• CMS rates this facility 2/5 stars (below average)
• Has 180 certified beds with an average of 154.6 residents per day (86% occupancy)
• Last health inspection found 14 deficiencies (inspected Mar 8, 2024)
• Has been fined a total of $107,650 across 1 fine(s)
• Total nursing staff: 3.07 hours per resident per day
• Staff turnover rate: 38.0%
• Part of the Heritage Hall chain (16 facilities)
Heritage Hall Tazewell is a 2-star Medicare and Medicaid certified nursing home in Tazewell, Virginia with 180 certified beds. It has been operating since 1984. The facility scored below average compared to Virginia facilities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Assure that each resident’s assessment is updated at least once every 3 months.
Ensure each resident receives an accurate assessment.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Post nurse staffing information every day.
Ensure that residents are free from significant medication errors.
Keep residents' personal and medical records private and confidential.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide timely, quality laboratory services/tests to meet the needs of residents.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| AMERICAN HEALTHCARE LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Nov 22, 2014 |
| DALTON, BRAD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2024 |
| EAST, THOMAS | CORPORATE DIRECTOR | Individual | N/A | Jan 22, 2018 |
| DALTON, ROBERT | CORPORATE OFFICER | Individual | N/A | Jan 22, 2018 |
| EAST, THOMAS | CORPORATE OFFICER | Individual | N/A | Jan 22, 2018 |
| GALLANT, CASSANDRA | CORPORATE OFFICER | Individual | N/A | Jul 11, 2024 |
This chain operates 16 facilities. View all →