CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Arizona. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
The Rehabilitation Center at the Palazzo is a 4-star Medicare and Medicaid certified nursing home in Phoenix, Arizona with 60 certified beds. It has been operating since 1985. Its overall CMS rating is 4 out of 5.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide safe, appropriate pain management for a resident who requires such services.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BRADSHAW, PETER | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 13, 2024 |
| CASE, RYAN | INDIRECT OWNERSHIP INTEREST | Individual | N/A | May 8, 2024 |
| ELSNER, ERIC | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 13, 2024 |
| KIRKWOOD, JARED | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 13, 2024 |
| ORGILL, CRAIG | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 13, 2024 |
| PAXMAN, MARCUS | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Sep 13, 2024 |
| CASLMON, TIMOTHY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 13, 2024 |
| THOMPSON, STEPHEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Sep 13, 2024 |
| BRADSHAW, JEFFREY | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | Individual | N/A | Aug 26, 2025 |
| THOMPSON, STEPHEN | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | Individual | N/A | Aug 12, 2025 |
| ASPEN HEALTHCARE SERVICES LLC | ADP OF THE SNF | Organization | N/A | Sep 13, 2024 |
| ASPEN SKILLED HEALTHCARE INC | ADP OF THE SNF | Organization | N/A | May 8, 2024 |
| JACARANDA HEALTHCARE GROUP LLC | ADP OF THE SNF | Organization | N/A | Sep 13, 2024 |
| BRADSHAW, JEFFREY | ADP OF THE SNF | Individual | N/A | Jun 16, 2023 |
| BRADY, VERN | ADP OF THE SNF | Individual | N/A | Sep 13, 2024 |
| CASE, RYAN | ADP OF THE SNF | Individual | N/A | Sep 13, 2024 |
| CASLMON, TIMOTHY | ADP OF THE SNF | Individual | N/A | Aug 12, 2025 |
Compare CMS ratings and recorded fines for The Rehabilitation Center at the Palazzo and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 35 facilities. View all →