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HomeNew MexicoThe Neighborhood in Rio Rancho

The Neighborhood in Rio Rancho

900 Loma Colorado Blvd NE, Rio Rancho, NM 871245059942296WebsiteGoogle Maps
4.2on Google(89 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
4/5
Quality
3/5
Beds
72
certified
This facility has been flagged for abuse.
1 fine(s) totaling $12,735

How The Neighborhood in Rio Rancho Compares in New Mexico

Facility results compared with averages for CMS-certified nursing homes in New Mexico. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
NM average
2.9/5
Below state average
Health inspection rating
2/5
NM average
2.7/5
Below state average
Staffing rating
4/5
NM average
2.8/5
Above state average
Nursing hours per resident
4.83 hrs/day
NM average
3.53 hrs/day
Above state average
RN hours per resident
1.03 hrs/day
NM average
0.63 hrs/day
Above state average
Staff turnover
82.3%
NM average
53.3%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the New Mexico average of 2.9/5.
Its 2/5 health inspection rating is below the New Mexico average of 2.7/5.
Reported nursing time is 4.83 hours per resident per day, above the state average of 3.53.
Reported RN time is 1.03 hours per resident per day, above the state average of 0.63.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
19
deficiency citations
Inspected May 23, 2024
Most recent cycle
11
deficiency citations
Inspected Nov 17, 2025
The most recent cycle recorded 8 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,517/mo
New Mexico median
Private Room
$9,733/mo
New Mexico median
Sandoval County 65+
28,150
18.8% of county
County Population
149,460
Sandoval County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

The Neighborhood in Rio Rancho is a 2-star Medicare and Medicaid certified nursing home in Rio Rancho, New Mexico with 72 certified beds. It has been operating since 2016. Its overall CMS rating is 2 out of 5.

Beds
72
Avg Residents/Day
38.2
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 10, 2016
Sprinklers
Yes
Council
Resident
County
Sandoval
Last Inspection
Nov 17, 2025
Deficiencies (Cycle 1)
11
Weighted Score
97.0
Infection Citations
0

Deficiency Citations (38)

F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Mar 13, 2026Corrected: NoCycle: 1
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Mar 20, 2025Corrected: NoCycle: 2
F0571Potential for Harm

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

Survey: Mar 20, 2025Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Mar 20, 2025Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 20, 2025Corrected: NoCycle: 2
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Mar 20, 2025Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 20, 2025Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 3, 2025Corrected: NoCycle: 2
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Jan 3, 2025Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 23, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 23, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 23, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 23, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: May 23, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 23, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Apr 1, 2024Corrected: NoCycle: 3
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Apr 1, 2024Corrected: NoCycle: 3
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Apr 1, 2024Corrected: NoCycle: 3
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Apr 1, 2024Corrected: NoCycle: 3

+ 8 more deficiencies

Total Fines
$12,735
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineNov 17, 2025
$12,735

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide3.24 hrs
National avg: 2.32 hrs
LPN0.56 hrs
National avg: 0.86 hrs
RN1.03 hrs
National avg: 0.69 hrs
Total Nursing4.83 hrs
National avg: 3.86 hrs
Weekend Total4.38 hrs
National avg: 0.00 hrs
Physical Therapist0.11 hrs
National avg: 0.07 hrs
Total Turnover
82.3%
RN Turnover
87.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (5)

NameRoleTypeOwnership %Since
MARTINEZ, JENNIFERW-2 MANAGING EMPLOYEEIndividualN/AOct 27, 2022
BROECKER, LAURACORPORATE DIRECTORIndividualN/AMar 16, 2020
TRIGG, MARIECORPORATE DIRECTORIndividualN/AJul 21, 2022
JULIAN, ANGELESCORPORATE OFFICERIndividualN/AMar 2, 2020
HAVERLAND CARTER LIFESTYLE GROUP OPERATING,LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJul 16, 2015

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for The Neighborhood in Rio Rancho and nearby alternatives.

All New Mexico facilities
The Neighborhood in Rio Rancho
Rio Rancho, NMCurrent facilityAbuse flag
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: $12,735
Rio Rancho Center
Rio Rancho, NM2.1 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: None
The Suites Rio Vista
Rio Rancho, NM4.3 miAbuse flag
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $17,215
Skies Healthcare & Rehabilitation Center
Albuquerque, NM4.6 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $30,409
Fiesta Park Wellness & Rehabilitation
Albuquerque, NM6.8 miAbuse flag
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $35,534
The Rehabilitation Center of Albuquerque
Albuquerque, NM8.9 mi
CMS
2/5
Health
1/5
Staffing
2/5
Recorded fines: $40,999
Las Palomas Center
Albuquerque, NM8.9 miAbuse flag
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $374,766
FacilityDistanceCMSHealthStaffingRecorded fines
The Neighborhood in Rio Rancho
Rio Rancho, NM · Current facility
—2/52/54/5$12,735
Rio Rancho Center
Rio Rancho, NM
2.1 mi1/52/51/5None recorded
The Suites Rio Vista
Rio Rancho, NM
4.3 mi2/52/53/5$17,215
Skies Healthcare & Rehabilitation Center
Albuquerque, NM
4.6 mi1/51/51/5$30,409
Fiesta Park Wellness & Rehabilitation
Albuquerque, NM
6.8 mi2/52/53/5$35,534
The Rehabilitation Center of Albuquerque
Albuquerque, NM
8.9 mi2/51/52/5$40,999
Las Palomas Center
Albuquerque, NM
8.9 mi1/51/53/5$374,766

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for The Neighborhood in Rio Rancho?▾
The Neighborhood in Rio Rancho has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 3/5. This facility is rated below average.
How much does The Neighborhood in Rio Rancho cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in New Mexico is $8,517/month for a semi-private room and $9,733/month for a private room (Genworth/CareScout 2024). The Neighborhood in Rio Rancho participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has The Neighborhood in Rio Rancho had any health inspection violations?▾
The Neighborhood in Rio Rancho had 11 deficiency citations in its most recent health inspection (Nov 17, 2025). The current CMS dataset records 1 fine(s) totaling $12,735.
What are the staffing levels at The Neighborhood in Rio Rancho?▾
The Neighborhood in Rio Rancho provides 4.83 total nursing staff hours per resident per day, including 1.03 RN hours, 0.56 LPN hours, and 3.24 nurse aide hours. The total staff turnover rate is 82.3%.
How many beds does The Neighborhood in Rio Rancho have?▾
The Neighborhood in Rio Rancho has 72 certified beds with an average of 38.2 residents per day, resulting in approximately 53% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near The Neighborhood in Rio Rancho?▾
Yes. This page lists 6 nearby nursing homes in New Mexico, including 2 in Rio Rancho. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about The Neighborhood in Rio Rancho?▾
On Google Maps, The Neighborhood in Rio Rancho has a rating of 4.2 out of 5 based on 89 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.