• CMS rates this facility 5/5 stars (above average)
• Has 24 certified beds with an average of 9 residents per day (38% occupancy)
• Last health inspection found 0 deficiencies (inspected Aug 7, 2025)
• No fines on record
• Total nursing staff: 4.90 hours per resident per day
• Staff turnover rate: 15.8%
• Part of the Acts Retirement-Life Communities chain (26 facilities)
Willowbrooke Court at Azalea Trace is a 5-star Medicare and Medicaid certified nursing home in Pensacola, Florida with 24 certified beds. It has been operating since 1983. The facility scored above average compared to Florida facilities.
No deficiency citations on record.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ACTS RETIREMENT SERVICES, INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Aug 1, 2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Jan 1, 2012 |
| ACTS MANAGEMENT SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Aug 1, 2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| AHERN, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| CHRISTIANSEN, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2012 |
| FOX, GLENN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2017 |
| GRANT, GERALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2012 |
| ALLMOND, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2015 |
| BROD, KATHRYN | CORPORATE DIRECTOR | Individual | N/A | Feb 15, 2024 |
| CALLAWAY, WARREN | CORPORATE DIRECTOR | Individual | N/A | Mar 30, 2022 |
| CHAMBERLAIN, LINDA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2020 |
| DETWEILER, HAROLD | CORPORATE DIRECTOR | Individual | N/A | Nov 1, 2009 |
| ESTERHAI, JOHN | CORPORATE DIRECTOR | Individual | N/A | May 1, 1996 |
| GERNER, ELRIC | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2009 |
| GLYNN, JAMES | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2023 |
| GRANT, GERALD | CORPORATE DIRECTOR | Individual | N/A | May 4, 2017 |
| GREER, JASON | CORPORATE DIRECTOR | Individual | N/A | Mar 30, 2022 |
| KELLY, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Feb 11, 2020 |
| LAMMERS, JOHN | CORPORATE DIRECTOR | Individual | N/A | Dec 15, 2020 |
| LAWSON, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jun 11, 2019 |
| MASHNER, MARVIN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 1991 |
| MIDDLEBROOKS, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2023 |
| REICHARD, DAWN | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2025 |
| AHERN, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| ALLMOND, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE OFFICER | Individual | N/A | May 25, 2010 |
| FOX, GLENN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2017 |
| GERNER, ELRIC | CORPORATE OFFICER | Individual | N/A | Jan 1, 2010 |
| GRANT, GERALD | CORPORATE OFFICER | Individual | N/A | Jun 1, 2005 |
| LAWSON, DANIEL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| MASHNER, MARVIN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
This chain operates 26 facilities. View all →