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HomeVirginiaRichfield Health Center - Salem

Richfield Health Center - Salem

3719 Knollridge Road, Salem, VA 241535403804500WebsiteGoogle Maps
2.7on Google(7 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
3/5
Quality
3/5
Beds
112
certified
Last health inspection was more than 2 years ago.
1 fine(s) totaling $15,465

How Richfield Health Center - Salem Compares in Virginia

Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
VA average
3.0/5
Close to state average
Health inspection rating
3/5
VA average
2.8/5
Close to state average
Staffing rating
3/5
VA average
2.4/5
Above state average
Nursing hours per resident
4.34 hrs/day
VA average
3.77 hrs/day
Above state average
RN hours per resident
0.61 hrs/day
VA average
0.69 hrs/day
Below state average
Staff turnover
51.5%
VA average
48.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Reported nursing time is 4.34 hours per resident per day, above the state average of 3.77.
Reported RN time is 0.61 hours per resident per day, below the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
11
deficiency citations
Inspected Feb 8, 2023
Most recent cycle
10
deficiency citations
Inspected May 15, 2024
The most recent cycle recorded 1 fewer deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,517/mo
Virginia median
Private Room
$9,277/mo
Virginia median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Richfield Health Center - Salem is a 3-star Medicare and Medicaid certified nursing home in Salem, Virginia with 112 certified beds. It has been operating since 1967. Its overall CMS rating is 3 out of 5.

Beds
112
Avg Residents/Day
106.5
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Salem City
Last Inspection
May 15, 2024
Deficiencies (Cycle 1)
10
Weighted Score
47.0
Infection Citations
0

Deficiency Citations (31)

F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 15, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: May 15, 2024Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: May 15, 2024Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 15, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 15, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 15, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 15, 2024Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 15, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 15, 2024Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: May 15, 2024Corrected: NoCycle: 1
F0760Actual Harm

Ensure that residents are free from significant medication errors.

Survey: Dec 5, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Dec 5, 2024Corrected: NoCycle: 2
F0770Potential for Harm

Provide timely, quality laboratory services/tests to meet the needs of residents.

Survey: Dec 5, 2024Corrected: NoCycle: 2
F0825Potential for Harm

Provide or get specialized rehabilitative services as required for a resident.

Survey: Dec 5, 2024Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0770Potential for Harm

Provide timely, quality laboratory services/tests to meet the needs of residents.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0772Potential for Harm

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Jul 29, 2021Corrected: NoCycle: 3

+ 1 more deficiencies

Total Fines
$15,465
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineDec 5, 2024
$15,465

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.41 hrs
National avg: 2.32 hrs
LPN1.32 hrs
National avg: 0.86 hrs
RN0.61 hrs
National avg: 0.69 hrs
Total Nursing4.34 hrs
National avg: 3.86 hrs
Weekend Total3.49 hrs
National avg: 0.00 hrs
Physical Therapist0.12 hrs
National avg: 0.07 hrs
Total Turnover
51.5%
RN Turnover
55.6%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (55)

NameRoleTypeOwnership %Since
FRIENDSHIP FOUNDATION INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Oct 1, 2023
BISHOP, NATHANIELMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2023
FELDMANN, GREGMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2023
HOFF, JOSEPHMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2023
JOHNSON, CYNDAMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2023
LAWSON, ROBERTMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2023
MITCHELL, CYNTHIAMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2023
NESTER, PAULMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2023
SANDEL, ROBERTMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2023
SHANNON, CHARLESMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 1, 2023
BISHOP, NATHANIELCORPORATE DIRECTORIndividualN/AOct 1, 2023
COMBS, GLENCORPORATE DIRECTORIndividualN/AOct 1, 2023
FEINOUR, EDWINCORPORATE DIRECTORIndividualN/AOct 1, 2023
GROVE, LUCIANCORPORATE DIRECTORIndividualN/AOct 1, 2023
JOHNSON, CYNDACORPORATE DIRECTORIndividualN/AOct 1, 2023
LAWSON, ROBERTCORPORATE DIRECTORIndividualN/AOct 1, 2023
OELSCHLAGER, KATHRYNCORPORATE DIRECTORIndividualN/AOct 1, 2023
SANDEL, ROBERTCORPORATE DIRECTORIndividualN/AOct 1, 2023
WILLIAMSON, JOHNCORPORATE DIRECTORIndividualN/AOct 1, 2023
HOFF, JOSEPHCORPORATE OFFICERIndividualN/AOct 1, 2023
SHANNON, CHARLESCORPORATE OFFICERIndividualN/AOct 1, 2023
FRIENDSHIP FOUNDATION INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2023
VALLEY MANAGEMENT CO INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2023
BISHOP, NATHANIELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
CAMPBELL, LUKEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
COMBS, GLENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
DUNCAN, STEPHANIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
FEINOUR, EDWINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
FELDMANN, GREGOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
GROVE, LUCIANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
HIGGINS, BENJAMINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
HOFF, JOSEPHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
HUGHES, ANGELAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2002
JOHNSON, CYNDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
LAWSON, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
LAYELL, ERINOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 1, 2024
LOWE, TODDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
NESTER, PAULOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2024
NICHOLS, WHITNEYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 4, 2023
OELSCHLAGER, KATHRYNOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
RODGER, MARYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
SANDEL, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
SHANNON, CHARLESOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
BROWN, EDWARDS & COMPANY, LLPADP OF THE SNFOrganizationN/AOct 1, 2023
FRIENDSHIP FOUNDATION INCADP OF THE SNFOrganizationN/AOct 1, 2023
VALLEY MANAGEMENT CO INCADP OF THE SNFOrganizationN/AOct 1, 2023
WALKER & ASSOCIATES PCADP OF THE SNFOrganizationN/AOct 1, 2023
CAMPBELL, LUKEADP OF THE SNFIndividualN/AOct 1, 2023
DUNCAN, STEPHANIEADP OF THE SNFIndividualN/AOct 1, 2023
HIGGINS, BENJAMINADP OF THE SNFIndividualN/AOct 1, 2023
HOFF, JOSEPHADP OF THE SNFIndividualN/AOct 1, 2023
LAYELL, ERINADP OF THE SNFIndividualN/AOct 1, 2023
LOWE, TODDADP OF THE SNFIndividualN/AOct 1, 2023
RODGER, MARYADP OF THE SNFIndividualN/AOct 1, 2023
SHANNON, CHARLESADP OF THE SNFIndividualN/AOct 1, 2023

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Richfield Health Center - Salem and nearby alternatives.

All Virginia facilities
Richfield Health Center - Salem
Salem, VACurrent facility
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: $15,465
Snyder Nursing Home
Salem, VA3.9 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Salem Health & Rehabilitation
Salem, VA5.8 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: None
Davis and McDaniel Veterans Care Center
Roanoke, VA6.3 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Brandon Oaks Nursing and Rehabilitation Center
Roanoke, VA6.4 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Raleigh Court Health and Rehabilitation Center
Roanoke, VA8.3 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: None
South Roanoke Nursing and Rehabilitation
Roanoke, VA9.2 mi
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Richfield Health Center - Salem
Salem, VA · Current facility
—3/53/53/5$15,465
Snyder Nursing Home
Salem, VA
3.9 mi5/54/55/5None recorded
Salem Health & Rehabilitation
Salem, VA
5.8 mi1/52/51/5None recorded
Davis and McDaniel Veterans Care Center
Roanoke, VA
6.3 mi5/55/55/5None recorded
Brandon Oaks Nursing and Rehabilitation Center
Roanoke, VA
6.4 mi5/54/55/5None recorded
Raleigh Court Health and Rehabilitation Center
Roanoke, VA
8.3 mi4/53/52/5None recorded
South Roanoke Nursing and Rehabilitation
Roanoke, VA
9.2 mi3/52/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Richfield Health Center - Salem?▾
Richfield Health Center - Salem has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated average.
How much does Richfield Health Center - Salem cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Virginia is $8,517/month for a semi-private room and $9,277/month for a private room (Genworth/CareScout 2024). Richfield Health Center - Salem participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Richfield Health Center - Salem had any health inspection violations?▾
Richfield Health Center - Salem had 10 deficiency citations in its most recent health inspection (May 15, 2024). The current CMS dataset records 1 fine(s) totaling $15,465.
What are the staffing levels at Richfield Health Center - Salem?▾
Richfield Health Center - Salem provides 4.34 total nursing staff hours per resident per day, including 0.61 RN hours, 1.32 LPN hours, and 2.41 nurse aide hours. The total staff turnover rate is 51.5%.
How many beds does Richfield Health Center - Salem have?▾
Richfield Health Center - Salem has 112 certified beds with an average of 106.5 residents per day, resulting in approximately 95% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Richfield Health Center - Salem?▾
Yes. This page lists 6 nearby nursing homes in Virginia, including 2 in Salem. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Richfield Health Center - Salem?▾
On Google Maps, Richfield Health Center - Salem has a rating of 2.7 out of 5 based on 7 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.