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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeNorth CarolinaBiltmore Haven Nursing and Rehabilitation

Biltmore Haven Nursing and Rehabilitation

3864 Sweeten Creek Road, Arden, NC 287048286810904
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
1/5
Quality
2/5
Beds
100
certified
Special Focus Facility: SFF Candidate
2 fine(s) totaling $172,134

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 100 certified beds with an average of 76.7 residents per day (77% occupancy)

• Last health inspection found 17 deficiencies (inspected May 1, 2025)

• Has been fined a total of $172,134 across 2 fine(s)

• Total nursing staff: 2.98 hours per resident per day

• Staff turnover rate: 68.3% (high)

• Part of the Consulate Health Care/independence Living Centers/nspire Healthcare/raydiant Health Care chain (42 facilities)

Biltmore Haven Nursing and Rehabilitation is a 1-star Medicare and Medicaid certified nursing home in Arden, North Carolina with 100 certified beds. It has been operating since 1996. The facility scored below average compared to North Carolina facilities.

Beds
100
Avg Residents/Day
76.7
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jul 2, 1996
Sprinklers
Yes
Council
Resident
County
Buncombe
Last Inspection
May 1, 2025
Deficiencies (Cycle 1)
17
Weighted Score
258.8
Infection Citations
0

Deficiency Citations (53)

F0553Potential for Harm

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Survey: May 1, 2025Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: May 1, 2025Corrected: NoCycle: 1
F0627Potential for Harm

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Survey: May 1, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: May 1, 2025Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: May 1, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 1, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: May 1, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 1, 2025Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: May 1, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 1, 2025Corrected: NoCycle: 1
F0851Potential for Harm

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Survey: May 1, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: May 1, 2025Corrected: NoCycle: 1
F0584Minimal Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: May 1, 2025Corrected: NoCycle: 1
F0602Potential for Harm

Protect each resident from the wrongful use of the resident's belongings or money.

Survey: May 1, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 1, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: May 1, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 1, 2025Corrected: NoCycle: 1
F0580Minimal Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Feb 27, 2024Corrected: NoCycle: 2
F0687Potential for Harm

Provide appropriate foot care.

Survey: Feb 27, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 27, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 27, 2024Corrected: NoCycle: 2
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: Feb 27, 2024Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0607Immediate Jeopardy

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Jan 16, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Jan 16, 2024Corrected: NoCycle: 2

+ 23 more deficiencies

Total Fines
$172,134
Number of Fines
2
Payment Denials
1
Total Penalties
3

Penalty History

FineMay 3, 2023
$9,770
FineDec 28, 2023
$162,364
Payment DenialDec 28, 2023
26 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.25 hrs
National avg: 2.35 hrs
LPN0.29 hrs
National avg: 0.86 hrs
RN0.45 hrs
National avg: 0.68 hrs
Total Nursing2.98 hrs
National avg: 3.89 hrs
Weekend Total2.61 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
68.3%
RN Turnover
91.7%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
SNF MGR LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMay 1, 2025
CARSON, BRIANAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
DAVIS, NITAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
HOBACK, TIFFANYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
JONES, TEQUILLAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
SEMONES, BRANDIOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2025
TURBETT, TIMOTHYOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2025
CSE ARDEN LP5% OR GREATER SECURITY INTERESTOrganizationN/AJun 1, 2025

Frequently Asked Questions

What is the CMS rating for Biltmore Haven Nursing and Rehabilitation?▾
Biltmore Haven Nursing and Rehabilitation has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 1/5, and quality measures rating of 2/5. This facility is rated below average.
Has Biltmore Haven Nursing and Rehabilitation had any health inspection violations?▾
Biltmore Haven Nursing and Rehabilitation had 17 deficiency citations in its most recent health inspection (May 1, 2025). The facility has been fined a total of $172,134 across 2 fine(s).
What are the staffing levels at Biltmore Haven Nursing and Rehabilitation?▾
Biltmore Haven Nursing and Rehabilitation provides 2.98 total nursing staff hours per resident per day, including 0.45 RN hours, 0.29 LPN hours, and 2.25 nurse aide hours. The total staff turnover rate is 68.3%.
How many beds does Biltmore Haven Nursing and Rehabilitation have?▾
Biltmore Haven Nursing and Rehabilitation has 100 certified beds with an average of 76.7 residents per day, resulting in approximately 77% occupancy. The facility is For profit - Limited Liability company owned and is part of the Consulate Health Care/independence Living Centers/nspire Healthcare/raydiant Health Care chain.

Part of Consulate Health Care/independence Living Centers/nspire Healthcare/raydiant Health Care

This chain operates 42 facilities. View all →