• CMS rates this facility 3/5 stars (average)
• Has 120 certified beds with an average of 104.2 residents per day (87% occupancy)
• Last health inspection found 6 deficiencies (inspected Nov 18, 2025)
• Has been fined a total of $5,000 across 1 fine(s)
• Total nursing staff: 3.28 hours per resident per day
• Staff turnover rate: 35.5%
• Part of the Atrium Health chain (6 facilities)
Cleveland Pines is a 3-star Medicare and Medicaid certified nursing home in Shelby, North Carolina with 120 certified beds. It has been operating since 1988. The facility scored at average compared to North Carolina facilities.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide appropriate foot care.
Provide safe and appropriate respiratory care for a resident when needed.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Provide activities to meet all resident's needs.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide and implement an infection prevention and control program.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide and implement an infection prevention and control program.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| THE CHARLOTTE-MECKLENBURG HOSPITAL AUTHORITY | OPERATIONAL/MANAGERIAL CONTROL | Organization | N/A | Feb 1, 2020 |
| BALL, RODNEY | CORPORATE DIRECTOR | Individual | N/A | Aug 30, 2023 |
| HAYNES, KENNETH | CORPORATE DIRECTOR | Individual | N/A | Jun 21, 2019 |
| RISSMILLER, SCOTT | CORPORATE DIRECTOR | Individual | N/A | Jun 21, 2019 |
| BALL, RODNEY | CORPORATE OFFICER | Individual | N/A | Feb 1, 2023 |
| HAYNES, KENNETH | CORPORATE OFFICER | Individual | N/A | Dec 20, 2019 |
| DOTSON, KATHRYN | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Feb 1, 2020 |
| MURRAY, ROBERT | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Jan 16, 2024 |
This chain operates 6 facilities. View all →