• CMS rates this facility 2/5 stars (below average)
• Has 95 certified beds with an average of 48.8 residents per day (51% occupancy)
• Last health inspection found 15 deficiencies (inspected Apr 23, 2025)
• Has been fined a total of $94,538 across 3 fine(s)
• Total nursing staff: 2.98 hours per resident per day
• Staff turnover rate: 71.7% (high)
• Part of the Stonegate Senior Living chain (25 facilities)
Heritage Plaza Nursing Center is a 2-star Medicare and Medicaid certified nursing home in Texarkana, Texas with 95 certified beds. It has been operating since 1995. The facility scored below average compared to Texas facilities.
Provide enough food/fluids to maintain a resident's health.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Reasonably accommodate the needs and preferences of each resident.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide activities to meet all resident's needs.
Ensure the activities program is directed by a qualified professional.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide care or services that was trauma informed and/or culturally competent.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure each resident receives an accurate assessment.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide activities to meet all resident's needs.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe, appropriate pain management for a resident who requires such services.
+ 13 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| FANNIN COUNTY HOSPITAL AUTHORITY | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Mar 31, 2017 |
| PF HERITAGE SNF OPS, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Sep 23, 2021 |
| HOLT, ERIN | CORPORATE DIRECTOR | Individual | N/A | Feb 25, 2020 |
| KEETON, WENDY | CORPORATE DIRECTOR | Individual | N/A | Oct 29, 2012 |
| MCBEAN, PATRICIA | CORPORATE DIRECTOR | Individual | N/A | Aug 30, 2021 |
| OWENS, ANGELA | CORPORATE DIRECTOR | Individual | N/A | Jun 22, 2016 |
| SANDERSON, CLARK | CORPORATE DIRECTOR | Individual | N/A | Mar 31, 2017 |
| TROMPLER, KELLY | CORPORATE DIRECTOR | Individual | N/A | Feb 22, 2022 |
| KISSLING, MONICA | CORPORATE OFFICER | Individual | N/A | Jun 27, 2017 |
| SANDERSON, CLARK | CORPORATE OFFICER | Individual | N/A | Mar 31, 2017 |
| BEALL, TIMOTHY | W-2 MANAGING EMPLOYEE | Individual | N/A | Oct 14, 2022 |
This chain operates 25 facilities. View all →