• CMS rates this facility 4/5 stars (above average)
• Has 120 certified beds with an average of 103.8 residents per day (87% occupancy)
• Last health inspection found 8 deficiencies (inspected Mar 27, 2025)
• No fines on record
• Total nursing staff: 3.18 hours per resident per day
• Staff turnover rate: 50.0%
• Part of the Complete Care chain (85 facilities)
Complete Care at Arbors is a 4-star Medicare and Medicaid certified nursing home in Toms River, New Jersey with 120 certified beds. It has been operating since 1994. The facility scored above average compared to New Jersey facilities.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ensure services provided by the nursing facility meet professional standards of quality.
Provide safe and appropriate respiratory care for a resident when needed.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure medication error rates are not 5 percent or greater.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NJ OC HOLDCO OPCO II LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Sep 1, 2019 |
| EEF CAPITAL LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Sep 1, 2019 |
| NJ OC MEZZCO OPCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Sep 1, 2019 |
| PEACE CAPITAL LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Sep 1, 2019 |
| SCHLAFF, BENNY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 1, 2019 |
| SCHLAFF, NACHUM | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 1, 2019 |
| STEIN, SHALOM | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 1, 2019 |
| HOCH, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2019 |
| ISSA, MOUSA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2019 |
| MERCADO, WANDA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2019 |
| PATEL, AKSHAY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2019 |
| SHAPIRO, MENACHEM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 3, 2023 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | Sep 1, 2019 |
This chain operates 85 facilities. View all →