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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeNew MexicoThe Neighborhood In Rio Rancho

The Neighborhood In Rio Rancho

900 Loma Colorado Blvd NE, Rio Rancho, NM 871245059942296
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
4/5
Quality
4/5
Beds
72
certified
This facility has been flagged for abuse.

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 72 certified beds with an average of 38.9 residents per day (54% occupancy)

• Last health inspection found 16 deficiencies (inspected Nov 17, 2025)

• No fines on record

• Total nursing staff: 6.08 hours per resident per day

• Staff turnover rate: 83.9% (high)

The Neighborhood In Rio Rancho is a 2-star Medicare and Medicaid certified nursing home in Rio Rancho, New Mexico with 72 certified beds. It has been operating since 2016. The facility scored below average compared to New Mexico facilities.

Beds
72
Avg Residents/Day
38.9
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Aug 10, 2016
Sprinklers
Yes
Council
Resident
County
Sandoval
Last Inspection
Nov 17, 2025
Deficiencies (Cycle 1)
16
Weighted Score
124.0
Infection Citations
0

Deficiency Citations (39)

F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0600Actual Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 19, 2025Corrected: NoCycle: 1
F0571Potential for Harm

Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

Survey: Mar 20, 2025Corrected: NoCycle: 1
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Mar 20, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Mar 20, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Mar 20, 2025Corrected: NoCycle: 1
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Mar 20, 2025Corrected: NoCycle: 1
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Mar 20, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0791Potential for Harm

Provide or obtain dental services for each resident.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Nov 17, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jan 3, 2025Corrected: NoCycle: 2
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Jan 3, 2025Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Apr 1, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Apr 1, 2024Corrected: NoCycle: 2
F0740Potential for Harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Survey: Apr 1, 2024Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Apr 1, 2024Corrected: NoCycle: 2
F0921Potential for Harm

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey: Apr 1, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: May 23, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: May 23, 2024Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 23, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: May 23, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 23, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 23, 2024Corrected: NoCycle: 2

+ 9 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide4.20 hrs
National avg: 2.35 hrs
LPN0.72 hrs
National avg: 0.86 hrs
RN1.16 hrs
National avg: 0.68 hrs
Total Nursing6.08 hrs
National avg: 3.89 hrs
Weekend Total5.61 hrs
National avg: 0.00 hrs
Physical Therapist0.10 hrs
National avg: 0.07 hrs
Total Turnover
83.9%
RN Turnover
81.8%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (5)

NameRoleTypeOwnership %Since
HAVERLAND CARTER LIFESTYLE GROUP OPERATING,LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/AJul 16, 2015
BROECKER, LAURACORPORATE DIRECTORIndividualN/AMar 16, 2020
TRIGG, MARIECORPORATE DIRECTORIndividualN/AJul 21, 2022
JULIAN, ANGELESCORPORATE OFFICERIndividualN/AMar 2, 2020
MARTINEZ, JENNIFERW-2 MANAGING EMPLOYEEIndividualN/AOct 27, 2022

Nearby Nursing Homes

All New Mexico facilities

Rio Rancho Center

Rio Rancho, NM · 120 beds

For profit
Health
Staffing
Quality
2.1 mi

The Suites Rio Vista

Rio Rancho, NM · 136 beds

For profit$93,914 in fines
Health
Staffing
Quality
4.3 mi

Frequently Asked Questions

What is the CMS rating for The Neighborhood In Rio Rancho?▾
The Neighborhood In Rio Rancho has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated below average.
Has The Neighborhood In Rio Rancho had any health inspection violations?▾
The Neighborhood In Rio Rancho had 16 deficiency citations in its most recent health inspection (Nov 17, 2025). The facility has no fines on record.
What are the staffing levels at The Neighborhood In Rio Rancho?▾
The Neighborhood In Rio Rancho provides 6.08 total nursing staff hours per resident per day, including 1.16 RN hours, 0.72 LPN hours, and 4.20 nurse aide hours. The total staff turnover rate is 83.9%.
How many beds does The Neighborhood In Rio Rancho have?▾
The Neighborhood In Rio Rancho has 72 certified beds with an average of 38.9 residents per day, resulting in approximately 54% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near The Neighborhood In Rio Rancho?▾
Yes, there are 2 other nursing homes in Rio Rancho, New Mexico with an average rating of 1.7/5. You can compare all facilities on the Rio Rancho nursing homes page.