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HomeTexasFive Points at Lake Highlands Nursing and Rehab

Five Points at Lake Highlands Nursing and Rehab

9009 White Rock Tr, Dallas, TX 752382143553300WebsiteGoogle Maps
4.0on Google(125 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
1/5
Quality
3/5
Beds
280
certified
5 fine(s) totaling $58,149

How Five Points at Lake Highlands Nursing and Rehab Compares in Texas

Facility results compared with averages for CMS-certified nursing homes in Texas. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
TX average
2.7/5
Below state average
Health inspection rating
1/5
TX average
2.8/5
Below state average
Staffing rating
1/5
TX average
1.9/5
Below state average
Nursing hours per resident
3.36 hrs/day
TX average
3.39 hrs/day
Close to state average
RN hours per resident
0.42 hrs/day
TX average
0.43 hrs/day
Close to state average
Staff turnover
64.0%
TX average
55.3%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the Texas average of 2.7/5.
Its 1/5 health inspection rating is below the Texas average of 2.8/5.
Staff turnover is 64.0%, higher than the Texas average of 55.3%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
23
deficiency citations
Inspected Dec 10, 2024
Most recent cycle
23
deficiency citations
Inspected Mar 31, 2026
The two inspection cycles recorded the same number of deficiency citations.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$5,996/mo
Texas median
Private Room
$7,300/mo
Texas median
Dallas County 65+
290,461
11.2% of county
County Population
2,604,053
Dallas County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Five Points at Lake Highlands Nursing and Rehab is a 1-star Medicare and Medicaid certified nursing home in Dallas, Texas with 280 certified beds. It has been operating since 1990. Its overall CMS rating is 1 out of 5.

Beds
280
Avg Residents/Day
173.8
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
Yes
First Approved
Oct 4, 1990
Sprinklers
Yes
Council
Both
County
Dallas
Last Inspection
Mar 31, 2026
Deficiencies (Cycle 1)
23
Weighted Score
223.8
Infection Citations
0

Deficiency Citations (53)

F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 26, 2026Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0809Potential for Harm

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 31, 2026Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 11, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Dec 11, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Dec 11, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Dec 11, 2025Corrected: NoCycle: 1
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Dec 11, 2025Corrected: NoCycle: 1
F0914Potential for Harm

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Survey: Dec 11, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 6, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 6, 2025Corrected: NoCycle: 1
F0627Immediate Jeopardy

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Survey: Sep 19, 2025Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 8, 2025Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 8, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jul 8, 2025Corrected: NoCycle: 1
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: May 14, 2025Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 14, 2025Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 14, 2025Corrected: NoCycle: 2
F0678Potential for Harm

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Survey: May 14, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jan 23, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 10, 2024Corrected: NoCycle: 2

+ 23 more deficiencies

Total Fines
$58,149
Number of Fines
5
Payment Denials
0
Total Penalties
5

Penalty History

FineOct 11, 2023
$7,511
FineMay 18, 2024
$8,985
FineSep 19, 2025
$10,361
FineJul 8, 2025
$15,143
FineDec 11, 2025
$16,149

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.13 hrs
National avg: 2.32 hrs
LPN0.81 hrs
National avg: 0.86 hrs
RN0.42 hrs
National avg: 0.69 hrs
Total Nursing3.36 hrs
National avg: 3.86 hrs
Weekend Total2.87 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
64.0%
RN Turnover
64.3%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (21)

NameRoleTypeOwnership %Since
BOWERS, SEANMANAGING CONTROL - GOVERNING BODYIndividualN/AJul 1, 2024
CISNEROS, ALFREDMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 18, 2008
COBB, TRAVISMANAGING CONTROL - GOVERNING BODYIndividualN/AOct 5, 2022
COOPER, STEPHENMANAGING CONTROL - GOVERNING BODYIndividualN/ANov 22, 2022
HARDIN, SHERRIEMANAGING CONTROL - GOVERNING BODYIndividualN/ASep 4, 2024
KERZEE, RICHARDMANAGING CONTROL - GOVERNING BODYIndividualN/ASep 24, 2007
KORENEK, PATRICIAMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 5, 2018
SOECHTING, PAULMANAGING CONTROL - GOVERNING BODYIndividualN/ANov 22, 2024
STRACK, JOEMANAGING CONTROL - GOVERNING BODYIndividualN/AFeb 11, 2022
HUGGINS, LINDACORPORATE DIRECTORIndividualN/AFeb 1, 2023
WILLIG, ZACHARYCORPORATE DIRECTORIndividualN/AJan 1, 2025
THOMPSON, JOHNNYCORPORATE OFFICERIndividualN/AJan 1, 2024
DALLAS I ENTERPRISESOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ASep 1, 2022
BLAKE, GARYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2022
BLAKE, MALISAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 1, 2022
FULLER, ELISEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
SILVA, PHILLIPOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
DALLAS I ENTERPRISESADP OF THE SNFOrganizationN/AApr 15, 2025
BLAKE, GARYADP OF THE SNFIndividualN/ASep 1, 2022
FULLER, ELISEADP OF THE SNFIndividualN/AMay 7, 2025
SILVA, PHILLIPADP OF THE SNFIndividualN/AJan 1, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Five Points at Lake Highlands Nursing and Rehab and nearby alternatives.

All Texas facilities
Five Points at Lake Highlands Nursing and Rehab
Dallas, TXCurrent facility
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $58,149
C C Young Memorial Home
Dallas, TX1.1 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Pure Health Transitional Care at Texas Health Pres
Dallas, TX1.3 mi
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: None
Villages of Lake Highlands
Dallas, TX1.5 mi
CMS
2/5
Health
1/5
Staffing
4/5
Recorded fines: $29,022
The Meadows Health and Rehabilitation Center
Dallas, TX2.0 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $35,731
The Legacy Midtown Park
Dallas, TX2.7 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: $27,523
The Highlands Guest Care Center
Dallas, TX2.9 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $47,726
FacilityDistanceCMSHealthStaffingRecorded fines
Five Points at Lake Highlands Nursing and Rehab
Dallas, TX · Current facility
—1/51/51/5$58,149
C C Young Memorial Home
Dallas, TX
1.1 mi5/55/55/5None recorded
Pure Health Transitional Care at Texas Health Pres
Dallas, TX
1.3 mi5/55/54/5None recorded
Villages of Lake Highlands
Dallas, TX
1.5 mi2/51/54/5$29,022
The Meadows Health and Rehabilitation Center
Dallas, TX
2.0 mi1/51/52/5$35,731
The Legacy Midtown Park
Dallas, TX
2.7 mi5/55/55/5$27,523
The Highlands Guest Care Center
Dallas, TX
2.9 mi1/52/51/5$47,726

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Five Points at Lake Highlands Nursing and Rehab?▾
Five Points at Lake Highlands Nursing and Rehab has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 1/5, and quality measures rating of 3/5. This facility is rated below average.
How much does Five Points at Lake Highlands Nursing and Rehab cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Texas is $5,996/month for a semi-private room and $7,300/month for a private room (Genworth/CareScout 2024). Five Points at Lake Highlands Nursing and Rehab participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Five Points at Lake Highlands Nursing and Rehab had any health inspection violations?▾
Five Points at Lake Highlands Nursing and Rehab had 23 deficiency citations in its most recent health inspection (Mar 31, 2026). The current CMS dataset records 5 fine(s) totaling $58,149.
What are the staffing levels at Five Points at Lake Highlands Nursing and Rehab?▾
Five Points at Lake Highlands Nursing and Rehab provides 3.36 total nursing staff hours per resident per day, including 0.42 RN hours, 0.81 LPN hours, and 2.13 nurse aide hours. The total staff turnover rate is 64.0%.
How many beds does Five Points at Lake Highlands Nursing and Rehab have?▾
Five Points at Lake Highlands Nursing and Rehab has 280 certified beds with an average of 173.8 residents per day, resulting in approximately 62% occupancy. The facility is For profit - Limited Liability company owned and is part of the Creative Solutions in Healthcare chain.
Are there other nursing homes near Five Points at Lake Highlands Nursing and Rehab?▾
Yes. This page lists 6 nearby nursing homes in Texas, including 6 in Dallas. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Five Points at Lake Highlands Nursing and Rehab?▾
On Google Maps, Five Points at Lake Highlands Nursing and Rehab has a rating of 4.0 out of 5 based on 125 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Creative Solutions in Healthcare

This chain operates 149 facilities. View all →