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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeVirginiaRichfield Health Center - Salem

Richfield Health Center - Salem

3719 Knollridge Road, Salem, VA 241535403804500
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
2/5
Quality
3/5
Beds
112
certified
3 fine(s) totaling $20,394

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 112 certified beds with an average of 106.1 residents per day (95% occupancy)

• Last health inspection found 10 deficiencies (inspected May 15, 2024)

• Has been fined a total of $20,394 across 3 fine(s)

• Total nursing staff: 3.99 hours per resident per day

• Staff turnover rate: 53.6% (high)

Richfield Health Center - Salem is a 3-star Medicare and Medicaid certified nursing home in Salem, Virginia with 112 certified beds. It has been operating since 1967. The facility scored at average compared to Virginia facilities.

Beds
112
Avg Residents/Day
106.1
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Resident
County
Salem City
Last Inspection
May 15, 2024
Deficiencies (Cycle 1)
10
Weighted Score
47.0
Infection Citations
0

Deficiency Citations (31)

F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: May 15, 2024Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: May 15, 2024Corrected: NoCycle: 1
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: May 15, 2024Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 15, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 15, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: May 15, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 15, 2024Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 15, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 15, 2024Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: May 15, 2024Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Dec 5, 2024Corrected: NoCycle: 2
F0760Actual Harm

Ensure that residents are free from significant medication errors.

Survey: Dec 5, 2024Corrected: NoCycle: 2
F0770Potential for Harm

Provide timely, quality laboratory services/tests to meet the needs of residents.

Survey: Dec 5, 2024Corrected: NoCycle: 2
F0825Potential for Harm

Provide or get specialized rehabilitative services as required for a resident.

Survey: Dec 5, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0770Potential for Harm

Provide timely, quality laboratory services/tests to meet the needs of residents.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 8, 2023Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0772Potential for Harm

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Jul 29, 2021Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 29, 2021Corrected: NoCycle: 3

+ 1 more deficiencies

Total Fines
$20,394
Number of Fines
3
Payment Denials
0
Total Penalties
3

Penalty History

FineMar 20, 2023
$1,761
FineFeb 28, 2023
$3,168
FineDec 5, 2024
$15,465

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.31 hrs
National avg: 2.35 hrs
LPN1.21 hrs
National avg: 0.86 hrs
RN0.48 hrs
National avg: 0.68 hrs
Total Nursing3.99 hrs
National avg: 3.89 hrs
Weekend Total3.21 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
53.6%
RN Turnover
66.7%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (34)

NameRoleTypeOwnership %Since
FRIENDSHIP FOUNDATION INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Oct 1, 2023
FRIENDSHIP FOUNDATION INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2023
VALLEY MANAGEMENT CO INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AOct 1, 2023
BISHOP, NATHANIELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
CAMPBELL, LUKEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
COMBS, GLENOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
DUNCAN, STEPHANIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
FEINOUR, EDWINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
FELDMANN, GREGOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
GROVE, LUCIANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
HIGGINS, BENJAMINOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
HOFF, JOSEPHOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
HUGHES, ANGELAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2002
JOHNSON, CYNDAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
LAWSON, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
LAYELL, ERINOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 1, 2024
LOWE, TODDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
NESTER, PAULOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 2024
NICHOLS, WHITNEYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 4, 2023
OELSCHLAGER, KATHRYNOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
RODGER, MARYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
SANDEL, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
SHANNON, CHARLESOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 1, 2023
BISHOP, NATHANIELCORPORATE DIRECTORIndividualN/AOct 1, 2023
COMBS, GLENCORPORATE DIRECTORIndividualN/AOct 1, 2023
FEINOUR, EDWINCORPORATE DIRECTORIndividualN/AOct 1, 2023
GROVE, LUCIANCORPORATE DIRECTORIndividualN/AOct 1, 2023
JOHNSON, CYNDACORPORATE DIRECTORIndividualN/AOct 1, 2023
LAWSON, ROBERTCORPORATE DIRECTORIndividualN/AOct 1, 2023
OELSCHLAGER, KATHRYNCORPORATE DIRECTORIndividualN/AOct 1, 2023
SANDEL, ROBERTCORPORATE DIRECTORIndividualN/AOct 1, 2023
WILLIAMSON, JOHNCORPORATE DIRECTORIndividualN/AOct 1, 2023
HOFF, JOSEPHCORPORATE OFFICERIndividualN/AOct 1, 2023
SHANNON, CHARLESCORPORATE OFFICERIndividualN/AOct 1, 2023

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Frequently Asked Questions

What is the CMS rating for Richfield Health Center - Salem?▾
Richfield Health Center - Salem has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 2/5, and quality measures rating of 3/5. This facility is rated average.
Has Richfield Health Center - Salem had any health inspection violations?▾
Richfield Health Center - Salem had 10 deficiency citations in its most recent health inspection (May 15, 2024). The facility has been fined a total of $20,394 across 3 fine(s).
What are the staffing levels at Richfield Health Center - Salem?▾
Richfield Health Center - Salem provides 3.99 total nursing staff hours per resident per day, including 0.48 RN hours, 1.21 LPN hours, and 2.31 nurse aide hours. The total staff turnover rate is 53.6%.
How many beds does Richfield Health Center - Salem have?▾
Richfield Health Center - Salem has 112 certified beds with an average of 106.1 residents per day, resulting in approximately 95% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Richfield Health Center - Salem?▾
Yes, there are 2 other nursing homes in Salem, Virginia with an average rating of 3/5. You can compare all facilities on the Salem nursing homes page.