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HomeWisconsinComplete Care at Germantown

Complete Care at Germantown

W173 N10915 Bernies Way, Germantown, WI 530222625093300
4/5Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
2/5
Quality
4/5
Beds
121
certified

How Complete Care at Germantown Compares in Wisconsin

Facility results compared with averages for CMS-certified nursing homes in Wisconsin. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
4/5
WI average
3.0/5
Above state average
Health inspection rating
4/5
WI average
2.8/5
Above state average
Staffing rating
2/5
WI average
3.6/5
Below state average
Nursing hours per resident
3.75 hrs/day
WI average
4.22 hrs/day
Below state average
RN hours per resident
0.89 hrs/day
WI average
0.99 hrs/day
Below state average
Staff turnover
57.1%
WI average
46.9%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 4/5 overall CMS rating is above the Wisconsin average of 3.0/5.
Its 4/5 health inspection rating is above the Wisconsin average of 2.8/5.
Reported nursing time is 3.75 hours per resident per day, below the state average of 4.22.
Reported RN time is 0.89 hours per resident per day, below the state average of 0.99.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
14
deficiency citations
Inspected Jan 24, 2024
Most recent cycle
4
deficiency citations
Inspected Mar 5, 2025
The most recent cycle recorded 10 fewer deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$9,733/mo
Wisconsin median
Private Room
$10,828/mo
Wisconsin median
Washington County 65+
25,584
18.7% of county
County Population
136,842
Washington County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Germantown is a 4-star Medicare and Medicaid certified nursing home in Germantown, Wisconsin with 121 certified beds. It has been operating since 1999. Its overall CMS rating is 4 out of 5.

Beds
121
Avg Residents/Day
52.6
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Oct 14, 1999
Sprinklers
Yes
Council
Resident
County
Washington
Last Inspection
Mar 5, 2025
Deficiencies (Cycle 1)
4
Weighted Score
31.0
Infection Citations
0

Deficiency Citations (29)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0551Potential for Harm

Give the resident's representative the ability to exercise the resident's rights.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0645Potential for Harm

PASARR screening for Mental disorders or Intellectual Disabilities

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0755Potential for Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Survey: Jan 30, 2025Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Jul 17, 2024Corrected: NoCycle: 2
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Jul 17, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Jan 24, 2024Corrected: NoCycle: 2
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Jan 24, 2024Corrected: NoCycle: 2
F0700Potential for Harm

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Survey: Jan 24, 2024Corrected: NoCycle: 2
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: May 8, 2024Corrected: NoCycle: 3
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: May 8, 2024Corrected: NoCycle: 3
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Nov 7, 2023Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Nov 7, 2023Corrected: NoCycle: 3
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0585Potential for Harm

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Oct 25, 2023Corrected: NoCycle: 3
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0582Potential for Harm

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0660Potential for Harm

Plan the resident's discharge to meet the resident's goals and needs.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0692Potential for Harm

Provide enough food/fluids to maintain a resident's health.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Nov 10, 2022Corrected: NoCycle: 3
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Nov 10, 2022Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.29 hrs
National avg: 2.32 hrs
LPN0.56 hrs
National avg: 0.86 hrs
RN0.89 hrs
National avg: 0.69 hrs
Total Nursing3.75 hrs
National avg: 3.86 hrs
Weekend Total3.26 hrs
National avg: 0.00 hrs
Physical Therapist0.03 hrs
National avg: 0.07 hrs
Total Turnover
57.1%
RN Turnover
60.0%
Administrators Left
2

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (26)

NameRoleTypeOwnership %Since
PC SWI HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Jun 1, 2022
PC SWI TOPCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2022
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AJun 1, 2022
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/AJun 1, 2022
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/AJun 1, 2022
STEIN, SHALOMCORPORATE OFFICERIndividualN/AJun 1, 2022
BIELINSKI, RENEEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 11, 2022
HALE, CASSANDRAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 22, 2024
HELLMAN, YOSEFOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2022
SIDHU, SARFRAZOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 15, 2023
SPITZER, MICHAELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 26, 2025
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/AJun 1, 2022
DES CAPITAL LLCADP OF THE SNFOrganizationN/AJun 1, 2022
JRK INVESTMENTS LLCADP OF THE SNFOrganizationN/AJun 1, 2022
PEACE CAPITAL HOLDINGS II LLCADP OF THE SNFOrganizationN/AJun 1, 2022
SMS 2021 TRUSTADP OF THE SNFOrganizationN/AJun 1, 2022
VIRGINIA HIGHLANDS PROPCO LLCADP OF THE SNFOrganizationN/AJun 1, 2022
WI 6 PROPCO HOLDCO LLCADP OF THE SNFOrganizationN/AJun 1, 2022
WI 6 PROPCO TOPCO LLCADP OF THE SNFOrganizationN/AJun 1, 2022
BIELINSKI, RENEEADP OF THE SNFIndividualN/AJul 11, 2022
HALE, CASSANDRAADP OF THE SNFIndividualN/AJan 22, 2024
HELLMAN, YOSEFADP OF THE SNFIndividualN/AJun 1, 2022
KLUGMAN, JACOBADP OF THE SNFIndividualN/AJun 1, 2022
SIDHU, SARFRAZADP OF THE SNFIndividualN/AMay 15, 2023
SPITZER, MICHAELADP OF THE SNFIndividualN/AMar 25, 2025
STERNBUCH, DANIELADP OF THE SNFIndividualN/AJun 1, 2022

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Germantown and nearby alternatives.

All Wisconsin facilities
Complete Care at Germantown
Germantown, WICurrent facility
CMS
4/5
Health
4/5
Staffing
2/5
Recorded fines: None
Menomonee Falls Health Services
Menomonee Falls, WI5.6 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $214,308
Lindengrove Menomonee Falls
Menomonee Falls, WI5.6 mi
CMS
1/5
Health
1/5
Staffing
3/5
Recorded fines: $142,393
Avina of Milwaukee
Milwaukee, WI7.6 miAbuse flag
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $90,921
Lasata Care Center
Cedarburg, WI8.0 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Cedarburg Health Services
Cedarburg, WI8.0 mi
CMS
3/5
Health
4/5
Staffing
4/5
Recorded fines: None
Amethyst Health of Brown Deer
Milwaukee, WI8.0 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $276,756
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Germantown
Germantown, WI · Current facility
—4/54/52/5None recorded
Menomonee Falls Health Services
Menomonee Falls, WI
5.6 mi2/52/53/5$214,308
Lindengrove Menomonee Falls
Menomonee Falls, WI
5.6 mi1/51/53/5$142,393
Avina of Milwaukee
Milwaukee, WI
7.6 mi1/51/52/5$90,921
Lasata Care Center
Cedarburg, WI
8.0 mi5/54/55/5None recorded
Cedarburg Health Services
Cedarburg, WI
8.0 mi3/54/54/5None recorded
Amethyst Health of Brown Deer
Milwaukee, WI
8.0 mi1/51/52/5$276,756

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Germantown?▾
Complete Care at Germantown has an overall CMS rating of 4 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 2/5, and quality measures rating of 4/5. This facility is rated above average.
How much does Complete Care at Germantown cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Wisconsin is $9,733/month for a semi-private room and $10,828/month for a private room (Genworth/CareScout 2024). Complete Care at Germantown participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Germantown had any health inspection violations?▾
Complete Care at Germantown had 4 deficiency citations in its most recent health inspection (Mar 5, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Complete Care at Germantown?▾
Complete Care at Germantown provides 3.75 total nursing staff hours per resident per day, including 0.89 RN hours, 0.56 LPN hours, and 2.29 nurse aide hours. The total staff turnover rate is 57.1%.
How many beds does Complete Care at Germantown have?▾
Complete Care at Germantown has 121 certified beds with an average of 52.6 residents per day, resulting in approximately 43% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Germantown?▾
Yes. This page lists 6 nearby nursing homes in Wisconsin. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.

Part of Complete Care

This chain operates 85 facilities. View all →