CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Wisconsin. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Complete Care at Germantown is a 4-star Medicare and Medicaid certified nursing home in Germantown, Wisconsin with 121 certified beds. It has been operating since 1999. Its overall CMS rating is 4 out of 5.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Give the resident's representative the ability to exercise the resident's rights.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PC SWI HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jun 1, 2022 |
| PC SWI TOPCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2022 |
| SMS 2021 TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2022 |
| STEIN, SHALOM | INDIRECT OWNERSHIP INTEREST | Individual | N/A | Jun 1, 2022 |
| STEIN, SHALOM | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | Jun 1, 2022 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | Jun 1, 2022 |
| BIELINSKI, RENEE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2022 |
| HALE, CASSANDRA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2024 |
| HELLMAN, YOSEF | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2022 |
| SIDHU, SARFRAZ | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 15, 2023 |
| SPITZER, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 26, 2025 |
| STEIN, SHALOM | TRUSTEE OF THE SNF | Individual | N/A | Jun 1, 2022 |
| DES CAPITAL LLC | ADP OF THE SNF | Organization | N/A | Jun 1, 2022 |
| JRK INVESTMENTS LLC | ADP OF THE SNF | Organization | N/A | Jun 1, 2022 |
| PEACE CAPITAL HOLDINGS II LLC | ADP OF THE SNF | Organization | N/A | Jun 1, 2022 |
| SMS 2021 TRUST | ADP OF THE SNF | Organization | N/A | Jun 1, 2022 |
| VIRGINIA HIGHLANDS PROPCO LLC | ADP OF THE SNF | Organization | N/A | Jun 1, 2022 |
| WI 6 PROPCO HOLDCO LLC | ADP OF THE SNF | Organization | N/A | Jun 1, 2022 |
| WI 6 PROPCO TOPCO LLC | ADP OF THE SNF | Organization | N/A | Jun 1, 2022 |
| BIELINSKI, RENEE | ADP OF THE SNF | Individual | N/A | Jul 11, 2022 |
| HALE, CASSANDRA | ADP OF THE SNF | Individual | N/A | Jan 22, 2024 |
| HELLMAN, YOSEF | ADP OF THE SNF | Individual | N/A | Jun 1, 2022 |
| KLUGMAN, JACOB | ADP OF THE SNF | Individual | N/A | Jun 1, 2022 |
| SIDHU, SARFRAZ | ADP OF THE SNF | Individual | N/A | May 15, 2023 |
| SPITZER, MICHAEL | ADP OF THE SNF | Individual | N/A | Mar 25, 2025 |
| STERNBUCH, DANIEL | ADP OF THE SNF | Individual | N/A | Jun 1, 2022 |
Compare CMS ratings and recorded fines for Complete Care at Germantown and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 85 facilities. View all →