• CMS rates this facility 5/5 stars (above average)
• Has 114 certified beds with an average of 69.5 residents per day (61% occupancy)
• Last health inspection found 5 deficiencies (inspected Feb 7, 2025)
• No fines on record
• Total nursing staff: 3.38 hours per resident per day
• Staff turnover rate: 43.5%
• Part of the National Healthcare Corporation chain (64 facilities)
Nhc Healthcare, West Plains is a 5-star Medicare and Medicaid certified nursing home in West Plains, Missouri with 114 certified beds. It has been operating since 1982. The facility scored above average compared to Missouri facilities.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| NHC-OP LP | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 99% | Feb 1, 2000 |
| BLACKROCK INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 20, 2019 |
| DIMENSIONAL FUND ADVISORS LP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 7, 2023 |
| MORGAN STANLEY | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 8, 2024 |
| NATIONAL HEALTH CORPORATION | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Feb 1, 2000 |
| NATIONAL HEALTHCARE CORPORATION | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Feb 1, 2000 |
| VANGUARD GROUP INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 27, 2017 |
| NATIONAL HEALTHCARE CORPORATION | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Feb 1, 2000 |
| NHC-OP LP | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Feb 1, 2000 |
| DODSON, VICKI | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2019 |
| KIDD, BRIAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2017 |
| MICHEL, ANNA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2016 |
| RECTOR, MELVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 1, 2000 |
| ROGERS, HEATHER | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 5, 2016 |
| SWIFT, CHARLES | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 13, 2015 |
| USSERY, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Feb 1, 2000 |
| RECTOR, MELVIN | CORPORATE OFFICER | Individual | N/A | Feb 1, 2000 |
This chain operates 64 facilities. View all →