• CMS rates this facility 4/5 stars (above average)
• Has 194 certified beds with an average of 108.7 residents per day (56% occupancy)
• Last health inspection found 5 deficiencies (inspected Nov 15, 2024)
• No fines on record
• Total nursing staff: 3.91 hours per resident per day
• Staff turnover rate: 63.3% (high)
West Hills Health and Rehab is a 4-star Medicare and Medicaid certified nursing home in Knoxville, Tennessee with 194 certified beds. It has been operating since 2011. The facility scored above average compared to Tennessee facilities.
Ensure each resident receives an accurate assessment.
PASARR screening for Mental disorders or Intellectual Disabilities
Provide safe and appropriate respiratory care for a resident when needed.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide and implement an infection prevention and control program.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HILLCREST HEALTHCARE COMMUNITIES INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 1, 2008 |
| WHITLOCK, KEVIN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
| BOWERS, JONATHAN | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 24, 2023 |
| DIBERNARDO, BRUCE | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 1, 2021 |
| LEPLEY, BONNIE | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 16, 2021 |
| WHITLOCK, KEVIN | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 1, 2021 |
| HOME FEDERAL BANK OF TENNESSEE | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | May 16, 2013 |