CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
NC State Veterans Home - Black Mountain is a 2-star Medicare and Medicaid certified nursing home in Black Mountain, North Carolina with 100 certified beds. It has been operating since 2013. Its overall CMS rating is 2 out of 5.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Oct 1, 2012 |
| BANKS, KATHLEEN | CORPORATE DIRECTOR | Individual | N/A | Jun 24, 2025 |
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 1, 2012 |
| BANKS, KATHLEEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 5, 2012 |
| JONES, BRANDEE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 14, 2025 |
| STEPHENS, NICOLE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 5, 2012 |
| BANKS, KATHLEEN | ADP OF THE SNF | Individual | N/A | Jun 24, 2025 |
| JONES, BRANDEE | ADP OF THE SNF | Individual | N/A | Jul 30, 2025 |
| KUTOB, RABI | ADP OF THE SNF | Individual | N/A | Jul 30, 2025 |
| STEPHENS, NICOLE | ADP OF THE SNF | Individual | N/A | Oct 5, 2012 |
Compare CMS ratings and recorded fines for NC State Veterans Home - Black Mountain and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 99 facilities. View all →