CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Tennessee. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
West Hills Health and Rehab is a 3-star Medicare and Medicaid certified nursing home in Knoxville, Tennessee with 194 certified beds. It has been operating since 2011. Its overall CMS rating is 3 out of 5.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure services provided by the nursing facility meet professional standards of quality.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HILLCREST HEALTHCARE COMMUNITIES INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 1, 2008 |
| HOME FEDERAL BANK OF TENNESSEE | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | May 16, 2013 |
| BOWERS, JONATHAN | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 24, 2023 |
| DIBERNARDO, BRUCE | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 1, 2021 |
| LEPLEY, BONNIE | W-2 MANAGING EMPLOYEE | Individual | N/A | Aug 16, 2021 |
| WHITLOCK, KEVIN | W-2 MANAGING EMPLOYEE | Individual | N/A | Jul 1, 2021 |
| WHITLOCK, KEVIN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 2021 |
Compare CMS ratings and recorded fines for West Hills Health and Rehab and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.