CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Biltmore Haven Nursing and Rehabilitation is a 1-star Medicare and Medicaid certified nursing home in Arden, North Carolina with 100 certified beds. It has been operating since 1996. Its overall CMS rating is 1 out of 5.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Protect each resident from the wrongful use of the resident's belongings or money.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Allow residents to self-administer drugs if determined clinically appropriate.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Provide care and assistance to perform activities of daily living for any resident who is unable.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
+ 20 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ARDEN PARENTCO LLC | DIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2025 |
| NCOP HOLDCO LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2025 |
| NU C II IRREVOCABLE TRUST | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2025 |
| NU C IRREVOCABLE TRUST | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2025 |
| SCR HOLDCO LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2025 |
| SNF CARE CENTERS LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2025 |
| ZENITH HOLDCO II LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2025 |
| ZENITH HOLDCO LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2025 |
| CSE ARDEN LP | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Jun 1, 2025 |
| HOBACK, TIFFANY | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | May 1, 2025 |
| SEMONES, BRANDI | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | May 1, 2025 |
| SNF MGR LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 1, 2025 |
| CARSON, BRIANA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| DAVIS, NITA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| HOBACK, TIFFANY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| JONES, TEQUILLA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| SEMONES, BRANDI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2025 |
| TURBETT, TIMOTHY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2025 |
| CSE ARDEN LP | ADP OF THE SNF | Organization | N/A | Jun 1, 2025 |
| SNF MGR LLC | ADP OF THE SNF | Organization | N/A | Apr 23, 2025 |
| CARSON, BRIANA | ADP OF THE SNF | Individual | N/A | May 1, 2025 |
| DAVIS, NITA | ADP OF THE SNF | Individual | N/A | May 1, 2025 |
| HOBACK, TIFFANY | ADP OF THE SNF | Individual | N/A | May 1, 2025 |
| JONES, TEQUILLA | ADP OF THE SNF | Individual | N/A | May 1, 2025 |
| SEMONES, BRANDI | ADP OF THE SNF | Individual | N/A | May 1, 2025 |
| TURBETT, TIMOTHY | ADP OF THE SNF | Individual | N/A | Jun 1, 2025 |
Compare CMS ratings and recorded fines for Biltmore Haven Nursing and Rehabilitation and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 38 facilities. View all →