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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsPioneer Valley Health & Rehabilitation

Pioneer Valley Health & Rehabilitation

573 Granby Rd, South Hadley, MA 010754135322200
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
1/5
Beds
132
certified

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 132 certified beds with an average of 115.8 residents per day (88% occupancy)

• Last health inspection found 11 deficiencies (inspected May 27, 2025)

• No fines on record

• Total nursing staff: 3.39 hours per resident per day

• Staff turnover rate: 63.3% (high)

Pioneer Valley Health & Rehabilitation is a 1-star Medicare and Medicaid certified nursing home in South Hadley, Massachusetts with 132 certified beds. It has been operating since 2001. The facility scored below average compared to Massachusetts facilities.

Beds
132
Avg Residents/Day
115.8
Ownership
For profit - Individual
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 27, 2001
Sprinklers
Yes
Council
Resident
County
Hampshire
Last Inspection
May 27, 2025
Deficiencies (Cycle 1)
11
Weighted Score
75.0
Infection Citations
0

Deficiency Citations (56)

F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 27, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 27, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 27, 2025Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: May 27, 2025Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: May 27, 2025Corrected: NoCycle: 1
F0773Potential for Harm

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Survey: May 27, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 27, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 27, 2025Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: May 27, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: May 27, 2025Corrected: NoCycle: 1
F0909Potential for Harm

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Survey: May 27, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 4, 2024Corrected: NoCycle: 2
F0727Potential for Harm

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Survey: Jul 11, 2024Corrected: NoCycle: 2
F0553Potential for Harm

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0623Minimal Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0625Minimal Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 27, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 27, 2024Corrected: NoCycle: 2

+ 26 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.91 hrs
National avg: 2.35 hrs
LPN0.99 hrs
National avg: 0.86 hrs
RN0.50 hrs
National avg: 0.68 hrs
Total Nursing3.39 hrs
National avg: 3.89 hrs
Weekend Total3.05 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
63.3%
RN Turnover
82.6%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Individual
Recent Change
No

Owners & Managers (10)

NameRoleTypeOwnership %Since
CUZZUPOLI FAMILY 2011 IRREVOCABLE TRUST5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization95%Feb 1, 2023
CUZZUPOLI, JOSEPH5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual5%Feb 1, 2023
CUZZUPOLI FAMILY 2011 IRREVOCABLE TRUSTOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AFeb 1, 2023
FRAIOLI, PATRICKOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2023
KOPPENHEFFER, ALEXOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2023
WHEELER, SCOTTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2023
FRAIOLI, PATRICKCORPORATE DIRECTORIndividualN/AFeb 1, 2023
KOPPENHEFFER, ALEXCORPORATE DIRECTORIndividualN/AFeb 1, 2023
WHEELER, SCOTTCORPORATE DIRECTORIndividualN/AFeb 1, 2023
CUZZUPOLI, JOSEPHCORPORATE OFFICERIndividualN/ANov 17, 2021

Frequently Asked Questions

What is the CMS rating for Pioneer Valley Health & Rehabilitation?▾
Pioneer Valley Health & Rehabilitation has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 1/5. This facility is rated below average.
Has Pioneer Valley Health & Rehabilitation had any health inspection violations?▾
Pioneer Valley Health & Rehabilitation had 11 deficiency citations in its most recent health inspection (May 27, 2025). The facility has no fines on record.
What are the staffing levels at Pioneer Valley Health & Rehabilitation?▾
Pioneer Valley Health & Rehabilitation provides 3.39 total nursing staff hours per resident per day, including 0.50 RN hours, 0.99 LPN hours, and 1.91 nurse aide hours. The total staff turnover rate is 63.3%.
How many beds does Pioneer Valley Health & Rehabilitation have?▾
Pioneer Valley Health & Rehabilitation has 132 certified beds with an average of 115.8 residents per day, resulting in approximately 88% occupancy. The facility is For profit - Individual owned.