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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMichiganCaretel Inns of Tri-Cities

Caretel Inns of Tri-Cities

6700 Westside Saginaw Road, Bay City, MI 487069896679800
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
3/5
Quality
3/5
Beds
60
certified
4 fine(s) totaling $251,642

Key Findings

• CMS rates this facility 1/5 stars (below average)

• Has 60 certified beds with an average of 53.1 residents per day (89% occupancy)

• Last health inspection found 20 deficiencies (inspected Aug 7, 2025)

• Has been fined a total of $251,642 across 4 fine(s)

• Total nursing staff: 3.91 hours per resident per day

• Staff turnover rate: 63.9% (high)

• Part of the Symphony Care Network chain (7 facilities)

Caretel Inns of Tri-Cities is a 1-star Medicare and Medicaid certified nursing home in Bay City, Michigan with 60 certified beds. It has been operating since 2007. The facility scored below average compared to Michigan facilities.

Beds
60
Avg Residents/Day
53.1
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 25, 2007
Sprinklers
Yes
Council
Resident
County
Bay
Last Inspection
Aug 7, 2025
Deficiencies (Cycle 1)
20
Weighted Score
195.8
Infection Citations
0

Deficiency Citations (46)

F0693Actual Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Dec 18, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Dec 18, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0684Actual Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 24, 2025Corrected: NoCycle: 1
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Jun 13, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 8, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 4, 2025Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Mar 4, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0806Potential for Harm

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Aug 7, 2025Corrected: NoCycle: 1
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jan 21, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 21, 2025Corrected: NoCycle: 2
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: May 29, 2024Corrected: NoCycle: 2
F0678Potential for Harm

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: Feb 14, 2024Corrected: NoCycle: 2
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 14, 2024Corrected: NoCycle: 2
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Jul 17, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 17, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 17, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 17, 2024Corrected: NoCycle: 2

+ 16 more deficiencies

Total Fines
$251,642
Number of Fines
4
Payment Denials
2
Total Penalties
6

Penalty History

FineMay 8, 2025
$38,961
FineFeb 14, 2024
$41,723
FineJul 24, 2025
$83,230
FineJul 21, 2023
$87,728
Payment DenialJul 24, 2025
28 days denied
Payment DenialJul 21, 2023
25 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.20 hrs
National avg: 2.35 hrs
LPN0.98 hrs
National avg: 0.86 hrs
RN0.73 hrs
National avg: 0.68 hrs
Total Nursing3.91 hrs
National avg: 3.89 hrs
Weekend Total3.34 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
63.9%
RN Turnover
64.3%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (16)

NameRoleTypeOwnership %Since
SYMPHONY OF MICHIGAN HOLDINGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2020
BENOIT HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2020
CALUMET SOUTH LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2020
DRAKE LOUIS ENTERPRISE, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2020
FAIRHOME TRUST UAD 123120125% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2020
GZLT HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2020
WILLOW DELTA TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2020
HARTMAN, DAVID5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AJun 1, 2020
HARTMAN, MARK5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AJun 1, 2020
KRUPP, ARI5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/ASep 1, 2019
SENDEROWICZ, YOSSI5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualN/AJun 1, 2020
HARTMAN, DAVIDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2020
KRUPP, ARIOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2019
HARTMAN, DAVIDCORPORATE OFFICERIndividualN/AJun 1, 2020
KRUPP, ARICORPORATE OFFICERIndividualN/ASep 1, 2019
MCGOURTY, DIANEW-2 MANAGING EMPLOYEEIndividualN/AJan 30, 2020

Nearby Nursing Homes

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Hampton Nursing and Rehabilitation

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Frequently Asked Questions

What is the CMS rating for Caretel Inns of Tri-Cities?▾
Caretel Inns of Tri-Cities has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated below average.
Has Caretel Inns of Tri-Cities had any health inspection violations?▾
Caretel Inns of Tri-Cities had 20 deficiency citations in its most recent health inspection (Aug 7, 2025). The facility has been fined a total of $251,642 across 4 fine(s).
What are the staffing levels at Caretel Inns of Tri-Cities?▾
Caretel Inns of Tri-Cities provides 3.91 total nursing staff hours per resident per day, including 0.73 RN hours, 0.98 LPN hours, and 2.20 nurse aide hours. The total staff turnover rate is 63.9%.
How many beds does Caretel Inns of Tri-Cities have?▾
Caretel Inns of Tri-Cities has 60 certified beds with an average of 53.1 residents per day, resulting in approximately 89% occupancy. The facility is For profit - Corporation owned and is part of the Symphony Care Network chain.
Are there other nursing homes near Caretel Inns of Tri-Cities?▾
Yes, there are 3 other nursing homes in Bay City, Michigan with an average rating of 2.8/5. You can compare all facilities on the Bay City nursing homes page.

Part of Symphony Care Network

This chain operates 7 facilities. View all →