• CMS rates this facility 4/5 stars (above average)
• Has 100 certified beds with an average of 75.9 residents per day (76% occupancy)
• Last health inspection found 3 deficiencies (inspected Dec 4, 2025)
• Has been fined a total of $240,964 across 2 fine(s)
• Total nursing staff: 4.98 hours per resident per day
• Staff turnover rate: 39.5%
NC State Veterans Home - Black Mountain is a 4-star Medicare and Medicaid certified nursing home in Black Mountain, North Carolina with 100 certified beds. It has been operating since 2013. The facility scored above average compared to North Carolina facilities.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide and implement an infection prevention and control program.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Give residents a notice of rights, rules, services and charges.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Keep residents' personal and medical records private and confidential.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Keep residents' personal and medical records private and confidential.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Oct 1, 2012 |
| NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Oct 1, 2012 |
| BANKS, KATHLEEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 5, 2012 |
| JONES, BRANDEE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 14, 2025 |
| STEPHENS, NICOLE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 5, 2012 |
| BANKS, KATHLEEN | CORPORATE DIRECTOR | Individual | N/A | Jun 24, 2025 |