• CMS rates this facility 2/5 stars (below average)
• Has 108 certified beds with an average of 88.1 residents per day (82% occupancy)
• Last health inspection found 9 deficiencies (inspected Nov 21, 2024)
• No fines on record
• Total nursing staff: 3.67 hours per resident per day
• Staff turnover rate: 47.5%
• Part of the Southern Administrative Services chain (35 facilities)
Encore Healthcare and Rehabi of Malvern is a 2-star Medicare and Medicaid certified nursing home in Malvern, Arkansas with 108 certified beds. It has been operating since 2003. The facility scored below average compared to Arkansas facilities.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure medication error rates are not 5 percent or greater.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide enough food/fluids to maintain a resident's health.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| 4P2T1 OPS HOLDING LP | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 14, 2022 |
| JEJ ASSETS LP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 14, 2022 |
| PONTHIE, JOHN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 15, 2022 |
| PONTHIE, SHARLOT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jun 14, 2022 |
| ALEXARK1 LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jun 14, 2022 |
| JEJ MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jun 14, 2022 |
| PONTHIE, JOHN | CORPORATE OFFICER | Individual | N/A | Aug 15, 2022 |
| BATES, HOPE | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 15, 2022 |
This chain operates 35 facilities. View all →