• CMS rates this facility 5/5 stars (above average)
• Has 84 certified beds with an average of 82.9 residents per day (99% occupancy)
• Last health inspection found 3 deficiencies (inspected Jul 24, 2025)
• No fines on record
• Total nursing staff: 4.61 hours per resident per day
• Staff turnover rate: 46.1%
Mercy Hospital Skilled Nursing Facility is a 5-star Medicare and Medicaid certified nursing home in Lackawanna, New York with 84 certified beds. It has been operating since 1970. The facility scored above average compared to New York facilities.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Ensure services provided by the nursing facility meet professional standards of quality.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| EDWARDS, RUSSELL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| GLEASON, THOMAS | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| O CONNOR, PATRICIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 1, 2023 |
| OSBORNE, CLAYTON | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2008 |
| SNYDER, BRIAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 15, 2015 |
| O CONNOR, PATRICIA | CORPORATE DIRECTOR | Individual | N/A | Jun 15, 2015 |
| OSBORNE, CLAYTON | CORPORATE DIRECTOR | Individual | N/A | May 1, 2008 |
| SETTE-CAMARA, LEONARDO | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2020 |
| AGNELLO, ALEXIS | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| EDWARDS, RUSSELL | CORPORATE OFFICER | Individual | N/A | Jul 1, 2020 |
| GARVEY, JAMES | CORPORATE OFFICER | Individual | N/A | Aug 1, 2020 |
| GLEASON, THOMAS | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| MACHOLZ, DAVID | CORPORATE OFFICER | Individual | N/A | Jun 19, 2014 |
| MARKIEWICZ, JOYCE | CORPORATE OFFICER | Individual | N/A | Sep 1, 2023 |
| ZAPFEL, ROBERT | CORPORATE OFFICER | Individual | N/A | Jun 19, 2014 |