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HomeDelawareComplete Care at Brackenville LLC

Complete Care at Brackenville LLC

100 St. Claire Drive, Hockessin, DE 197073022345420WebsiteGoogle Maps
4.5on Google(235 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
3/5
Quality
5/5
Beds
104
certified
1 fine(s) totaling $16,801

How Complete Care at Brackenville LLC Compares in Delaware

Facility results compared with averages for CMS-certified nursing homes in Delaware. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
DE average
3.2/5
Above state average
Health inspection rating
3/5
DE average
2.7/5
Above state average
Staffing rating
3/5
DE average
4.0/5
Below state average
Nursing hours per resident
3.85 hrs/day
DE average
4.35 hrs/day
Below state average
RN hours per resident
0.69 hrs/day
DE average
0.97 hrs/day
Below state average
Staff turnover
51.9%
DE average
41.3%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Delaware average of 3.2/5.
Reported nursing time is 3.85 hours per resident per day, below the state average of 4.35.
Reported RN time is 0.69 hours per resident per day, below the state average of 0.97.
Staff turnover is 51.9%, higher than the Delaware average of 41.3%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
16
deficiency citations
Inspected Feb 2, 2024
Most recent cycle
9
deficiency citations
Inspected Feb 14, 2025
The most recent cycle recorded 7 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$12,167/mo
Delaware median
Private Room
$13,567/mo
Delaware median
New Castle County 65+
92,683
16.2% of county
County Population
570,567
New Castle County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Brackenville LLC is a 4-star Medicare and Medicaid certified nursing home in Hockessin, Delaware with 104 certified beds. It has been operating since 1993. Its overall CMS rating is 4 out of 5.

Beds
104
Avg Residents/Day
99.1
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 1, 1993
Sprinklers
Yes
Council
Both
County
New Castle
Last Inspection
Feb 14, 2025
Deficiencies (Cycle 1)
9
Weighted Score
57.0
Infection Citations
0

Deficiency Citations (41)

F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Mar 5, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 15, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 15, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Sep 15, 2025Corrected: NoCycle: 1
F0565Potential for Harm

Honor the resident's right to organize and participate in resident/family groups in the facility.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jul 25, 2022Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 25, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 25, 2022Corrected: NoCycle: 3
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Jul 25, 2022Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 25, 2022Corrected: NoCycle: 3

+ 11 more deficiencies

Total Fines
$16,801
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineFeb 2, 2024
$16,801

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.10 hrs
National avg: 2.32 hrs
LPN1.07 hrs
National avg: 0.86 hrs
RN0.69 hrs
National avg: 0.69 hrs
Total Nursing3.85 hrs
National avg: 3.86 hrs
Weekend Total3.53 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
51.9%
RN Turnover
47.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (37)

NameRoleTypeOwnership %Since
PC DE OPCOS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2021
PC WTA OPCO HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/AJun 1, 2021
WELLTOWER INC5% OR GREATER SECURITY INTERESTOrganizationN/AJun 1, 2021
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/AJun 1, 2021
STEIN, SHALOMCORPORATE OFFICERIndividualN/AJun 1, 2021
COX, VICKIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
DIFILIPO, REBECCAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 30, 2022
INGLIS, RONALDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
MANSFIELD, MELISSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
RASTOGI, RITUOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
SILVERBERG, NISANELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/AJun 1, 2021
AURORA GUARDIAN HOLDCO II CO-BORROWER, LLCADP OF THE SNFOrganizationN/AJun 1, 2021
AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLCADP OF THE SNFOrganizationN/AJun 1, 2021
AURORA GUARDIAN HOLDCO II, LLCADP OF THE SNFOrganizationN/AJun 1, 2021
AURORA GUARDIAN II REALTY, LLCADP OF THE SNFOrganizationN/AJun 1, 2021
AURORA GUARDIAN PARTNERS II LLCADP OF THE SNFOrganizationN/AJun 1, 2021
BRACKENVILLE CENTER REALTYADP OF THE SNFOrganizationN/AJun 1, 2021
J & R FAMILY INVESTMENTS, LLCADP OF THE SNFOrganizationN/AJun 1, 2021
L FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/AJun 1, 2021
L FRIEDMAN FAMILY HOLDINGS LLCADP OF THE SNFOrganizationN/AJun 1, 2021
LANDAU FAMILY INVESTMENT TRUSTADP OF THE SNFOrganizationN/AJun 1, 2021
M FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/AJun 1, 2021
PC WTA ACQUISITION LLCADP OF THE SNFOrganizationN/AJun 1, 2021
PC WTA MULTI-STATE LLCADP OF THE SNFOrganizationN/AJun 1, 2021
PEACE CAPITAL HOLDINGS LLC (DE)ADP OF THE SNFOrganizationN/AJun 1, 2021
R&J FAMILY INVESTMENTS LLCADP OF THE SNFOrganizationN/AJun 1, 2021
SMS 2021 TRUSTADP OF THE SNFOrganizationN/AJun 1, 2021
WELLTOWER INCADP OF THE SNFOrganizationN/AJun 1, 2021
COX, VICKIEADP OF THE SNFIndividualN/AJun 1, 2021
DIFILIPO, REBECCAADP OF THE SNFIndividualN/AJan 30, 2022
INGLIS, RONALDADP OF THE SNFIndividualN/AJun 1, 2021
MANSFIELD, MELISSAADP OF THE SNFIndividualN/AJun 1, 2021
RASTOGI, RITUADP OF THE SNFIndividualN/AJun 1, 2021
SILVERBERG, NISANELADP OF THE SNFIndividualN/AJun 1, 2021

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Brackenville LLC and nearby alternatives.

All Delaware facilities
Complete Care at Brackenville LLC
Hockessin, DECurrent facility
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: $16,801
Pike Creek Nursing & Rehabilitation Center
Wilmington, DE1.3 mi
CMS
2/5
Health
1/5
Staffing
3/5
Recorded fines: $484,596
Willowbrooke Court at Cokesbury Village
Hockessin, DE2.2 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Regal Heights Healthcare & Rehab Center
Hockessin, DE2.7 miAbuse flag
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $46,999
Cadia Rehabilitation Pike Creek
Wilmington, DE3.1 mi
CMS
3/5
Health
2/5
Staffing
2/5
Recorded fines: $78,351
Coral Springs Rehab & Healthcare
Wilmington, DE4.2 mi
CMS
2/5
Health
2/5
Staffing
2/5
Recorded fines: $99,184
Encore at Parkside
Newark, DE4.3 mi
CMS
2/5
Health
1/5
Staffing
3/5
Recorded fines: $48,483
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Brackenville LLC
Hockessin, DE · Current facility
—4/53/53/5$16,801
Pike Creek Nursing & Rehabilitation Center
Wilmington, DE
1.3 mi2/51/53/5$484,596
Willowbrooke Court at Cokesbury Village
Hockessin, DE
2.2 mi5/54/55/5None recorded
Regal Heights Healthcare & Rehab Center
Hockessin, DE
2.7 mi2/52/54/5$46,999
Cadia Rehabilitation Pike Creek
Wilmington, DE
3.1 mi3/52/52/5$78,351
Coral Springs Rehab & Healthcare
Wilmington, DE
4.2 mi2/52/52/5$99,184
Encore at Parkside
Newark, DE
4.3 mi2/51/53/5$48,483

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Brackenville LLC?▾
Complete Care at Brackenville LLC has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Complete Care at Brackenville LLC cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Delaware is $12,167/month for a semi-private room and $13,567/month for a private room (Genworth/CareScout 2024). Complete Care at Brackenville LLC participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Brackenville LLC had any health inspection violations?▾
Complete Care at Brackenville LLC had 9 deficiency citations in its most recent health inspection (Feb 14, 2025). The current CMS dataset records 1 fine(s) totaling $16,801.
What are the staffing levels at Complete Care at Brackenville LLC?▾
Complete Care at Brackenville LLC provides 3.85 total nursing staff hours per resident per day, including 0.69 RN hours, 1.07 LPN hours, and 2.10 nurse aide hours. The total staff turnover rate is 51.9%.
How many beds does Complete Care at Brackenville LLC have?▾
Complete Care at Brackenville LLC has 104 certified beds with an average of 99.1 residents per day, resulting in approximately 95% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Brackenville LLC?▾
Yes. This page lists 6 nearby nursing homes in Delaware, including 2 in Hockessin. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Brackenville LLC?▾
On Google Maps, Complete Care at Brackenville LLC has a rating of 4.5 out of 5 based on 235 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Complete Care

This chain operates 85 facilities. View all →