• CMS rates this facility 2/5 stars (below average)
• Has 168 certified beds with an average of 116.2 residents per day (69% occupancy)
• Last health inspection found 8 deficiencies (inspected Aug 6, 2024)
• Has been fined a total of $204,123 across 2 fine(s)
• Total nursing staff: 3.83 hours per resident per day
• Staff turnover rate: 52.3% (high)
• Part of the Vantage Care chain (8 facilities)
Vantage at West Springfield LLC is a 2-star Medicare and Medicaid certified nursing home in West Springfield, Massachusetts with 168 certified beds. It has been operating since 1979. The facility scored below average compared to Massachusetts facilities.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Provide and implement an infection prevention and control program.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Assess the resident when there is a significant change in condition
Plan the resident's discharge to meet the resident's goals and needs.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate foot care.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough food/fluids to maintain a resident's health.
+ 19 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| BEAR MOUNTAIN HEALTHCARE LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Nov 21, 2019 |
| DOYLE, THOMAS | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 33% | Nov 21, 2019 |
| WYNNE, JOHN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 33% | Nov 21, 2019 |
| ZISKIN, SCOTT | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | 33% | Nov 21, 2019 |
| DOYLE, THOMAS | CORPORATE OFFICER | Individual | N/A | Nov 21, 2019 |
| WYNNE, JOHN | CORPORATE OFFICER | Individual | N/A | Nov 21, 2019 |
| ZISKIN, SCOTT | CORPORATE OFFICER | Individual | N/A | Nov 21, 2019 |
| DEMAIDA, RACHAEL | W-2 MANAGING EMPLOYEE | Individual | N/A | Nov 21, 2019 |
This chain operates 8 facilities. View all →