• CMS rates this facility 5/5 stars (above average)
• Has 104 certified beds with an average of 95.1 residents per day (91% occupancy)
• Last health inspection found 2 deficiencies (inspected Jan 9, 2025)
• Has been fined a total of $6,152 across 1 fine(s)
• Total nursing staff: 5.46 hours per resident per day
• Staff turnover rate: 35.4%
Twin Lakes Community is a 5-star Medicare and Medicaid certified nursing home in Burlington, North Carolina with 104 certified beds. It has been operating since 1983. The facility scored above average compared to North Carolina facilities.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Protect each resident from the wrongful use of the resident's belongings or money.
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| LUTHERAN RETIREMENT MINISTRIES OF ALAMANCE COUNTY, NORTH CAROLINA | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Sep 30, 1983 |
| CONKLIN, JONATHAN | CORPORATE OFFICER | Individual | N/A | Oct 1, 2017 |
| FOX, PAMELA | CORPORATE OFFICER | Individual | N/A | Jan 4, 2013 |
| FOX, PAMELA | W-2 MANAGING EMPLOYEE | Individual | N/A | Jan 4, 2013 |