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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeDelawareComplete Care at Brackenville LLC

Complete Care at Brackenville LLC

100 St. Claire Drive, Hockessin, DE 197073022345420
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
4/5
Staffing
3/5
Quality
5/5
Beds
104
certified
1 fine(s) totaling $16,801

Key Findings

• CMS rates this facility 5/5 stars (above average)

• Has 104 certified beds with an average of 98 residents per day (94% occupancy)

• Last health inspection found 8 deficiencies (inspected Feb 14, 2025)

• Has been fined a total of $16,801 across 1 fine(s)

• Total nursing staff: 3.68 hours per resident per day

• Staff turnover rate: 47.5%

• Part of the Complete Care chain (85 facilities)

Complete Care at Brackenville LLC is a 5-star Medicare and Medicaid certified nursing home in Hockessin, Delaware with 104 certified beds. It has been operating since 1993. The facility scored above average compared to Delaware facilities.

Beds
104
Avg Residents/Day
98
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Mar 1, 1993
Sprinklers
Yes
Council
Both
County
New Castle
Last Inspection
Feb 14, 2025
Deficiencies (Cycle 1)
8
Weighted Score
51.0
Infection Citations
0

Deficiency Citations (40)

F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Sep 15, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 15, 2025Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Sep 15, 2025Corrected: NoCycle: 1
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0565Potential for Harm

Honor the resident's right to organize and participate in resident/family groups in the facility.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Feb 14, 2025Corrected: NoCycle: 1
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0554Potential for Harm

Allow residents to self-administer drugs if determined clinically appropriate.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 2, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jul 25, 2022Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jul 25, 2022Corrected: NoCycle: 3
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jul 25, 2022Corrected: NoCycle: 3
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Jul 25, 2022Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jul 25, 2022Corrected: NoCycle: 3
F0661Potential for Harm

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Survey: Jul 25, 2022Corrected: NoCycle: 3

+ 10 more deficiencies

Total Fines
$16,801
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineFeb 2, 2024
$16,801

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.98 hrs
National avg: 2.35 hrs
LPN0.91 hrs
National avg: 0.86 hrs
RN0.79 hrs
National avg: 0.68 hrs
Total Nursing3.68 hrs
National avg: 3.89 hrs
Weekend Total3.34 hrs
National avg: 0.00 hrs
Physical Therapist0.02 hrs
National avg: 0.07 hrs
Total Turnover
47.5%
RN Turnover
37.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (12)

NameRoleTypeOwnership %Since
PC DE OPCOS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2021
PC WTA OPCO HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
PEACE CAPITAL HOLDINGS LLC (DE)5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2021
COX, VICKIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
DIFILIPO, REBECCAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 30, 2022
INGLIS, RONALDOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
MANSFIELD, MELISSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
RASTOGI, RITUOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
SILVERBERG, NISANELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
STEIN, SHALOMCORPORATE OFFICERIndividualN/AJun 1, 2021
WELLTOWER OP LLC5% OR GREATER SECURITY INTERESTOrganizationN/AJun 1, 2021

Nearby Nursing Homes

All Delaware facilities

Willowbrooke Court at Cokesbury Village

Hockessin, DE · 10 beds

Non profit
Health
Staffing
Quality
2.2 mi

Regal Heights Healthcare & Rehab Center

Hockessin, DE · 172 beds

For profit$140,261 in finesAbuse
Health
Staffing
Quality
2.7 mi

Frequently Asked Questions

What is the CMS rating for Complete Care at Brackenville LLC?▾
Complete Care at Brackenville LLC has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated above average.
Has Complete Care at Brackenville LLC had any health inspection violations?▾
Complete Care at Brackenville LLC had 8 deficiency citations in its most recent health inspection (Feb 14, 2025). The facility has been fined a total of $16,801 across 1 fine(s).
What are the staffing levels at Complete Care at Brackenville LLC?▾
Complete Care at Brackenville LLC provides 3.68 total nursing staff hours per resident per day, including 0.79 RN hours, 0.91 LPN hours, and 1.98 nurse aide hours. The total staff turnover rate is 47.5%.
How many beds does Complete Care at Brackenville LLC have?▾
Complete Care at Brackenville LLC has 104 certified beds with an average of 98 residents per day, resulting in approximately 94% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Brackenville LLC?▾
Yes, there are 2 other nursing homes in Hockessin, Delaware with an average rating of 4/5. You can compare all facilities on the Hockessin nursing homes page.

Part of Complete Care

This chain operates 85 facilities. View all →