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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeMissouriBrooke Haven Healthcare

Brooke Haven Healthcare

1410 North Kentucky Avenue, West Plains, MO 657754172567975
3/5Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
3/5
Staffing
3/5
Quality
3/5
Beds
120
certified
1 fine(s) totaling $10,033

Key Findings

• CMS rates this facility 3/5 stars (average)

• Has 120 certified beds with an average of 64.2 residents per day (54% occupancy)

• Last health inspection found 15 deficiencies (inspected Dec 6, 2024)

• Has been fined a total of $10,033 across 1 fine(s)

• Total nursing staff: 3.91 hours per resident per day

• Staff turnover rate: 50.7% (high)

Brooke Haven Healthcare is a 3-star Medicare and Medicaid certified nursing home in West Plains, Missouri with 120 certified beds. It has been operating since 1989. The facility scored at average compared to Missouri facilities.

Beds
120
Avg Residents/Day
64.2
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 2, 1989
Sprinklers
Yes
Council
Resident
County
Howell
Last Inspection
Dec 6, 2024
Deficiencies (Cycle 1)
15
Weighted Score
79.0
Infection Citations
0

Deficiency Citations (24)

F0570Potential for Harm

Assure the security of all personal funds of residents deposited with the facility.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0661Potential for Harm

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0689Actual Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0699Potential for Harm

Provide care or services that was trauma informed and/or culturally competent.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0758Potential for Harm

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0814Potential for Harm

Dispose of garbage and refuse properly.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0881Potential for Harm

Implement a program that monitors antibiotic use.

Survey: Dec 6, 2024Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Mar 1, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jul 6, 2023Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jul 6, 2023Corrected: NoCycle: 2
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jul 6, 2023Corrected: NoCycle: 2
F0883Potential for Harm

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Survey: Jul 6, 2023Corrected: NoCycle: 2
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Jul 6, 2023Corrected: NoCycle: 2
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jul 12, 2023Corrected: NoCycle: 3
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jun 6, 2023Corrected: NoCycle: 3
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Mar 9, 2020Corrected: NoCycle: 3
Total Fines
$10,033
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineDec 6, 2024
$10,033

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.75 hrs
National avg: 2.35 hrs
LPN0.79 hrs
National avg: 0.86 hrs
RN0.36 hrs
National avg: 0.68 hrs
Total Nursing3.91 hrs
National avg: 3.89 hrs
Weekend Total3.36 hrs
National avg: 0.00 hrs
Physical Therapist0.06 hrs
National avg: 0.07 hrs
Total Turnover
50.7%
RN Turnover
69.2%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
Non profit - Corporation
Recent Change
No

Owners & Managers (10)

NameRoleTypeOwnership %Since
WILLOW HEALTH CARE INC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Nov 1, 2003
WILLOW HEALTH CARE INCOPERATIONAL/MANAGERIAL CONTROLOrganizationN/ANov 1, 2003
ALTER, SHIRLEYCORPORATE DIRECTORIndividualN/AJul 2, 2019
AUALA, ELQUINCORPORATE DIRECTORIndividualN/AMay 11, 2004
OGDEN, JAMESCORPORATE DIRECTORIndividualN/AMay 11, 2004
MILLER, SHERRYCORPORATE OFFICERIndividualN/ASep 1, 2009
ALTER, SHIRLEYW-2 MANAGING EMPLOYEEIndividualN/AJul 2, 2019
CLARK, SHEILAW-2 MANAGING EMPLOYEEIndividualN/ADec 1, 2010
MILLER, SHERRYW-2 MANAGING EMPLOYEEIndividualN/ASep 1, 2009
WILLIAMSON, JACKIEW-2 MANAGING EMPLOYEEIndividualN/AOct 14, 2009

Nearby Nursing Homes

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Frequently Asked Questions

What is the CMS rating for Brooke Haven Healthcare?▾
Brooke Haven Healthcare has an overall CMS rating of 3 out of 5 stars, with a health inspection rating of 3/5, staffing rating of 3/5, and quality measures rating of 3/5. This facility is rated average.
Has Brooke Haven Healthcare had any health inspection violations?▾
Brooke Haven Healthcare had 15 deficiency citations in its most recent health inspection (Dec 6, 2024). The facility has been fined a total of $10,033 across 1 fine(s).
What are the staffing levels at Brooke Haven Healthcare?▾
Brooke Haven Healthcare provides 3.91 total nursing staff hours per resident per day, including 0.36 RN hours, 0.79 LPN hours, and 2.75 nurse aide hours. The total staff turnover rate is 50.7%.
How many beds does Brooke Haven Healthcare have?▾
Brooke Haven Healthcare has 120 certified beds with an average of 64.2 residents per day, resulting in approximately 54% occupancy. The facility is Non profit - Corporation owned.
Are there other nursing homes near Brooke Haven Healthcare?▾
Yes, there are 2 other nursing homes in West Plains, Missouri with an average rating of 4.3/5. You can compare all facilities on the West Plains nursing homes page.