• CMS rates this facility 4/5 stars (above average)
• Has 121 certified beds with an average of 52 residents per day (43% occupancy)
• Last health inspection found 4 deficiencies (inspected Mar 5, 2025)
• No fines on record
• Total nursing staff: 3.60 hours per resident per day
• Staff turnover rate: 59.1% (high)
• Part of the Complete Care chain (85 facilities)
Complete Care at Germantown is a 4-star Medicare and Medicaid certified nursing home in Germantown, Wisconsin with 121 certified beds. It has been operating since 1999. The facility scored above average compared to Wisconsin facilities.
Give the resident's representative the ability to exercise the resident's rights.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
PASARR screening for Mental disorders or Intellectual Disabilities
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Plan the resident's discharge to meet the resident's goals and needs.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough food/fluids to maintain a resident's health.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure medication error rates are not 5 percent or greater.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Provide and implement an infection prevention and control program.
Keep all essential equipment working safely.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PC SWI HOLDCO LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jun 1, 2022 |
| PC SWI TOPCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2022 |
| PEACE CAPITAL HOLDINGS LLC (DE) | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2022 |
| SMS 2021 TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 1, 2022 |
| BIELINSKI, RENEE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 11, 2022 |
| HALE, CASSANDRA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 22, 2024 |
| HELMAN, YOSEF | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2022 |
| SIDHU, SARFRAZ | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 15, 2023 |
| SPITZER, MICHAEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 26, 2025 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | Jun 1, 2022 |
This chain operates 85 facilities. View all →