• CMS rates this facility 3/5 stars (average)
• Has 132 certified beds with an average of 123.7 residents per day (94% occupancy)
• Last health inspection found 14 deficiencies (inspected Sep 5, 2025)
• No fines on record
• Total nursing staff: 3.94 hours per resident per day
• Staff turnover rate: 33.1%
• Part of the Carmelite Sisters for the Aged & Infirm chain (7 facilities)
Lourdes-Noreen Mckeen Residence for Geriatric Care is a 3-star Medicare and Medicaid certified nursing home in West Palm Beach, Florida with 132 certified beds. It has been operating since 1982. The facility scored at average compared to Florida facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide enough food/fluids to maintain a resident's health.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Provide and implement an infection prevention and control program.
Reasonably accommodate the needs and preferences of each resident.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Implement a program that monitors antibiotic use.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Report COVID19 data to residents and families.
Perform COVID19 testing on residents and staff.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| THE CARMELITE SYSTEM INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 1, 2023 |
| MACK, DIANE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 1, 2021 |
| CLARKE, JOHN | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2024 |
| CODY, MARY | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| DALY, BETH | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| FLYNN, KATHLEEN | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| HEERY, MARY | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| LYNCH, PATRICIA | CORPORATE DIRECTOR | Individual | N/A | Mar 11, 2023 |
| MCDONOUGH, MAUREEN | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| MCMAHON, JOHN | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| PEREIRA, MARY | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| RANDALL, DIANE | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| ROGERS, MARY | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2021 |
| SCHNEIDER, THOMAS | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2024 |
| DIMARIA, LILLIAN | CORPORATE OFFICER | Individual | N/A | Apr 1, 2021 |
| GATHERS, PATRICIA | CORPORATE OFFICER | Individual | N/A | Jul 1, 2021 |
This chain operates 7 facilities. View all →