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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeVirginiaSouth Roanoke Nursing and Rehabilitation

South Roanoke Nursing and Rehabilitation

3823 Franklin Rd, Sw, Roanoke, VA 240145403444325
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
3/5
Quality
5/5
Beds
98
certified

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 98 certified beds with an average of 87.3 residents per day (89% occupancy)

• Last health inspection found 11 deficiencies (inspected Apr 24, 2025)

• No fines on record

• Total nursing staff: 3.19 hours per resident per day

• Staff turnover rate: 41.6%

• Part of the Heritage Hall chain (16 facilities)

South Roanoke Nursing and Rehabilitation is a 3-star Medicare and Medicaid certified nursing home in Roanoke, Virginia with 98 certified beds. It has been operating since 1967. The facility scored at average compared to Virginia facilities.

Beds
98
Avg Residents/Day
87.3
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1967
Sprinklers
Yes
Council
Both
County
Roanoke City
Last Inspection
Apr 24, 2025
Deficiencies (Cycle 1)
11
Weighted Score
86.0
Infection Citations
0

Deficiency Citations (39)

F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0637Potential for Harm

Assess the resident when there is a significant change in condition

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0922Potential for Harm

Have enough backup water supply for essential areas of the nursing home.

Survey: Apr 24, 2025Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0865Potential for Harm

Have a plan that describes the process for conducting QAPI and QAA activities.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0868Potential for Harm

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0886Potential for Harm

Perform COVID19 testing on residents and staff.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0888Potential for Harm

Ensure staff are vaccinated for COVID-19

Survey: Mar 24, 2022Corrected: NoCycle: 2
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jul 9, 2019Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Jul 9, 2019Corrected: NoCycle: 3
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Jul 9, 2019Corrected: NoCycle: 3
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Jul 9, 2019Corrected: NoCycle: 3
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Jul 9, 2019Corrected: NoCycle: 3

+ 9 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.92 hrs
National avg: 2.35 hrs
LPN0.76 hrs
National avg: 0.86 hrs
RN0.51 hrs
National avg: 0.68 hrs
Total Nursing3.19 hrs
National avg: 3.89 hrs
Weekend Total2.80 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
41.6%
RN Turnover
30.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (10)

NameRoleTypeOwnership %Since
AMERICAN HEALTHCARE LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2019
AMERICAN HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJan 22, 2018
CHAMPNEY, CHRISTIANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 2, 2024
DALTON, BRADOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 11, 2024
DALTON, ROBERTOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 21, 2014
GALLANT, CASSANDRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 11, 2024
HOPKINS, WILLIAMCORPORATE DIRECTORIndividualN/AJun 1, 2019
DALTON, BRADCORPORATE OFFICERIndividualN/AJul 11, 2024
DALTON, ROBERTCORPORATE OFFICERIndividualN/AJun 1, 2019
EAST, THOMASCORPORATE OFFICERIndividualN/AJun 1, 2019

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Frequently Asked Questions

What is the CMS rating for South Roanoke Nursing and Rehabilitation?▾
South Roanoke Nursing and Rehabilitation has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated average.
Has South Roanoke Nursing and Rehabilitation had any health inspection violations?▾
South Roanoke Nursing and Rehabilitation had 11 deficiency citations in its most recent health inspection (Apr 24, 2025). The facility has no fines on record.
What are the staffing levels at South Roanoke Nursing and Rehabilitation?▾
South Roanoke Nursing and Rehabilitation provides 3.19 total nursing staff hours per resident per day, including 0.51 RN hours, 0.76 LPN hours, and 1.92 nurse aide hours. The total staff turnover rate is 41.6%.
How many beds does South Roanoke Nursing and Rehabilitation have?▾
South Roanoke Nursing and Rehabilitation has 98 certified beds with an average of 87.3 residents per day, resulting in approximately 89% occupancy. The facility is For profit - Corporation owned and is part of the Heritage Hall chain.
Are there other nursing homes near South Roanoke Nursing and Rehabilitation?▾
Yes, there are 10 other nursing homes in Roanoke, Virginia with an average rating of 3.3/5. You can compare all facilities on the Roanoke nursing homes page.

Part of Heritage Hall

This chain operates 16 facilities. View all →