• CMS rates this facility 5/5 stars (above average)
• Has 99 certified beds with an average of 72.6 residents per day (73% occupancy)
• Last health inspection found 5 deficiencies (inspected Aug 7, 2025)
• No fines on record
• Total nursing staff: 3.52 hours per resident per day
• Staff turnover rate: 64.0% (high)
• Part of the Southwest Ltc chain (13 facilities)
Reunion Plaza Healthcare & Rehabilitation is a 5-star Medicare and Medicaid certified nursing home in Tyler, Texas with 99 certified beds. It has been operating since 2001. The facility scored above average compared to Texas facilities.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| STEPHENS MEMORIAL HOSPITAL DISTRICT | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Apr 1, 2022 |
| SOUTHWEST LTC REUNION PLAZA LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Apr 1, 2022 |
| PAYNE, RONALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2022 |
| ROLAND, BRIAN | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2022 |
| PAYNE, RONALD | W-2 MANAGING EMPLOYEE | Individual | N/A | Apr 1, 2022 |
This chain operates 13 facilities. View all →