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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeWisconsinComplete Care at Germantown

Complete Care at Germantown

W173 N10915 Bernies Way, Germantown, WI 530222625093300
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
4/5
Staffing
2/5
Quality
4/5
Beds
121
certified

Key Findings

• CMS rates this facility 4/5 stars (above average)

• Has 121 certified beds with an average of 52 residents per day (43% occupancy)

• Last health inspection found 4 deficiencies (inspected Mar 5, 2025)

• No fines on record

• Total nursing staff: 3.60 hours per resident per day

• Staff turnover rate: 59.1% (high)

• Part of the Complete Care chain (85 facilities)

Complete Care at Germantown is a 4-star Medicare and Medicaid certified nursing home in Germantown, Wisconsin with 121 certified beds. It has been operating since 1999. The facility scored above average compared to Wisconsin facilities.

Beds
121
Avg Residents/Day
52
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 14, 1999
Sprinklers
Yes
Council
Resident
County
Washington
Last Inspection
Mar 5, 2025
Deficiencies (Cycle 1)
4
Weighted Score
31.0
Infection Citations
0

Deficiency Citations (29)

F0551Potential for Harm

Give the resident's representative the ability to exercise the resident's rights.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jan 30, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jul 17, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Jul 17, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 8, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: May 8, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 24, 2024Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Jan 24, 2024Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Jan 24, 2024Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Nov 7, 2023Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 7, 2023Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Nov 10, 2022Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.10 hrs
National avg: 2.35 hrs
LPN0.58 hrs
National avg: 0.86 hrs
RN0.91 hrs
National avg: 0.68 hrs
Total Nursing3.60 hrs
National avg: 3.89 hrs
Weekend Total3.16 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
59.1%
RN Turnover
40.0%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (10)

NameRoleTypeOwnership %Since
PC SWI HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2022
PC SWI TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2022
PEACE CAPITAL HOLDINGS LLC (DE)5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2022
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2022
BIELINSKI, RENEEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 11, 2022
HALE, CASSANDRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2024
HELMAN, YOSEFOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2022
SIDHU, SARFRAZOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 15, 2023
SPITZER, MICHAELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 26, 2025
STEIN, SHALOMCORPORATE OFFICERIndividualN/AJun 1, 2022

Frequently Asked Questions

What is the CMS rating for Complete Care at Germantown?▾
Complete Care at Germantown has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated above average.
Has Complete Care at Germantown had any health inspection violations?▾
Complete Care at Germantown had 4 deficiency citations in its most recent health inspection (Mar 5, 2025). The facility has no fines on record.
What are the staffing levels at Complete Care at Germantown?▾
Complete Care at Germantown provides 3.60 total nursing staff hours per resident per day, including 0.91 RN hours, 0.58 LPN hours, and 2.10 nurse aide hours. The total staff turnover rate is 59.1%.
How many beds does Complete Care at Germantown have?▾
Complete Care at Germantown has 121 certified beds with an average of 52 residents per day, resulting in approximately 43% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.

Part of Complete Care

This chain operates 85 facilities. View all →