• CMS rates this facility 5/5 stars (above average)
• Has 62 certified beds with an average of 54.9 residents per day (89% occupancy)
• Last health inspection found 3 deficiencies (inspected Sep 8, 2023)
• No fines on record
• Total nursing staff: 5.37 hours per resident per day
• Staff turnover rate: 47.8%
Brandon Oaks Nursing and Rehabilitation Center is a 5-star Medicare and Medicaid certified nursing home in Roanoke, Virginia with 62 certified beds. It has been operating since 2004. The facility scored above average compared to Virginia facilities.
Ensure each resident receives an accurate assessment.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure each resident receives an accurate assessment.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| VIRGINIA LUTHERAN HOMES, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Apr 1, 2014 |
| DOWNS, CHARLES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2022 |
| DURAN-BALLEN, J ESTEBAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 23, 2024 |
| SANDY, PHILLIP | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 2, 2025 |
| DURAN-BALLEN, J ESTEBAN | CORPORATE DIRECTOR | Individual | N/A | May 23, 2024 |
| DOWNS, CHARLES | CORPORATE OFFICER | Individual | N/A | Aug 1, 2022 |
| HICKLIN, JENNIFER | CORPORATE OFFICER | Individual | N/A | Aug 22, 2022 |