CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Maryland. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Complete Care at Multi Medical Center LLC is a 5-star Medicare and Medicaid certified nursing home in Towson, Maryland with 118 certified beds. It has been operating since 1974. Its overall CMS rating is 5 out of 5.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Honor the resident's right to organize and participate in resident/family groups in the facility.
The resident has the right to receive notices in a format and a language he or she understands.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Honor the resident's right to organize and participate in resident/family groups in the facility.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
+ 4 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PC MD OPCOS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | May 1, 2021 |
| PC WTA OPCO HOLDCO LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2021 |
| SMS 2021 TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | May 1, 2021 |
| STEIN, SHALOM | INDIRECT OWNERSHIP INTEREST | Individual | N/A | May 1, 2021 |
| WELLTOWER OP, LLC | 5% OR GREATER SECURITY INTEREST | Organization | N/A | May 1, 2023 |
| STEIN, SHALOM | MANAGING CONTROL - GOVERNING BODY | Individual | N/A | May 1, 2021 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | May 1, 2021 |
| COX, VICKIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jun 1, 2021 |
| MANSFIELD, MELISSA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2021 |
| ODACHOWSKI, STACIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Oct 3, 2022 |
| RIZQUI, IBRAHIM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Apr 1, 2023 |
| SILVERBERG, NISANEL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2021 |
| STEIN, SHALOM | TRUSTEE OF THE SNF | Individual | N/A | May 1, 2021 |
| AURORA GUARDIAN HOLDCO IV CO-BORROWER, LLC | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| AURORA GUARDIAN HOLDCO IV MEZZ BORROWER, LLC | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| AURORA GUARDIAN HOLDCO IV, LLC | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| AURORA GUARDIAN IV REALTY, LLC | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| AURORA GUARDIAN PARTNERS M7 LLC | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| J & R FAMILY INVESTMENTS, LLC | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| J&R M7 FAMILY INVESTMENTS LLC | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| L FRIEDMAN 2018 FAMILY TRUST | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| L FRIEDMAN FAMILY HOLDINGS LLC | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| LANDAU FAMILY INVESTMENT TRUST | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| M FRIEDMAN 2018 FAMILY TRUST | ADP OF THE SNF | Organization | N/A | Apr 28, 2021 |
| PC WTA ACQUISITION LLC | ADP OF THE SNF | Organization | N/A | May 1, 2021 |
| PC WTA M7 LLC | ADP OF THE SNF | Organization | N/A | May 1, 2021 |
| PEACE CAPITAL HOLDINGS LLC (DE) | ADP OF THE SNF | Organization | N/A | May 1, 2021 |
| SMS 2021 TRUST | ADP OF THE SNF | Organization | N/A | May 1, 2021 |
| VOORHEES CENTER NJ OWNER LLC | ADP OF THE SNF | Organization | N/A | Apr 28, 2023 |
| WELLTOWER OP, LLC | ADP OF THE SNF | Organization | N/A | May 1, 2021 |
| MANSFIELD, MELISSA | ADP OF THE SNF | Individual | N/A | May 1, 2021 |
| ODACHOWSKI, STACIE | ADP OF THE SNF | Individual | N/A | Oct 3, 2022 |
| OGUNMUYIWA, CAROLINE | ADP OF THE SNF | Individual | N/A | Oct 7, 2024 |
| RIZQUI, IBRAHIM | ADP OF THE SNF | Individual | N/A | Apr 1, 2023 |
Compare CMS ratings and recorded fines for Complete Care at Multi Medical Center LLC and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.
This chain operates 85 facilities. View all →