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HomeMassachusettsMount Carmel Care Center

Mount Carmel Care Center

320 Pittsfield Road, Lenox, MA 012404136372660WebsiteGoogle Maps
4.4on Google(22 reviews)
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
3/5
Quality
2/5
Beds
69
certified
1 fine(s) totaling $46,410

How Mount Carmel Care Center Compares in Massachusetts

Facility results compared with averages for CMS-certified nursing homes in Massachusetts. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
3/5
MA average
3.0/5
Close to state average
Health inspection rating
3/5
MA average
3.0/5
Close to state average
Staffing rating
3/5
MA average
3.1/5
Close to state average
Nursing hours per resident
4.10 hrs/day
MA average
3.87 hrs/day
Above state average
RN hours per resident
0.68 hrs/day
MA average
0.65 hrs/day
Close to state average
Staff turnover
73.3%
MA average
38.2%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Staff turnover is 73.3%, higher than the Massachusetts average of 38.2%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
13
deficiency citations
Inspected Apr 10, 2024
Most recent cycle
6
deficiency citations
Inspected Apr 23, 2025
The most recent cycle recorded 7 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$14,296/mo
Massachusetts median
Private Room
$15,189/mo
Massachusetts median
Berkshire County 65+
30,991
24.1% of county
County Population
128,763
Berkshire County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Mount Carmel Care Center is a 3-star Medicare and Medicaid certified nursing home in Lenox, Massachusetts with 69 certified beds. It has been operating since 1993. Its overall CMS rating is 3 out of 5.

Beds
69
Avg Residents/Day
63.1
Ownership
Non profit - Church related
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 3, 1993
Sprinklers
Yes
Council
Resident
County
Berkshire
Last Inspection
Apr 23, 2025
Deficiencies (Cycle 1)
6
Weighted Score
41.0
Infection Citations
0

Deficiency Citations (22)

F0553Potential for Harm

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Survey: Apr 23, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Apr 23, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 23, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Apr 23, 2025Corrected: NoCycle: 1
F0712Potential for Harm

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Survey: Apr 23, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 23, 2025Corrected: NoCycle: 1
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0699Potential for Harm

Provide care or services that was trauma informed and/or culturally competent.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Apr 10, 2024Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Jan 23, 2023Corrected: NoCycle: 3
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Jan 23, 2023Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 23, 2023Corrected: NoCycle: 3
Total Fines
$46,410
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineApr 10, 2024
$46,410

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.10 hrs
National avg: 2.32 hrs
LPN1.33 hrs
National avg: 0.86 hrs
RN0.68 hrs
National avg: 0.69 hrs
Total Nursing4.10 hrs
National avg: 3.86 hrs
Weekend Total3.85 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
73.3%
RN Turnover
68.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Church related
Recent Change
No

Owners & Managers (13)

NameRoleTypeOwnership %Since
THE CARMELITE SYSTEM INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 29, 2013
CARMELITE SISTERS FOR THE AGED AND INFIRM, INC.5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization100%Mar 29, 2013
KIRBY, CRAIGCONTRACTED MANAGING EMPLOYEEIndividualN/AJun 1, 2024
OUIMETTE, JODIW-2 MANAGING EMPLOYEEIndividualN/AMay 1, 2023
HALEY, MARGARETCORPORATE DIRECTORIndividualN/AFeb 6, 2014
HEERY, MARYCORPORATE DIRECTORIndividualN/AFeb 6, 2014
KASPER, ROSECORPORATE DIRECTORIndividualN/ASep 16, 2014
KEARNS, JOHNCORPORATE DIRECTORIndividualN/AAug 7, 2014
RANDALL, DIANECORPORATE DIRECTORIndividualN/AMar 29, 2013
RAWDON, PATRICIACORPORATE DIRECTORIndividualN/AMar 29, 2013
KASPER, ROSECORPORATE OFFICERIndividualN/ASep 16, 2014
RANDALL, DIANECORPORATE OFFICERIndividualN/AMar 29, 2013
THE CARMELITE SYSTEM INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AMar 29, 2013

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Mount Carmel Care Center and nearby alternatives.

All Massachusetts facilities
Mount Carmel Care Center
Lenox, MACurrent facility
CMS
3/5
Health
3/5
Staffing
3/5
Recorded fines: $46,410
Kimball Farms Nursing Care Center
Lenox, MA2.7 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Berkshire Place
Pittsfield, MA3.2 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: $8,648
Springside Rehabilitation and Skilled Care Center
Pittsfield, MA3.2 mi
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Hillcrest Commons Nursing & Rehabilitation Center
Pittsfield, MA4.3 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $11,629
Lee Healthcare
Lee, MA4.9 mi
CMS
1/5
Health
2/5
Staffing
2/5
Recorded fines: None
Mt Greylock Extended Care Facility
Pittsfield, MA5.2 mi
CMS
5/5
Health
5/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Mount Carmel Care Center
Lenox, MA · Current facility
—3/53/53/5$46,410
Kimball Farms Nursing Care Center
Lenox, MA
2.7 mi4/54/54/5None recorded
Berkshire Place
Pittsfield, MA
3.2 mi4/54/54/5$8,648
Springside Rehabilitation and Skilled Care Center
Pittsfield, MA
3.2 mi4/54/52/5None recorded
Hillcrest Commons Nursing & Rehabilitation Center
Pittsfield, MA
4.3 mi1/51/53/5$11,629
Lee Healthcare
Lee, MA
4.9 mi1/52/52/5None recorded
Mt Greylock Extended Care Facility
Pittsfield, MA
5.2 mi5/55/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Mount Carmel Care Center?▾
Mount Carmel Care Center has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 2/5. This facility is rated average.
How much does Mount Carmel Care Center cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Massachusetts is $14,296/month for a semi-private room and $15,189/month for a private room (Genworth/CareScout 2024). Mount Carmel Care Center participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Mount Carmel Care Center had any health inspection violations?▾
Mount Carmel Care Center had 6 deficiency citations in its most recent health inspection (Apr 23, 2025). The current CMS dataset records 1 fine(s) totaling $46,410.
What are the staffing levels at Mount Carmel Care Center?▾
Mount Carmel Care Center provides 4.10 total nursing staff hours per resident per day, including 0.68 RN hours, 1.33 LPN hours, and 2.10 nurse aide hours. The total staff turnover rate is 73.3%.
How many beds does Mount Carmel Care Center have?▾
Mount Carmel Care Center has 69 certified beds with an average of 63.1 residents per day, resulting in approximately 91% occupancy. The facility is Non profit - Church related owned and is part of the Carmelite Sisters for the Aged and Infirmed chain.
Are there other nursing homes near Mount Carmel Care Center?▾
Yes. This page lists 6 nearby nursing homes in Massachusetts, including 1 in Lenox. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Mount Carmel Care Center?▾
On Google Maps, Mount Carmel Care Center has a rating of 4.4 out of 5 based on 22 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 3/5.

Part of Carmelite Sisters for the Aged and Infirmed

This chain operates 3 facilities. View all →