CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Massachusetts Veterans Home at Holyoke is a not yet rated Medicare and Medicaid certified nursing home in Holyoke, Massachusetts with 128 certified beds. It has been operating since 2025.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure services provided by the nursing facility meet professional standards of quality.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| THE COMMONWEALTH OF MASSACHUSETTS | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 6, 2025 |
| DIETZEN, DIANE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 6, 2025 |
| LAZO, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 6, 2025 |
| SANTIAGO, JON | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 6, 2025 |
| THE COMMONWEALTH OF MASSACHUSETTS | ADP OF THE SNF | Organization | N/A | May 6, 2025 |
| DIETZEN, DIANE | ADP OF THE SNF | Individual | N/A | May 6, 2025 |
| LAZO, MICHAEL | ADP OF THE SNF | Individual | N/A | May 6, 2025 |
| SANTIAGO, JON | ADP OF THE SNF | Individual | N/A | May 6, 2025 |
Compare CMS ratings and recorded fines for Massachusetts Veterans Home at Holyoke and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.