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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMassachusettsVantage at West Springfield LLC

Vantage at West Springfield LLC

42 Prospect Avenue, West Springfield, MA 010894137333151
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
2/5
Quality
2/5
Beds
168
certified
2 fine(s) totaling $204,123

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 168 certified beds with an average of 116.2 residents per day (69% occupancy)

• Last health inspection found 8 deficiencies (inspected Aug 6, 2024)

• Has been fined a total of $204,123 across 2 fine(s)

• Total nursing staff: 3.83 hours per resident per day

• Staff turnover rate: 52.3% (high)

• Part of the Vantage Care chain (8 facilities)

Vantage at West Springfield LLC is a 2-star Medicare and Medicaid certified nursing home in West Springfield, Massachusetts with 168 certified beds. It has been operating since 1979. The facility scored below average compared to Massachusetts facilities.

Beds
168
Avg Residents/Day
116.2
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 1, 1979
Sprinklers
Yes
Council
Both
County
Hampden
Last Inspection
Aug 6, 2024
Deficiencies (Cycle 1)
8
Weighted Score
84.0
Infection Citations
0

Deficiency Citations (49)

F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Aug 6, 2024Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Aug 6, 2024Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 6, 2024Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Aug 6, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Aug 6, 2024Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Aug 6, 2024Corrected: NoCycle: 1
F0773Potential for Harm

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Survey: Aug 6, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 6, 2024Corrected: NoCycle: 1
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Oct 15, 2024Corrected: NoCycle: 2
F0637Potential for Harm

Assess the resident when there is a significant change in condition

Survey: May 31, 2023Corrected: NoCycle: 2
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: May 31, 2023Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: May 31, 2023Corrected: NoCycle: 2
F0687Potential for Harm

Provide appropriate foot care.

Survey: May 31, 2023Corrected: NoCycle: 2
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: May 31, 2023Corrected: NoCycle: 2
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: May 31, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: May 31, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: May 31, 2023Corrected: NoCycle: 2
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: May 31, 2023Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Dec 6, 2023Corrected: NoCycle: 3
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Dec 6, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Dec 6, 2023Corrected: NoCycle: 3
F0694Potential for Harm

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Survey: Dec 6, 2023Corrected: NoCycle: 3
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Dec 6, 2023Corrected: NoCycle: 3
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Dec 6, 2023Corrected: NoCycle: 3
F0656Actual Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Oct 12, 2023Corrected: NoCycle: 3
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 12, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 17, 2023Corrected: NoCycle: 3
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 8, 2023Corrected: NoCycle: 3
F0686Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Mar 8, 2023Corrected: NoCycle: 3
F0692Actual Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Mar 8, 2023Corrected: NoCycle: 3

+ 19 more deficiencies

Total Fines
$204,123
Number of Fines
2
Payment Denials
0
Total Penalties
2

Penalty History

FineOct 12, 2023
$13,748
FineMar 8, 2023
$190,375

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.36 hrs
National avg: 2.35 hrs
LPN1.04 hrs
National avg: 0.86 hrs
RN0.43 hrs
National avg: 0.68 hrs
Total Nursing3.83 hrs
National avg: 3.89 hrs
Weekend Total3.50 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
52.3%
RN Turnover
40.0%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (8)

NameRoleTypeOwnership %Since
BEAR MOUNTAIN HEALTHCARE LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 21, 2019
DOYLE, THOMAS5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual33%Nov 21, 2019
WYNNE, JOHN5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual33%Nov 21, 2019
ZISKIN, SCOTT5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividual33%Nov 21, 2019
DOYLE, THOMASCORPORATE OFFICERIndividualN/ANov 21, 2019
WYNNE, JOHNCORPORATE OFFICERIndividualN/ANov 21, 2019
ZISKIN, SCOTTCORPORATE OFFICERIndividualN/ANov 21, 2019
DEMAIDA, RACHAELW-2 MANAGING EMPLOYEEIndividualN/ANov 21, 2019

Frequently Asked Questions

What is the CMS rating for Vantage at West Springfield LLC?▾
Vantage at West Springfield LLC has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated below average.
Has Vantage at West Springfield LLC had any health inspection violations?▾
Vantage at West Springfield LLC had 8 deficiency citations in its most recent health inspection (Aug 6, 2024). The facility has been fined a total of $204,123 across 2 fine(s).
What are the staffing levels at Vantage at West Springfield LLC?▾
Vantage at West Springfield LLC provides 3.83 total nursing staff hours per resident per day, including 0.43 RN hours, 1.04 LPN hours, and 2.36 nurse aide hours. The total staff turnover rate is 52.3%.
How many beds does Vantage at West Springfield LLC have?▾
Vantage at West Springfield LLC has 168 certified beds with an average of 116.2 residents per day, resulting in approximately 69% occupancy. The facility is For profit - Limited Liability company owned and is part of the Vantage Care chain.

Part of Vantage Care

This chain operates 8 facilities. View all →