• CMS rates this facility 3/5 stars (average)
• Has 112 certified beds with an average of 95.2 residents per day (85% occupancy)
• Last health inspection found 3 deficiencies (inspected Jun 19, 2025)
• Has been fined a total of $6,279 across 1 fine(s)
• Total nursing staff: 4.05 hours per resident per day
• Staff turnover rate: 23.8%
Good Neighbor Home is a 3-star Medicare and Medicaid certified nursing home in Manchester, Iowa with 112 certified beds. It has been operating since 2003. The facility scored at average compared to Iowa facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Provide and implement an infection prevention and control program.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Ensure services provided by the nursing facility meet professional standards of quality.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ANDREWS, AMBER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 29, 2007 |
| CARPENTER, MATTHEW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 21, 2017 |
| ENGELKEN, MACKENZIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 14, 2020 |
| GERST, TIMOTHY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2023 |
| GIBBS, KRISTY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Dec 2, 2022 |
| MORRIS, KYLE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 31, 2014 |
| RONEK MENARD, RACHEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 20, 2023 |
| SCHLICHT, VALARIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 3, 2019 |
| TIBBOTT, JESSIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 13, 2013 |
| GREVE, TERESA | CORPORATE DIRECTOR | Individual | N/A | Aug 19, 2024 |
| JEBENS, CAROL | CORPORATE DIRECTOR | Individual | N/A | Jul 25, 2022 |
| KRAMER, MILT | CORPORATE DIRECTOR | Individual | N/A | Sep 23, 2024 |
| MAHONEY, RANDY | CORPORATE DIRECTOR | Individual | N/A | Aug 21, 2023 |
| SWINTON, JOANN | CORPORATE DIRECTOR | Individual | N/A | Jul 25, 2022 |
| BESSEY, LINDA | CORPORATE OFFICER | Individual | N/A | Sep 23, 2024 |
| BUTTON, CHARLES | CORPORATE OFFICER | Individual | N/A | Sep 23, 2024 |
| HAMMELL, DIANE | CORPORATE OFFICER | Individual | N/A | Sep 23, 2024 |
| RAUCH, TERRY | CORPORATE OFFICER | Individual | N/A | Jun 1, 2021 |