• CMS rates this facility 4/5 stars (above average)
• Has 79 certified beds with an average of 41.3 residents per day (52% occupancy)
• Last health inspection found 11 deficiencies (inspected Jul 18, 2025)
• No fines on record
• Total nursing staff: 4.22 hours per resident per day
• Staff turnover rate: 41.5%
• Part of the Acts Retirement-Life Communities chain (26 facilities)
Willowbrooke Court Skilled Care Center Fairhaven is a 4-star Medicare and Medicaid certified nursing home in Sykesville, Maryland with 79 certified beds. It has been operating since 1981. The facility scored above average compared to Maryland facilities.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Ensure each resident receives an accurate assessment.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Reasonably accommodate the needs and preferences of each resident.
Respond appropriately to all alleged violations.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide and implement an infection prevention and control program.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate pain management for a resident who requires such services.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Observe each nurse aide's job performance and give regular training.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
+ 2 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| ACTS COMMUNITIES OF MARYLAND, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Dec 31, 2022 |
| ACTS RETIREMENT SERVICES, INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | 100% | Dec 31, 2022 |
| ACTS COMMUNITIES OF MARYLAND, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| ACTS MANAGEMENT SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Dec 31, 2022 |
| AHERN, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| ATHEN, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| FOX, GLENN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| GRANT, GERALD | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| GRANT, JONATHAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| VALDIVIA, PEGGY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| DESMARAIS, NORMAND | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| DETWEILER, HAROLD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| FORREST, ANNE | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| GRANT, GERALD | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| KELLY, MICHAEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| LAWSON, DANIEL | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| NEARY, ANNE | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| PAQUETTE, ELLEN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2025 |
| AHERN, SUSAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| CHRISTIANSEN, KAREN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| FOX, GLENN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| GRANT, GERALD | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| GRANT, JONATHAN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| VALDIVIA, PEGGY | CORPORATE OFFICER | Individual | N/A | Jan 1, 2025 |
| ACTS COMMUNITIES OF MARYLAND, INC. | 5% OR GREATER MORTGAGE INTEREST | Organization | N/A | Dec 31, 2022 |
This chain operates 26 facilities. View all →