CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Maryland. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Willowbrooke Court Skilled Care Center Fairhaven is a 4-star Medicare and Medicaid certified nursing home in Sykesville, Maryland with 79 certified beds. It has been operating since 1981. Its overall CMS rating is 4 out of 5.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate pain management for a resident who requires such services.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
+ 2 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| ACTS ALLIANCE MANAGEMENT LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| ACTS LEGACY FOUNDATION, INC. | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| ACTS MANAGEMENT SERVICES, INC. | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| ACTS RETIREMENT SERVICES, INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| ACTS SIGNATURE COMMUNITY SERVICES INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Dec 31, 2022 |
| BONITA SPRINGS RETIREMENT VILLAGE INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 1, 2024 |
| MEASE LIFE INC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Oct 1, 2023 |
| ACTS COMMUNITIES OF MARYLAND, INC. | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Dec 31, 2022 |
| AHERN, SUSAN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2025 |
| FOX, GLENN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2025 |
| GRANT, GERALD | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2025 |
| GRANT, JONATHAN | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2025 |
| VALDIVIA, PEGGY | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| DETWEILER, HAROLD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| FORREST, ANNE | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| GRANT, GERALD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| KELLY, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| LAWSON, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| NEARY, ANNE | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| PAQUETTE, ELLEN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| AHERN, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| FOX, GLENN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| GRANT, GERALD | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| GRANT, JONATHAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| VALDIVIA, PEGGY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| ACTS COMMUNITIES OF MARYLAND, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| ACTS MANAGEMENT SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| AHERN, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| ATHEN, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| FOX, GLENN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| GRANT, GERALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| GRANT, JONATHAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| VALDIVIA, PEGGY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| U.S. BANK | TRUSTEE OF THE SNF | Organization | N/A | Jul 9, 2025 |
| ACTS COMMUNITIES OF MARYLAND, INC. | ADP OF THE SNF | Organization | N/A | Dec 31, 2022 |
| ACTS MANAGEMENT SERVICES, INC. | ADP OF THE SNF | Organization | N/A | Jan 31, 2025 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | ADP OF THE SNF | Organization | N/A | Jan 31, 2025 |
| BAKER TILLY ADVISORY GROUP, LP | ADP OF THE SNF | Organization | N/A | Feb 3, 2025 |
| BAKER TILLY US, LLP | ADP OF THE SNF | Organization | N/A | Nov 5, 2024 |
| U.S. BANK | ADP OF THE SNF | Organization | N/A | Jul 10, 2025 |
| AHERN, SUSAN | ADP OF THE SNF | Individual | N/A | Jan 1, 2025 |
| ATHEN, MICHAEL | ADP OF THE SNF | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | ADP OF THE SNF | Individual | N/A | Jan 1, 2025 |
| FOX, GLENN | ADP OF THE SNF | Individual | N/A | Jan 1, 2025 |
| GRANT, GERALD | ADP OF THE SNF | Individual | N/A | Jan 1, 2025 |
| GRANT, JONATHAN | ADP OF THE SNF | Individual | N/A | Jan 1, 2025 |
| LAKHANI, TASNEEM | ADP OF THE SNF | Individual | N/A | Jan 1, 2025 |
| VALDIVIA, PEGGY | ADP OF THE SNF | Individual | N/A | Jan 1, 2025 |
Compare CMS ratings and recorded fines for Willowbrooke Court Skilled Care Center Fairhaven and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 27 facilities. View all →