CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Twin Lakes Community is a 5-star Medicare and Medicaid certified nursing home in Burlington, North Carolina with 104 certified beds. It has been operating since 1983. Its overall CMS rating is 5 out of 5.
Assure that each resident’s assessment is updated at least once every 3 months.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Protect each resident from the wrongful use of the resident's belongings or money.
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| LUTHERAN RETIREMENT MINISTRIES OF ALAMANCE COUNTY, NORTH CAROLINA | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Sep 30, 1983 |
| FOX, PAMELA | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 4, 2013 |
| CONKLIN, JONATHAN | CORPORATE OFFICER | Individual | N/A | Oct 1, 2017 |
| FOX, PAMELA | CORPORATE OFFICER | Individual | N/A | Jan 4, 2013 |
Compare CMS ratings and recorded fines for Twin Lakes Community and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.