• CMS rates this facility 2/5 stars (below average)
• Has 147 certified beds with an average of 112.3 residents per day (76% occupancy)
• Last health inspection found 13 deficiencies (inspected Jan 8, 2025)
• Has been fined a total of $76,381 across 4 fine(s)
• Total nursing staff: 3.60 hours per resident per day
• Staff turnover rate: 51.7% (high)
• Part of the Sovereign Healthcare Holdings chain (43 facilities)
Monroe Rehabilitation Center is a 2-star Medicare and Medicaid certified nursing home in Monroe, North Carolina with 147 certified beds. It has been operating since 1986. The facility scored below average compared to North Carolina facilities.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Allow residents to self-administer drugs if determined clinically appropriate.
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide enough food/fluids to maintain a resident's health.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Post nurse staffing information every day.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Provide and implement an infection prevention and control program.
+ 2 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| SOUTHERN HEALTHCARE MANAGEMENT LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 1, 2014 |
| CRONQUIST, ROYCE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 1, 2018 |
| KARSTETTER, BRYCE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 17, 2024 |
| KELLY, MICHELLE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 1, 2018 |
| LEE, MIN-JI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 24, 2024 |
| MANGINE, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2014 |
| MELTON, DONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2014 |
| HSP CAROLINA, LLC | 5% OR GREATER SECURITY INTEREST | Organization | N/A | May 1, 2014 |
This chain operates 43 facilities. View all →