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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeVirginiaFriendship Health and Rehab Center

Friendship Health and Rehab Center

327 Hershberger Rd Nw, Roanoke, VA 240125402652100
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
4/5
Staffing
4/5
Quality
3/5
Beds
253
certified

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 253 certified beds with an average of 232.3 residents per day (92% occupancy)

• Last health inspection found 5 deficiencies (inspected Oct 29, 2024)

• No fines on record

• Total nursing staff: 3.87 hours per resident per day

• Staff turnover rate: 41.8%

Friendship Health and Rehab Center is a 4-star Medicare and Medicaid certified nursing home in Roanoke, Virginia with 253 certified beds. It has been operating since 1974. The facility scored above average compared to Virginia facilities.

Beds
253
Avg Residents/Day
232.3
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 1, 1974
Sprinklers
Yes
Council
Resident
County
Roanoke City
Last Inspection
Oct 29, 2024
Deficiencies (Cycle 1)
5
Weighted Score
24.0
Infection Citations
0

Deficiency Citations (18)

F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Oct 29, 2024Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Oct 29, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 29, 2024Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Oct 29, 2024Corrected: NoCycle: 1
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Oct 29, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 10, 2022Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 10, 2022Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 10, 2022Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Mar 10, 2022Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 10, 2022Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 23, 2023Corrected: NoCycle: 3
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jun 17, 2021Corrected: NoCycle: 3
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Jun 17, 2021Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jun 17, 2021Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 17, 2021Corrected: NoCycle: 3
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Jun 17, 2021Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 17, 2021Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jun 17, 2021Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.22 hrs
National avg: 2.35 hrs
LPN1.23 hrs
National avg: 0.86 hrs
RN0.42 hrs
National avg: 0.68 hrs
Total Nursing3.87 hrs
National avg: 3.89 hrs
Weekend Total3.09 hrs
National avg: 0.00 hrs
Physical Therapist0.07 hrs
National avg: 0.07 hrs
Total Turnover
41.8%
RN Turnover
32.3%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (14)

NameRoleTypeOwnership %Since
FRIENDSHIP FOUNDATION INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AAug 11, 1987
SHANNON, CHARLESOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 30, 2004
BISHOP, NATHANIELCORPORATE DIRECTORIndividualN/AJul 1, 2021
COMBS, GLENCORPORATE DIRECTORIndividualN/AMar 1, 2000
FEINOUR, EDWINCORPORATE DIRECTORIndividualN/ADec 1, 1990
GROVE, LUCIANCORPORATE DIRECTORIndividualN/ASep 1, 1999
JOHNSON, CYNDACORPORATE DIRECTORIndividualN/AJul 1, 2011
LAWSON, ROBERTCORPORATE DIRECTORIndividualN/AMar 7, 2007
OELSCHLAGER, KATHRYNCORPORATE DIRECTORIndividualN/AJul 1, 2011
SANDEL, ROBERTCORPORATE DIRECTORIndividualN/AMar 7, 2007
WILLIAMSON, JOHNCORPORATE DIRECTORIndividualN/AJul 1, 2021
HOFF, JOSEPHCORPORATE OFFICERIndividualN/AJul 18, 2017
MITCHELL, CYNTHIACORPORATE OFFICERIndividualN/AApr 6, 2016
SHANNON, CHARLESCORPORATE OFFICERIndividualN/AApr 1, 2014

Nearby Nursing Homes

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Virginia Veterans Care Center

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Frequently Asked Questions

What is the CMS rating for Friendship Health and Rehab Center?▾
Friendship Health and Rehab Center has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 4/5, and quality measures rating of 3/5. This facility is rated above average.
Has Friendship Health and Rehab Center had any health inspection violations?▾
Friendship Health and Rehab Center had 5 deficiency citations in its most recent health inspection (Oct 29, 2024). The facility has no fines on record.
What are the staffing levels at Friendship Health and Rehab Center?▾
Friendship Health and Rehab Center provides 3.87 total nursing staff hours per resident per day, including 0.42 RN hours, 1.23 LPN hours, and 2.22 nurse aide hours. The total staff turnover rate is 41.8%.
How many beds does Friendship Health and Rehab Center have?▾
Friendship Health and Rehab Center has 253 certified beds with an average of 232.3 residents per day, resulting in approximately 92% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Friendship Health and Rehab Center?▾
Yes, there are 10 other nursing homes in Roanoke, Virginia with an average rating of 3.3/5. You can compare all facilities on the Roanoke nursing homes page.