• CMS rates this facility 4/5 stars (above average)
• Has 42 certified beds with an average of 37.1 residents per day (88% occupancy)
• Last health inspection found 6 deficiencies (inspected Mar 21, 2025)
• Has been fined a total of $113,505 across 1 fine(s)
• Total nursing staff: 4.39 hours per resident per day
• Staff turnover rate: 63.8% (high)
Mckay Healthcare & Rehab Ctr is a 4-star Medicare and Medicaid certified nursing home in Soap Lake, Washington with 42 certified beds. It has been operating since 1991. The facility scored above average compared to Washington facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide care or services that was trauma informed and/or culturally competent.
Ensure that residents are free from significant medication errors.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Assess the resident when there is a significant change in condition
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Provide or obtain dental services for each resident.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
+ 10 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PUBLIC HOSPITAL DISTRICT 4 OF GRANT COUNTY | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 12, 2022 |
| CARLSON, BARBARA | CORPORATE DIRECTOR | Individual | N/A | Jan 21, 2020 |
| DILLENBURG, JEAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2014 |
| RANG, CINDI | CORPORATE DIRECTOR | Individual | N/A | Dec 15, 2021 |
| SPENCER, JUDY | CORPORATE DIRECTOR | Individual | N/A | Jan 21, 2020 |
| WELLEIN, STEPHEN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2014 |
| GAERTNER, ERICA | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 20, 2020 |
| PALMER, THERESA | W-2 MANAGING EMPLOYEE | Individual | N/A | Feb 4, 2019 |