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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeVirginiaHeritage Hall Tazewell

Heritage Hall Tazewell

282 Ben Bolt Avenue, Tazewell, VA 246512769882515
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
2/5
Beds
180
certified
1 fine(s) totaling $107,650

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 180 certified beds with an average of 154.6 residents per day (86% occupancy)

• Last health inspection found 14 deficiencies (inspected Mar 8, 2024)

• Has been fined a total of $107,650 across 1 fine(s)

• Total nursing staff: 3.07 hours per resident per day

• Staff turnover rate: 38.0%

• Part of the Heritage Hall chain (16 facilities)

Heritage Hall Tazewell is a 2-star Medicare and Medicaid certified nursing home in Tazewell, Virginia with 180 certified beds. It has been operating since 1984. The facility scored below average compared to Virginia facilities.

Beds
180
Avg Residents/Day
154.6
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Dec 1, 1984
Sprinklers
Yes
Council
Resident
County
Tazewell
Last Inspection
Mar 8, 2024
Deficiencies (Cycle 1)
14
Weighted Score
135.8
Infection Citations
0

Deficiency Citations (21)

F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 12, 2025Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jun 12, 2025Corrected: NoCycle: 1
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jun 12, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jun 12, 2025Corrected: NoCycle: 1
F0636Potential for Harm

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0638Potential for Harm

Assure that each resident’s assessment is updated at least once every 3 months.

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0655Potential for Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0583Potential for Harm

Keep residents' personal and medical records private and confidential.

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 8, 2024Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0770Potential for Harm

Provide timely, quality laboratory services/tests to meet the needs of residents.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 26, 2022Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 26, 2022Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Sep 12, 2019Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Sep 12, 2019Corrected: NoCycle: 3
Total Fines
$107,650
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineJun 12, 2025
$107,650

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.00 hrs
National avg: 2.35 hrs
LPN0.78 hrs
National avg: 0.86 hrs
RN0.29 hrs
National avg: 0.68 hrs
Total Nursing3.07 hrs
National avg: 3.89 hrs
Weekend Total2.80 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
38.0%
RN Turnover
60.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
AMERICAN HEALTHCARE LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ANov 22, 2014
DALTON, BRADOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 11, 2024
EAST, THOMASCORPORATE DIRECTORIndividualN/AJan 22, 2018
DALTON, ROBERTCORPORATE OFFICERIndividualN/AJan 22, 2018
EAST, THOMASCORPORATE OFFICERIndividualN/AJan 22, 2018
GALLANT, CASSANDRACORPORATE OFFICERIndividualN/AJul 11, 2024

Frequently Asked Questions

What is the CMS rating for Heritage Hall Tazewell?▾
Heritage Hall Tazewell has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated below average.
Has Heritage Hall Tazewell had any health inspection violations?▾
Heritage Hall Tazewell had 14 deficiency citations in its most recent health inspection (Mar 8, 2024). The facility has been fined a total of $107,650 across 1 fine(s).
What are the staffing levels at Heritage Hall Tazewell?▾
Heritage Hall Tazewell provides 3.07 total nursing staff hours per resident per day, including 0.29 RN hours, 0.78 LPN hours, and 2.00 nurse aide hours. The total staff turnover rate is 38.0%.
How many beds does Heritage Hall Tazewell have?▾
Heritage Hall Tazewell has 180 certified beds with an average of 154.6 residents per day, resulting in approximately 86% occupancy. The facility is For profit - Limited Liability company owned and is part of the Heritage Hall chain.

Part of Heritage Hall

This chain operates 16 facilities. View all →