• CMS rates this facility 3/5 stars (average)
• Has 95 certified beds with an average of 53.9 residents per day (57% occupancy)
• Last health inspection found 4 deficiencies (inspected Mar 14, 2025)
• No fines on record
• Total nursing staff: 4.26 hours per resident per day
• Staff turnover rate: 59.6% (high)
Willows of New Castle is a 3-star Medicare and Medicaid certified nursing home in New Castle, Indiana with 95 certified beds. It has been operating since 1969. The facility scored at average compared to Indiana facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide or obtain dental services for each resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Allow residents to self-administer drugs if determined clinically appropriate.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide safe and appropriate respiratory care for a resident when needed.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| HENRY COUNTY MEMORIAL HOSPITAL | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jan 1, 2012 |
| NEW CASTLE IN OPCO, LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Jul 1, 2023 |
| FRANKEL, ISRAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 8, 2025 |
| DYNES, SHELDON | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2012 |
| PIDGEON, JOHN | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2012 |
| SHORE, MARION | CORPORATE DIRECTOR | Individual | N/A | Jan 1, 2012 |
| WARE, DEBORAH | CORPORATE DIRECTOR | Individual | N/A | Aug 27, 2021 |
| RING, BRIAN | CORPORATE OFFICER | Individual | N/A | Aug 1, 2022 |