• CMS rates this facility 1/5 stars (below average)
• Has 100 certified beds with an average of 76.7 residents per day (77% occupancy)
• Last health inspection found 17 deficiencies (inspected May 1, 2025)
• Has been fined a total of $172,134 across 2 fine(s)
• Total nursing staff: 2.98 hours per resident per day
• Staff turnover rate: 68.3% (high)
• Part of the Consulate Health Care/independence Living Centers/nspire Healthcare/raydiant Health Care chain (42 facilities)
Biltmore Haven Nursing and Rehabilitation is a 1-star Medicare and Medicaid certified nursing home in Arden, North Carolina with 100 certified beds. It has been operating since 1996. The facility scored below average compared to North Carolina facilities.
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Allow residents to self-administer drugs if determined clinically appropriate.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Ensure each resident receives an accurate assessment.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide safe and appropriate respiratory care for a resident when needed.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Provide and implement an infection prevention and control program.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Protect each resident from the wrongful use of the resident's belongings or money.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate foot care.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
+ 23 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| SNF MGR LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 1, 2025 |
| CARSON, BRIANA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| DAVIS, NITA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| HOBACK, TIFFANY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| JONES, TEQUILLA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| SEMONES, BRANDI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| TURBETT, TIMOTHY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2025 |
| CSE ARDEN LP | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Jun 1, 2025 |
This chain operates 42 facilities. View all →