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HomeNorth CarolinaBiltmore Haven Nursing and Rehabilitation

Biltmore Haven Nursing and Rehabilitation

3864 Sweeten Creek Road, Arden, NC 287048286810904WebsiteGoogle Maps
3.0on Google(9 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
2/5
Quality
3/5
Beds
100
certified
Special Focus Facility: SFF Candidate
3 fine(s) totaling $189,174

How Biltmore Haven Nursing and Rehabilitation Compares in North Carolina

Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
NC average
2.9/5
Below state average
Health inspection rating
1/5
NC average
2.9/5
Below state average
Staffing rating
2/5
NC average
2.7/5
Below state average
Nursing hours per resident
2.93 hrs/day
NC average
3.82 hrs/day
Below state average
RN hours per resident
0.68 hrs/day
NC average
0.61 hrs/day
Close to state average
Staff turnover
71.4%
NC average
49.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the North Carolina average of 2.9/5.
Its 1/5 health inspection rating is below the North Carolina average of 2.9/5.
Reported nursing time is 2.93 hours per resident per day, below the state average of 3.82.
Staff turnover is 71.4%, higher than the North Carolina average of 49.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
21
deficiency citations
Inspected Jan 16, 2024
Most recent cycle
19
deficiency citations
Inspected May 1, 2025
The most recent cycle recorded 2 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,122/mo
North Carolina median
Private Room
$9,125/mo
North Carolina median
Buncombe County 65+
55,563
20.6% of county
County Population
269,449
Buncombe County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Biltmore Haven Nursing and Rehabilitation is a 1-star Medicare and Medicaid certified nursing home in Arden, North Carolina with 100 certified beds. It has been operating since 1996. Its overall CMS rating is 1 out of 5.

Beds
100
Avg Residents/Day
75.7
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 2, 1996
Sprinklers
Yes
Council
Resident
County
Buncombe
Last Inspection
May 1, 2025
Deficiencies (Cycle 1)
19
Weighted Score
276.8
Infection Citations
0

Deficiency Citations (50)

F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 12, 2026Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 12, 2026Corrected: NoCycle: 1
F0851Potential for Harm

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Survey: May 1, 2025Corrected: NoCycle: 1
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: May 1, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 1, 2025Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: May 1, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 1, 2025Corrected: NoCycle: 1
F0553Potential for Harm

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Survey: May 1, 2025Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: May 1, 2025Corrected: NoCycle: 1
F0627Potential for Harm

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Survey: May 1, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 1, 2025Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: May 1, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 1, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 1, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: May 1, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: May 1, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 1, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 1, 2025Corrected: NoCycle: 1
F0584Minimal Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: May 1, 2025Corrected: NoCycle: 1
F0607Immediate Jeopardy

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0835Immediate Jeopardy

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0791Actual Harm

Provide or obtain dental services for each resident.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0949Potential for Harm

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Survey: Jan 16, 2024Corrected: NoCycle: 2

+ 20 more deficiencies

Total Fines
$189,174
Number of Fines
3
Payment Denials
1
Total Penalties
4

Penalty History

FineMay 12, 2026
$13,405
FineMay 12, 2026
$13,405
FineDec 28, 2023
$162,364
Payment DenialDec 28, 2023
26 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.95 hrs
National avg: 2.32 hrs
LPN0.30 hrs
National avg: 0.86 hrs
RN0.68 hrs
National avg: 0.69 hrs
Total Nursing2.93 hrs
National avg: 3.86 hrs
Weekend Total2.69 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
71.4%
RN Turnover
88.9%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (26)

NameRoleTypeOwnership %Since
ARDEN PARENTCO LLCDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
NCOP HOLDCO LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
NU C II IRREVOCABLE TRUSTINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
NU C IRREVOCABLE TRUSTINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
SCR HOLDCO LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
SNF CARE CENTERS LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
ZENITH HOLDCO II LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
ZENITH HOLDCO LLCINDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2025
CSE ARDEN LP5% OR GREATER SECURITY INTERESTOrganizationN/AJun 1, 2025
HOBACK, TIFFANYMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2025
SEMONES, BRANDIMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2025
SNF MGR LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMay 1, 2025
CARSON, BRIANAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
DAVIS, NITAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
HOBACK, TIFFANYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
JONES, TEQUILLAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
SEMONES, BRANDIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
TURBETT, TIMOTHYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2025
CSE ARDEN LPADP OF THE SNFOrganizationN/AJun 1, 2025
SNF MGR LLCADP OF THE SNFOrganizationN/AApr 23, 2025
CARSON, BRIANAADP OF THE SNFIndividualN/AMay 1, 2025
DAVIS, NITAADP OF THE SNFIndividualN/AMay 1, 2025
HOBACK, TIFFANYADP OF THE SNFIndividualN/AMay 1, 2025
JONES, TEQUILLAADP OF THE SNFIndividualN/AMay 1, 2025
SEMONES, BRANDIADP OF THE SNFIndividualN/AMay 1, 2025
TURBETT, TIMOTHYADP OF THE SNFIndividualN/AJun 1, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Biltmore Haven Nursing and Rehabilitation and nearby alternatives.

All North Carolina facilities
Biltmore Haven Nursing and Rehabilitation
Arden, NCCurrent facility
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $189,174
Fletcher Rehabilitation and Healthcare Center
Fletcher, NC2.0 miAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $62,868
Givens Health Center
Asheville, NC2.5 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Deerfield Episcopal Retirement
Asheville, NC3.0 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
The Lodge at Mills River
Mills River, NC4.5 mi
CMS
5/5
Health
5/5
Staffing
3/5
Recorded fines: None
Fleshers Fairview Health Care
Fairview, NC6.1 mi
CMS
2/5
Health
1/5
Staffing
5/5
Recorded fines: $61,321
The Laurels Of Greentree Ridge
Asheville, NC6.7 mi
CMS
5/5
Health
4/5
Staffing
3/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Biltmore Haven Nursing and Rehabilitation
Arden, NC · Current facility
—1/51/52/5$189,174
Fletcher Rehabilitation and Healthcare Center
Fletcher, NC
2.0 mi1/51/51/5$62,868
Givens Health Center
Asheville, NC
2.5 mi5/54/55/5None recorded
Deerfield Episcopal Retirement
Asheville, NC
3.0 mi5/55/55/5None recorded
The Lodge at Mills River
Mills River, NC
4.5 mi5/55/53/5None recorded
Fleshers Fairview Health Care
Fairview, NC
6.1 mi2/51/55/5$61,321
The Laurels Of Greentree Ridge
Asheville, NC
6.7 mi5/54/53/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Biltmore Haven Nursing and Rehabilitation?▾
Biltmore Haven Nursing and Rehabilitation has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Biltmore Haven Nursing and Rehabilitation cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in North Carolina is $8,122/month for a semi-private room and $9,125/month for a private room (Genworth/CareScout 2024). Biltmore Haven Nursing and Rehabilitation participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Biltmore Haven Nursing and Rehabilitation had any health inspection violations?▾
Biltmore Haven Nursing and Rehabilitation had 19 deficiency citations in its most recent health inspection (May 1, 2025). The current CMS dataset records 3 fine(s) totaling $189,174.
What are the staffing levels at Biltmore Haven Nursing and Rehabilitation?▾
Biltmore Haven Nursing and Rehabilitation provides 2.93 total nursing staff hours per resident per day, including 0.68 RN hours, 0.30 LPN hours, and 1.95 nurse aide hours. The total staff turnover rate is 71.4%.
How many beds does Biltmore Haven Nursing and Rehabilitation have?▾
Biltmore Haven Nursing and Rehabilitation has 100 certified beds with an average of 75.7 residents per day, resulting in approximately 76% occupancy. The facility is For profit - Limited Liability company owned and is part of the Avardis Health chain.
Are there other nursing homes near Biltmore Haven Nursing and Rehabilitation?▾
Yes. This page lists 6 nearby nursing homes in North Carolina. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Biltmore Haven Nursing and Rehabilitation?▾
On Google Maps, Biltmore Haven Nursing and Rehabilitation has a rating of 3.0 out of 5 based on 9 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Avardis Health

This chain operates 38 facilities. View all →