• CMS rates this facility 3/5 stars (average)
• Has 120 certified beds with an average of 113 residents per day (94% occupancy)
• Last health inspection found 6 deficiencies (inspected Aug 28, 2025)
• No fines on record
• Total nursing staff: 3.73 hours per resident per day
• Staff turnover rate: 51.3% (high)
• Part of the Sovereign Healthcare Holdings chain (43 facilities)
Metro West Nursing and Rehab Center is a 3-star Medicare and Medicaid certified nursing home in Orlando, Florida with 120 certified beds. It has been operating since 1994. The facility scored at average compared to Florida facilities.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide routine and 24-hour emergency dental care for each resident.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure each resident receives an accurate assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide enough food/fluids to maintain a resident's health.
Ensure medication error rates are not 5 percent or greater.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| SOUTHERN HEALTHCARE MANAGEMENT LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | May 19, 2009 |
| BRITTON, MARK | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 19, 2023 |
| CRONQUIST, ROYCE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 1, 2018 |
| MANGINE, JOHN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| MELTON, DONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 15, 2009 |
| NOTERMANN, WILLIAM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| STOUTJESDIJK, WENDY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 20, 2025 |
| BERKADIA COMMERCIAL MORTGAGE LLC | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Sep 15, 2014 |
| FL METRO WEST HOLDINGS, LLC | 5% OR GREATER SECURITY INTEREST | Organization | N/A | May 19, 2009 |
| HEALTH SERVICES PROPERTIES LLC | 5% OR GREATER SECURITY INTEREST | Organization | N/A | May 19, 2009 |
This chain operates 43 facilities. View all →