• CMS rates this facility 3/5 stars (average)
• Has 98 certified beds with an average of 87.3 residents per day (89% occupancy)
• Last health inspection found 11 deficiencies (inspected Apr 24, 2025)
• No fines on record
• Total nursing staff: 3.19 hours per resident per day
• Staff turnover rate: 41.6%
• Part of the Heritage Hall chain (16 facilities)
South Roanoke Nursing and Rehabilitation is a 3-star Medicare and Medicaid certified nursing home in Roanoke, Virginia with 98 certified beds. It has been operating since 1967. The facility scored at average compared to Virginia facilities.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Assess the resident when there is a significant change in condition
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Have enough backup water supply for essential areas of the nursing home.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Have a plan that describes the process for conducting QAPI and QAA activities.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Perform COVID19 testing on residents and staff.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Ensure staff are vaccinated for COVID-19
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
+ 9 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| AMERICAN HEALTHCARE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jun 1, 2019 |
| AMERICAN HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 22, 2018 |
| CHAMPNEY, CHRISTIAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 2, 2024 |
| DALTON, BRAD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2024 |
| DALTON, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 21, 2014 |
| GALLANT, CASSANDRA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2024 |
| HOPKINS, WILLIAM | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2019 |
| DALTON, BRAD | CORPORATE OFFICER | Individual | N/A | Jul 11, 2024 |
| DALTON, ROBERT | CORPORATE OFFICER | Individual | N/A | Jun 1, 2019 |
| EAST, THOMAS | CORPORATE OFFICER | Individual | N/A | Jun 1, 2019 |
This chain operates 16 facilities. View all →