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HomeNorth CarolinaVero Health & Rehab of Sylva

Vero Health & Rehab of Sylva

417 Cloverdale Road, Sylva, NC 287798286311600WebsiteGoogle Maps
3.6on Google(18 reviews)
1/5Much Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
2/5
Quality
2/5
Beds
106
certified
4 fine(s) totaling $359,818

How Vero Health & Rehab of Sylva Compares in North Carolina

Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
1/5
NC average
2.9/5
Below state average
Health inspection rating
1/5
NC average
2.9/5
Below state average
Staffing rating
2/5
NC average
2.7/5
Below state average
Nursing hours per resident
3.74 hrs/day
NC average
3.82 hrs/day
Close to state average
RN hours per resident
0.93 hrs/day
NC average
0.61 hrs/day
Above state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 1/5 overall CMS rating is below the North Carolina average of 2.9/5.
Its 1/5 health inspection rating is below the North Carolina average of 2.9/5.
Reported RN time is 0.93 hours per resident per day, above the state average of 0.61.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
43
deficiency citations
Inspected Jul 30, 2024
Most recent cycle
7
deficiency citations
Inspected Aug 14, 2025
The most recent cycle recorded 36 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$8,122/mo
North Carolina median
Private Room
$9,125/mo
North Carolina median
Jackson County 65+
8,634
20.4% of county
County Population
42,388
Jackson County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Vero Health & Rehab of Sylva is a 1-star Medicare and Medicaid certified nursing home in Sylva, North Carolina with 106 certified beds. It has been operating since 1989. Its overall CMS rating is 1 out of 5.

Beds
106
Avg Residents/Day
91
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 10, 1989
Sprinklers
Yes
Council
Resident
County
Jackson
Last Inspection
Aug 14, 2025
Deficiencies (Cycle 1)
7
Weighted Score
229.3
Infection Citations
5

Deficiency Citations (53)

F0851Potential for Harm

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Survey: Aug 14, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Aug 14, 2025Corrected: NoCycle: 1
F0578Potential for Harm

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Survey: Aug 14, 2025Corrected: NoCycle: 1
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Aug 14, 2025Corrected: NoCycle: 1
F0887Potential for Harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Survey: Aug 14, 2025Corrected: NoCycle: 1
F0570Minimal Harm

Assure the security of all personal funds of residents deposited with the facility.

Survey: Aug 14, 2025Corrected: NoCycle: 1
F0577Minimal Harm

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Survey: Aug 14, 2025Corrected: NoCycle: 1
F0690Immediate Jeopardy

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0550Actual Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0553Potential for Harm

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0561Potential for Harm

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0644Potential for Harm

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0726Potential for Harm

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0568Minimal Harm

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Survey: Jul 30, 2024Corrected: NoCycle: 2
F0580Immediate Jeopardy

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: May 22, 2024Corrected: NoCycle: 3
F0600Immediate Jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: May 22, 2024Corrected: NoCycle: 3
F0684Immediate Jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: May 22, 2024Corrected: NoCycle: 3
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: May 22, 2024Corrected: NoCycle: 3
F0726Immediate Jeopardy

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Survey: May 22, 2024Corrected: NoCycle: 3
F0755Actual Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: May 22, 2024Corrected: NoCycle: 3

+ 23 more deficiencies

Total Fines
$359,818
Number of Fines
4
Payment Denials
2
Total Penalties
6

Penalty History

FineOct 18, 2023
$7,901
FineOct 18, 2023
$10,065
FineOct 18, 2023
$16,289
FineMay 22, 2024
$325,563
Payment DenialMay 22, 2024
67 days denied
Payment DenialOct 18, 2023
1 days denied

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.27 hrs
National avg: 2.32 hrs
LPN0.55 hrs
National avg: 0.86 hrs
RN0.93 hrs
National avg: 0.69 hrs
Total Nursing3.74 hrs
National avg: 3.86 hrs
Weekend Total3.40 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
0.0%
RN Turnover
0.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
MORRISON, BRENTDIRECT OWNERSHIP INTERESTIndividualN/ANov 14, 2024
TAYLOR, KENCORPORATE DIRECTORIndividualN/ANov 14, 2024
TENWICK, DAVIDCORPORATE DIRECTORIndividualN/ANov 14, 2024
MORRISON, BRENTCORPORATE OFFICERIndividualN/ANov 14, 2024
SIMMONS, TEDDIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 14, 2024
REGIONAL HEALTH PROPERTIES INCADP OF THE SNFOrganizationN/AJan 17, 2025
MCABEE, BRADLEYADP OF THE SNFIndividualN/ANov 14, 2024
MORRISON, BRENTADP OF THE SNFIndividualN/AJan 17, 2025
SIMMONS, TEDDIEADP OF THE SNFIndividualN/ANov 14, 2024

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Vero Health & Rehab of Sylva and nearby alternatives.

All North Carolina facilities
Vero Health & Rehab of Sylva
Sylva, NCCurrent facility
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $359,818
Skyland Care Center
Sylva, NC528 ft
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: None
Tsali Care Center
Cherokee, NC9.9 mi
CMS
2/5
Health
1/5
Staffing
5/5
Recorded fines: $157,555
Maggie Valley Health and Rehabilitation Center
Maggie Valley, NC11.5 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $52,629
Autumn Care of Waynesville
Waynesville, NC12.6 mi
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: $107,387
Mountain View Manor Nursing Center
Bryson City, NC14.7 mi
CMS
1/5
Health
2/5
Staffing
1/5
Recorded fines: $14,131
Skyland Terrace and Rehabilitation
Waynesville, NC15.2 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: $8,512
FacilityDistanceCMSHealthStaffingRecorded fines
Vero Health & Rehab of Sylva
Sylva, NC · Current facility
—1/51/52/5$359,818
Skyland Care Center
Sylva, NC
528 ft4/54/53/5None recorded
Tsali Care Center
Cherokee, NC
9.9 mi2/51/55/5$157,555
Maggie Valley Health and Rehabilitation Center
Maggie Valley, NC
11.5 mi2/52/53/5$52,629
Autumn Care of Waynesville
Waynesville, NC
12.6 mi1/51/51/5$107,387
Mountain View Manor Nursing Center
Bryson City, NC
14.7 mi1/52/51/5$14,131
Skyland Terrace and Rehabilitation
Waynesville, NC
15.2 mi4/54/53/5$8,512

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Vero Health & Rehab of Sylva?▾
Vero Health & Rehab of Sylva has an overall CMS rating of 1 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 2/5. This facility is rated below average.
How much does Vero Health & Rehab of Sylva cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in North Carolina is $8,122/month for a semi-private room and $9,125/month for a private room (Genworth/CareScout 2024). Vero Health & Rehab of Sylva participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Vero Health & Rehab of Sylva had any health inspection violations?▾
Vero Health & Rehab of Sylva had 7 deficiency citations in its most recent health inspection (Aug 14, 2025). The current CMS dataset records 4 fine(s) totaling $359,818. It also has 5 infection control citation(s).
What are the staffing levels at Vero Health & Rehab of Sylva?▾
Vero Health & Rehab of Sylva provides 3.74 total nursing staff hours per resident per day, including 0.93 RN hours, 0.55 LPN hours, and 2.27 nurse aide hours.
How many beds does Vero Health & Rehab of Sylva have?▾
Vero Health & Rehab of Sylva has 106 certified beds with an average of 91 residents per day, resulting in approximately 86% occupancy. The facility is For profit - Limited Liability company owned and is part of the Regional Health Properties chain.
Are there other nursing homes near Vero Health & Rehab of Sylva?▾
Yes. This page lists 6 nearby nursing homes in North Carolina, including 1 in Sylva. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Vero Health & Rehab of Sylva?▾
On Google Maps, Vero Health & Rehab of Sylva has a rating of 3.6 out of 5 based on 18 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 1/5.

Part of Regional Health Properties

This chain operates 5 facilities. View all →