• CMS rates this facility 5/5 stars (above average)
• Has 82 certified beds with an average of 78.9 residents per day (96% occupancy)
• Last health inspection found 5 deficiencies (inspected Dec 15, 2025)
• No fines on record
• Total nursing staff: 4.07 hours per resident per day
Knollwood Nursing Center is a 5-star Medicare and Medicaid certified nursing home in Worcester, Massachusetts with 82 certified beds. It has been operating since 1970. The facility scored above average compared to Massachusetts facilities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Ensure each resident receives an accurate assessment.
Ensure services provided by the nursing facility meet professional standards of quality.
Assist a resident in gaining access to vision and hearing services.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that residents are free from significant medication errors.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| DUDLEY, ELAINE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 1, 2011 |
| MARTEL, PATRICIA | CORPORATE DIRECTOR | Individual | N/A | Oct 1, 2016 |
| BOWLER, PAUL | CORPORATE OFFICER | Individual | N/A | Oct 1, 2016 |