIndividualN/ANov 2, 2020
HENRY, TERRYCORPORATE OFFICERIndividualN/AAug 16, 1999
LAY, LISACORPORATE OFFICERIndividualN/AFeb 9, 2018
PRESTON, FORRESTCORPORATE OFFICERIndividualN/AJan 6, 1976
SWANKER, RICHARDCORPORATE OFFICERIndividualN/AApr 1, 2011
THURMOND, JOANCORPORATE OFFICERIndividualN/ASep 22, 2000
ZIEGLER, JAMESCORPORATE OFFICERIndividualN/AAug 16, 1999

Nearby Nursing Homes

All Tennessee facilities

Life Care Center of Morristown

Morristown, TN · 161 beds

For profit
Health
Staffing
Quality
1.7 mi

Frequently Asked Questions

What is the CMS rating for Heritage Center, the?▾
Heritage Center, the has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated average.
Has Heritage Center, the had any health inspection violations?▾
Heritage Center, the had 8 deficiency citations in its most recent health inspection (Jun 4, 2025). The facility has no fines on record.
What are the staffing levels at Heritage Center, the?▾
Heritage Center, the provides 3.52 total nursing staff hours per resident per day, including 0.62 RN hours, 1.05 LPN hours, and 1.85 nurse aide hours. The total staff turnover rate is 35.1%.
How many beds does Heritage Center, the have?▾
Heritage Center, the has 197 certified beds with an average of 101.6 residents per day, resulting in approximately 52% occupancy. The facility is For profit - Corporation owned and is part of the Life Care Centers of America chain.
Are there other nursing homes near Heritage Center, the?▾
Yes, there are 1 other nursing home in Morristown, Tennessee with an average rating of 3.5/5. You can compare all facilities on the Morristown nursing homes page.

Part of Life Care Centers of America

This chain operates 194 facilities. View all →