• CMS rates this facility 4/5 stars (above average)
• Has 89 certified beds with an average of 46.5 residents per day (52% occupancy)
• Last health inspection found 8 deficiencies (inspected May 1, 2025)
• No fines on record
• Total nursing staff: 4.22 hours per resident per day
• Staff turnover rate: 21.6%
• Part of the Acts Retirement-Life Communities chain (26 facilities)
Willowbrooke Court at St Andrews Estates is a 4-star Medicare and Medicaid certified nursing home in Boca Raton, Florida with 89 certified beds. It has been operating since 1979. The facility scored above average compared to Florida facilities.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Keep all essential equipment working safely.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ACTS MANAGEMENT SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jan 1, 2012 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| AHERN, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2020 |
| CHRISTIANSEN, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 26, 2009 |
| FOX, GLENN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2017 |
| GRANT, GERALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 26, 2009 |
| ALLMOND, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2017 |
| BROD, KATHRYN | CORPORATE DIRECTOR | Individual | N/A | Feb 15, 2024 |
| CALLAWAY, WARREN | CORPORATE DIRECTOR | Individual | N/A | Mar 30, 2022 |
| CHAMBERLAIN, LINDA | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| DETWEILER, HAROLD | CORPORATE DIRECTOR | Individual | N/A | Jan 26, 2009 |
| ESTERHAI, JOHN | CORPORATE DIRECTOR | Individual | N/A | May 1, 1996 |
| GERNER, ELRIC | CORPORATE DIRECTOR | Individual | N/A | Apr 1, 2009 |
| GLYNN, JAMES | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2023 |
| GRANT, GERALD | CORPORATE DIRECTOR | Individual | N/A | Jan 26, 2009 |
| GREER, JASON | CORPORATE DIRECTOR | Individual | N/A | Mar 30, 2022 |
| KELLY, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Feb 11, 2020 |
| LAMMERS, JOHN | CORPORATE DIRECTOR | Individual | N/A | Dec 15, 2020 |
| LAWSON, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jun 11, 2019 |
| MASHNER, MARVIN | CORPORATE DIRECTOR | Individual | N/A | Jan 26, 2009 |
| MIDDLEBROOKS, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2023 |
| REICHARD, DAWN | CORPORATE DIRECTOR | Individual | N/A | Jun 1, 2025 |
| AHERN, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2020 |
| ALLMOND, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE OFFICER | Individual | N/A | Aug 1, 2014 |
| ESTERHAI, JOHN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2017 |
| FOX, GLENN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2017 |
| GERNER, ELRIC | CORPORATE OFFICER | Individual | N/A | Jan 1, 2010 |
| GRANT, GERALD | CORPORATE OFFICER | Individual | N/A | Aug 1, 2014 |
| LAWSON, DANIEL | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| MASHNER, MARVIN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
This chain operates 26 facilities. View all →