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HomeVirginiaThe Laurels of Willow Creek

The Laurels of Willow Creek

11611 Robious Road, Midlothian, VA 231138043794771WebsiteGoogle Maps
4.3on Google(424 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
3/5
Quality
4/5
Beds
120
certified
Last health inspection was more than 2 years ago.

How The Laurels of Willow Creek Compares in Virginia

Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
VA average
3.0/5
Below state average
Health inspection rating
2/5
VA average
2.8/5
Below state average
Staffing rating
3/5
VA average
2.4/5
Above state average
Nursing hours per resident
3.24 hrs/day
VA average
3.77 hrs/day
Below state average
RN hours per resident
0.50 hrs/day
VA average
0.69 hrs/day
Below state average
Staff turnover
47.0%
VA average
48.1%
Close to state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the Virginia average of 3.0/5.
Its 2/5 health inspection rating is below the Virginia average of 2.8/5.
Reported nursing time is 3.24 hours per resident per day, below the state average of 3.77.
Reported RN time is 0.50 hours per resident per day, below the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
17
deficiency citations
Inspected Mar 24, 2022
Most recent cycle
18
deficiency citations
Inspected Sep 13, 2023
The most recent cycle recorded 1 more deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,517/mo
Virginia median
Private Room
$9,277/mo
Virginia median
Chesterfield County 65+
56,897
15.5% of county
County Population
366,019
Chesterfield County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

The Laurels of Willow Creek is a 2-star Medicare and Medicaid certified nursing home in Midlothian, Virginia with 120 certified beds. It has been operating since 1991. Its overall CMS rating is 2 out of 5.

Beds
120
Avg Residents/Day
112
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Sep 24, 1991
Sprinklers
Yes
Council
Resident
County
Chesterfield
Last Inspection
Sep 13, 2023
Deficiencies (Cycle 1)
18
Weighted Score
111.0
Infection Citations
0

Deficiency Citations (54)

F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0800Potential for Harm

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Sep 13, 2023Corrected: NoCycle: 1
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0760Actual Harm

Ensure that residents are free from significant medication errors.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Mar 24, 2022Corrected: NoCycle: 2

+ 24 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.90 hrs
National avg: 2.32 hrs
LPN0.84 hrs
National avg: 0.86 hrs
RN0.50 hrs
National avg: 0.69 hrs
Total Nursing3.24 hrs
National avg: 3.86 hrs
Weekend Total2.79 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
47.0%
RN Turnover
33.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (15)

NameRoleTypeOwnership %Since
QAZI, MOHAMMADCORPORATE DIRECTORIndividualN/AFeb 1, 2016
KHAN, ANISCORPORATE OFFICERIndividualN/AFeb 1, 2016
QAZI, MOHAMMADCORPORATE OFFICERIndividualN/AFeb 1, 2016
STOBB, DAVIDCORPORATE OFFICERIndividualN/AFeb 1, 2016
LAUREL HEALTH CARE COMPANYOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 2, 2016
FELTY, DANNYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
KHAN, ANISOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2016
QAZI, MOHAMMADOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 1, 2016
SHIVE, STACIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 25, 2021
LAUREL HEALTH CARE COMPANYADP OF THE SNFOrganizationN/AApr 3, 2025
SELECT REHABILITATION, LLCADP OF THE SNFOrganizationN/AJul 1, 2024
FELTY, DANNYADP OF THE SNFIndividualN/AJan 1, 2025
KHAN, ANISADP OF THE SNFIndividualN/AFeb 1, 2016
SHIVE, STACIEADP OF THE SNFIndividualN/AOct 25, 2021
STOBB, DAVIDADP OF THE SNFIndividualN/AFeb 1, 2016

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for The Laurels of Willow Creek and nearby alternatives.

All Virginia facilities
The Laurels of Willow Creek
Midlothian, VACurrent facility
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: None
The Laurels of Bon Air
Bon Air, VA3.4 mi
CMS
3/5
Health
2/5
Staffing
2/5
Recorded fines: None
Southampton Rehabilitation and Healthcare Center
Richmond, VA4.8 mi
CMS
2/5
Health
2/5
Staffing
1/5
Recorded fines: $36,283
The Haven at Brandermill Woods
Midlothian, VA5.0 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Beaufont Health and Rehabilitation Center
Richmond, VA5.1 mi
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: $8,197
Lakewood Manor
Richmond, VA5.9 mi
CMS
3/5
Health
3/5
Staffing
4/5
Recorded fines: None
Canterbury Rehabilitation and Healthcare Center
Richmond, VA6.4 miAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $436,524
FacilityDistanceCMSHealthStaffingRecorded fines
The Laurels of Willow Creek
Midlothian, VA · Current facility
—2/52/53/5None recorded
The Laurels of Bon Air
Bon Air, VA
3.4 mi3/52/52/5None recorded
Southampton Rehabilitation and Healthcare Center
Richmond, VA
4.8 mi2/52/51/5$36,283
The Haven at Brandermill Woods
Midlothian, VA
5.0 mi5/54/55/5None recorded
Beaufont Health and Rehabilitation Center
Richmond, VA
5.1 mi2/53/51/5$8,197
Lakewood Manor
Richmond, VA
5.9 mi3/53/54/5None recorded
Canterbury Rehabilitation and Healthcare Center
Richmond, VA
6.4 mi1/51/51/5$436,524

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for The Laurels of Willow Creek?▾
The Laurels of Willow Creek has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated below average.
How much does The Laurels of Willow Creek cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Virginia is $8,517/month for a semi-private room and $9,277/month for a private room (Genworth/CareScout 2024). The Laurels of Willow Creek participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has The Laurels of Willow Creek had any health inspection violations?▾
The Laurels of Willow Creek had 18 deficiency citations in its most recent health inspection (Sep 13, 2023). The current CMS dataset records no fines for this facility.
What are the staffing levels at The Laurels of Willow Creek?▾
The Laurels of Willow Creek provides 3.24 total nursing staff hours per resident per day, including 0.50 RN hours, 0.84 LPN hours, and 1.90 nurse aide hours. The total staff turnover rate is 47.0%.
How many beds does The Laurels of Willow Creek have?▾
The Laurels of Willow Creek has 120 certified beds with an average of 112 residents per day, resulting in approximately 93% occupancy. The facility is For profit - Corporation owned and is part of the Ciena Healthcare/laurel Health Care chain.
Are there other nursing homes near The Laurels of Willow Creek?▾
Yes. This page lists 6 nearby nursing homes in Virginia, including 1 in Midlothian. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about The Laurels of Willow Creek?▾
On Google Maps, The Laurels of Willow Creek has a rating of 4.3 out of 5 based on 424 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Ciena Healthcare/laurel Health Care

This chain operates 82 facilities. View all →