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HomeArizonaThe Rehabilitation Center at the Palazzo

The Rehabilitation Center at the Palazzo

6250 North 19th Avenue, Phoenix, AZ 850156024336300WebsiteGoogle Maps
4.7on Google(15 reviews)
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
3/5
Staffing
4/5
Quality
5/5
Beds
60
certified

How The Rehabilitation Center at the Palazzo Compares in Arizona

Facility results compared with averages for CMS-certified nursing homes in Arizona. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
AZ average
3.4/5
Above state average
Health inspection rating
3/5
AZ average
2.8/5
Close to state average
Staffing rating
4/5
AZ average
2.9/5
Above state average
Nursing hours per resident
4.33 hrs/day
AZ average
3.97 hrs/day
Above state average
RN hours per resident
0.58 hrs/day
AZ average
0.70 hrs/day
Below state average
Staff turnover
51.6%
AZ average
45.1%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Arizona average of 3.4/5.
Reported nursing time is 4.33 hours per resident per day, above the state average of 3.97.
Reported RN time is 0.58 hours per resident per day, below the state average of 0.70.
Staff turnover is 51.6%, higher than the Arizona average of 45.1%.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
10
deficiency citations
Inspected Sep 8, 2023
Most recent cycle
6
deficiency citations
Inspected Jun 27, 2025
The most recent cycle recorded 4 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$7,908/mo
Arizona median
Private Room
$9,506/mo
Arizona median
Maricopa County 65+
692,770
15.6% of county
County Population
4,430,871
Maricopa County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

The Rehabilitation Center at the Palazzo is a 4-star Medicare and Medicaid certified nursing home in Phoenix, Arizona with 60 certified beds. It has been operating since 1985. Its overall CMS rating is 4 out of 5.

Beds
60
Avg Residents/Day
52.9
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Sep 19, 1985
Sprinklers
Yes
Council
Resident
County
Maricopa
Last Inspection
Jun 27, 2025
Deficiencies (Cycle 1)
6
Weighted Score
37.0
Infection Citations
0

Deficiency Citations (29)

F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Mar 25, 2026Corrected: NoCycle: 1
F0730Potential for Harm

Observe each nurse aide's job performance and give regular training.

Survey: Jun 27, 2025Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jun 27, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Jun 27, 2025Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Jun 27, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jun 27, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jun 27, 2025Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jun 27, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jun 27, 2025Corrected: NoCycle: 2
F0760Potential for Harm

Ensure that residents are free from significant medication errors.

Survey: Sep 8, 2023Corrected: NoCycle: 2
F0622Potential for Harm

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Survey: Sep 8, 2023Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Sep 8, 2023Corrected: NoCycle: 2
F0697Potential for Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Sep 8, 2023Corrected: NoCycle: 2
F0742Potential for Harm

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Survey: Sep 8, 2023Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Sep 8, 2023Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 8, 2023Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0773Potential for Harm

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0867Potential for Harm

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0943Potential for Harm

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 28, 2022Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Jul 28, 2022Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.49 hrs
National avg: 2.32 hrs
LPN1.25 hrs
National avg: 0.86 hrs
RN0.58 hrs
National avg: 0.69 hrs
Total Nursing4.33 hrs
National avg: 3.86 hrs
Weekend Total3.77 hrs
National avg: 0.00 hrs
Physical Therapist0.14 hrs
National avg: 0.07 hrs
Total Turnover
51.6%
RN Turnover
20.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (17)

NameRoleTypeOwnership %Since
BRADSHAW, PETERINDIRECT OWNERSHIP INTERESTIndividualN/ASep 13, 2024
CASE, RYANINDIRECT OWNERSHIP INTERESTIndividualN/AMay 8, 2024
ELSNER, ERICINDIRECT OWNERSHIP INTERESTIndividualN/ASep 13, 2024
KIRKWOOD, JAREDINDIRECT OWNERSHIP INTERESTIndividualN/ASep 13, 2024
ORGILL, CRAIGINDIRECT OWNERSHIP INTERESTIndividualN/ASep 13, 2024
PAXMAN, MARCUSINDIRECT OWNERSHIP INTERESTIndividualN/ASep 13, 2024
CASLMON, TIMOTHYOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 13, 2024
THOMPSON, STEPHENOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 13, 2024
BRADSHAW, JEFFREYINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AAug 26, 2025
THOMPSON, STEPHENINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFIndividualN/AAug 12, 2025
ASPEN HEALTHCARE SERVICES LLCADP OF THE SNFOrganizationN/ASep 13, 2024
ASPEN SKILLED HEALTHCARE INCADP OF THE SNFOrganizationN/AMay 8, 2024
JACARANDA HEALTHCARE GROUP LLCADP OF THE SNFOrganizationN/ASep 13, 2024
BRADSHAW, JEFFREYADP OF THE SNFIndividualN/AJun 16, 2023
BRADY, VERNADP OF THE SNFIndividualN/ASep 13, 2024
CASE, RYANADP OF THE SNFIndividualN/ASep 13, 2024
CASLMON, TIMOTHYADP OF THE SNFIndividualN/AAug 12, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for The Rehabilitation Center at the Palazzo and nearby alternatives.

All Arizona facilities
The Rehabilitation Center at the Palazzo
Phoenix, AZCurrent facility
CMS
4/5
Health
3/5
Staffing
4/5
Recorded fines: None
Beatitudes Campus
Phoenix, AZ3,696 ft
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: None
Maryland Gardens Post Acute
Phoenix, AZ1.7 miAbuse flag
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: None
Haven of Phoenix
Phoenix, AZ2.2 miAbuse flag
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: $8,278
The Terraces of Phoenix
Phoenix, AZ3.1 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
North Mountain Medical and Rehabilitation Center
Phoenix, AZ3.3 mi
CMS
5/5
Health
5/5
Staffing
2/5
Recorded fines: None
Camelback Post Acute Care and Rehabilitation
Phoenix, AZ3.3 mi
CMS
3/5
Health
2/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
The Rehabilitation Center at the Palazzo
Phoenix, AZ · Current facility
—4/53/54/5None recorded
Beatitudes Campus
Phoenix, AZ
3,696 ft3/52/53/5None recorded
Maryland Gardens Post Acute
Phoenix, AZ
1.7 mi3/52/53/5None recorded
Haven of Phoenix
Phoenix, AZ
2.2 mi3/52/53/5$8,278
The Terraces of Phoenix
Phoenix, AZ
3.1 mi5/54/55/5None recorded
North Mountain Medical and Rehabilitation Center
Phoenix, AZ
3.3 mi5/55/52/5None recorded
Camelback Post Acute Care and Rehabilitation
Phoenix, AZ
3.3 mi3/52/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for The Rehabilitation Center at the Palazzo?▾
The Rehabilitation Center at the Palazzo has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 4/5, and quality measures rating of 5/5. This facility is rated above average.
How much does The Rehabilitation Center at the Palazzo cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Arizona is $7,908/month for a semi-private room and $9,506/month for a private room (Genworth/CareScout 2024). The Rehabilitation Center at the Palazzo participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has The Rehabilitation Center at the Palazzo had any health inspection violations?▾
The Rehabilitation Center at the Palazzo had 6 deficiency citations in its most recent health inspection (Jun 27, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at The Rehabilitation Center at the Palazzo?▾
The Rehabilitation Center at the Palazzo provides 4.33 total nursing staff hours per resident per day, including 0.58 RN hours, 1.25 LPN hours, and 2.49 nurse aide hours. The total staff turnover rate is 51.6%.
How many beds does The Rehabilitation Center at the Palazzo have?▾
The Rehabilitation Center at the Palazzo has 60 certified beds with an average of 52.9 residents per day, resulting in approximately 88% occupancy. The facility is For profit - Limited Liability company owned and is part of the Aspen Skilled Healthcare chain.
Are there other nursing homes near The Rehabilitation Center at the Palazzo?▾
Yes. This page lists 6 nearby nursing homes in Arizona, including 6 in Phoenix. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about The Rehabilitation Center at the Palazzo?▾
On Google Maps, The Rehabilitation Center at the Palazzo has a rating of 4.7 out of 5 based on 15 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 4/5.

Part of Aspen Skilled Healthcare

This chain operates 35 facilities. View all →