CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Virginia. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Friendship Health and Rehab Center is a 4-star Medicare and Medicaid certified nursing home in Roanoke, Virginia with 253 certified beds. It has been operating since 1974. Its overall CMS rating is 4 out of 5.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BISHOP, NATHANIEL | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
| COMBS, GLEN | CORPORATE DIRECTOR | Individual | N/A | Mar 1, 2000 |
| FEINOUR, EDWIN | CORPORATE DIRECTOR | Individual | N/A | Dec 1, 1990 |
| GROVE, LUCIAN | CORPORATE DIRECTOR | Individual | N/A | Sep 1, 1999 |
| JOHNSON, CYNDA | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2011 |
| LAWSON, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Mar 7, 2007 |
| OELSCHLAGER, KATHRYN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2011 |
| SANDEL, ROBERT | CORPORATE DIRECTOR | Individual | N/A | Mar 7, 2007 |
| WILLIAMSON, JOHN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
| HOFF, JOSEPH | CORPORATE OFFICER | Individual | N/A | Jul 18, 2017 |
| MITCHELL, CYNTHIA | CORPORATE OFFICER | Individual | N/A | Apr 6, 2016 |
| SHANNON, CHARLES | CORPORATE OFFICER | Individual | N/A | Apr 1, 2014 |
| FRIENDSHIP FOUNDATION INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Aug 11, 1987 |
| SHANNON, CHARLES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Nov 30, 2004 |
Compare CMS ratings and recorded fines for Friendship Health and Rehab Center and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.