• CMS rates this facility 4/5 stars (above average)
• Has 253 certified beds with an average of 232.3 residents per day (92% occupancy)
• Last health inspection found 5 deficiencies (inspected Oct 29, 2024)
• No fines on record
• Total nursing staff: 3.87 hours per resident per day
• Staff turnover rate: 41.8%
Friendship Health and Rehab Center is a 4-star Medicare and Medicaid certified nursing home in Roanoke, Virginia with 253 certified beds. It has been operating since 1974. The facility scored above average compared to Virginia facilities.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide activities to meet all resident's needs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure services provided by the nursing facility meet professional standards of quality.
Reasonably accommodate the needs and preferences of each resident.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| FRIENDSHIP FOUNDATION INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Aug 11, 1987 |
| SHANNON, CHARLES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 30, 2004 |
| BISHOP, NATHANIEL | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
| COMBS, GLEN | CORPORATE DIRECTOR | Individual | N/A | Mar 1, 2000 |
| FEINOUR, EDWIN | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 1990 |
| GROVE, LUCIAN | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 1999 |
| JOHNSON, CYNDA | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2011 |
| LAWSON, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Mar 7, 2007 |
| OELSCHLAGER, KATHRYN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2011 |
| SANDEL, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Mar 7, 2007 |
| WILLIAMSON, JOHN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
| HOFF, JOSEPH | CORPORATE OFFICER | Individual | N/A | Jul 18, 2017 |
| MITCHELL, CYNTHIA | CORPORATE OFFICER | Individual | N/A | Apr 6, 2016 |
| SHANNON, CHARLES | CORPORATE OFFICER | Individual | N/A | Apr 1, 2014 |