CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in North Carolina. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
White Oak Manor-Shelby is a 2-star Medicare and Medicaid certified nursing home in Shelby, North Carolina with 160 certified beds. It has been operating since 1977. Its overall CMS rating is 2 out of 5.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MORGAN STANLEY INSTITUTIONAL ADVISORS LLC | INDIRECT OWNERSHIP INTEREST | Organization | N/A | Nov 8, 2024 |
| ABERNATHY, JAMES | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 1, 2024 |
| ADAMS, ROBERT | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 1, 2024 |
| ADAMS, WILLIAM | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 1, 2024 |
| FLATT, BEN | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 1, 2024 |
| FLATT, STEPHEN | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 1, 2024 |
| HASSAN, EMIL | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 1, 2024 |
| KIDD, BRIAN | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 1, 2024 |
| LAROCHE, RICHARD | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jan 13, 1998 |
| MCCREARY, JOSH | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 1, 2024 |
| TRAIL, SANDRA | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Aug 1, 2024 |
| ADAMS, ROBERT | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jan 13, 1998 |
| FLATT, STEPHEN | CORPORATE DIRECTOR | Individual | N/A | Jun 21, 2005 |
| PIERCEY, LISA | CORPORATE DIRECTOR | Individual | N/A | Nov 6, 2025 |
| FLATT, BEN | CORPORATE OFFICER | Individual | N/A | Mar 2, 2017 |
| KIDD, BRIAN | CORPORATE OFFICER | Individual | N/A | May 31, 2023 |
| MCCREARY, JOSH | CORPORATE OFFICER | Individual | N/A | Apr 15, 2019 |
| CLARK, KEVIN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2024 |
| FLATT, STEPHEN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2024 |
| FORSEY, GREGORY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2024 |
| HIGBY, MICHELLE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2024 |
| KIDD, BRIAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2024 |
| LOMBARDO, CRYSTAL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 1, 2024 |
| FLATT, STEPHEN | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | Individual | N/A | Feb 7, 2026 |
| BLACKROCK INC | ADP OF THE SNF | Organization | N/A | Aug 1, 2024 |
| CLARK, KEVIN | ADP OF THE SNF | Individual | N/A | Jan 29, 2026 |
| FORSEY, GREGORY | ADP OF THE SNF | Individual | N/A | Aug 1, 2024 |
| KIDD, BRIAN | ADP OF THE SNF | Individual | N/A | Aug 1, 2024 |
| LOMBARDO, CRYSTAL | ADP OF THE SNF | Individual | N/A | Aug 1, 2024 |
Compare CMS ratings and recorded fines for White Oak Manor-Shelby and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 69 facilities. View all →