• CMS rates this facility 2/5 stars (below average)
• Has 116 certified beds with an average of 66.8 residents per day (58% occupancy)
• Last health inspection found 11 deficiencies (inspected Dec 4, 2025)
• No fines on record
• Total nursing staff: 3.71 hours per resident per day
• Staff turnover rate: 63.3% (high)
Heritage Convalescent Center is a 2-star Medicare and Medicaid certified nursing home in Amarillo, Texas with 116 certified beds. It has been operating since 1983. The facility scored below average compared to Texas facilities.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Protect each resident from the wrongful use of the resident's belongings or money.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| DICK AND JOILUE STEBBINS SON'S TRUST | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 34% | Aug 4, 1996 |
| STEBBINS HERITAGE, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | N/A | Apr 8, 1999 |
| STEBBINS, RICHARD | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 65% | Oct 1, 1998 |
| STEBBINS HERITAGE, INC. | GENERAL PARTNERSHIP INTEREST | Organization | N/A | Apr 8, 1999 |
| DICK AND JOILUE STEBBINS SON'S TRUST | LIMITED PARTNERSHIP INTEREST | Organization | N/A | Aug 4, 1996 |
| STEBBINS, RICHARD | LIMITED PARTNERSHIP INTEREST | Individual | N/A | Oct 1, 1998 |
| STEBBINS HERITAGE, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 23, 2025 |
| BAILEY, JENNIFER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2018 |