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HomeMarylandComplete Care at Multi Medical Center LLC

Complete Care at Multi Medical Center LLC

7700 York Road, Towson, MD 212044108215500WebsiteGoogle Maps
4.3on Google(235 reviews)
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
3/5
Quality
5/5
Beds
118
certified

How Complete Care at Multi Medical Center LLC Compares in Maryland

Facility results compared with averages for CMS-certified nursing homes in Maryland. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
MD average
3.1/5
Above state average
Health inspection rating
4/5
MD average
2.8/5
Above state average
Staffing rating
3/5
MD average
3.2/5
Close to state average
Nursing hours per resident
4.07 hrs/day
MD average
3.88 hrs/day
Above state average
RN hours per resident
0.97 hrs/day
MD average
0.85 hrs/day
Above state average
Staff turnover
36.4%
MD average
40.2%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the Maryland average of 3.1/5.
Its 4/5 health inspection rating is above the Maryland average of 2.8/5.
Reported RN time is 0.97 hours per resident per day, above the state average of 0.85.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
11
deficiency citations
Inspected Nov 8, 2024
Most recent cycle
12
deficiency citations
Inspected Mar 2, 2026
The most recent cycle recorded 1 more deficiency citation than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$11,019/mo
Maryland median
Private Room
$12,419/mo
Maryland median
Baltimore County 65+
149,892
17.6% of county
County Population
850,737
Baltimore County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Multi Medical Center LLC is a 5-star Medicare and Medicaid certified nursing home in Towson, Maryland with 118 certified beds. It has been operating since 1974. Its overall CMS rating is 5 out of 5.

Beds
118
Avg Residents/Day
105.8
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jun 1, 1974
Sprinklers
Yes
Council
Resident
County
Baltimore
Last Inspection
Mar 2, 2026
Deficiencies (Cycle 1)
12
Weighted Score
50.0
Infection Citations
0

Deficiency Citations (34)

F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0628Potential for Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0803Potential for Harm

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Mar 2, 2026Corrected: NoCycle: 1
F0804Potential for Harm

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0550Potential for Harm

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0565Potential for Harm

Honor the resident's right to organize and participate in resident/family groups in the facility.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0574Potential for Harm

The resident has the right to receive notices in a format and a language he or she understands.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0947Potential for Harm

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Survey: Nov 8, 2024Corrected: NoCycle: 2
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Aug 23, 2019Corrected: NoCycle: 3
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Aug 23, 2019Corrected: NoCycle: 3
F0925Potential for Harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Survey: Aug 23, 2019Corrected: NoCycle: 3
F0565Potential for Harm

Honor the resident's right to organize and participate in resident/family groups in the facility.

Survey: Aug 23, 2019Corrected: NoCycle: 3
F0604Potential for Harm

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Survey: Aug 23, 2019Corrected: NoCycle: 3
F0623Potential for Harm

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Survey: Aug 23, 2019Corrected: NoCycle: 3
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Aug 23, 2019Corrected: NoCycle: 3

+ 4 more deficiencies

Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.95 hrs
National avg: 2.32 hrs
LPN1.14 hrs
National avg: 0.86 hrs
RN0.97 hrs
National avg: 0.69 hrs
Total Nursing4.07 hrs
National avg: 3.86 hrs
Weekend Total3.70 hrs
National avg: 0.00 hrs
Physical Therapist0.04 hrs
National avg: 0.07 hrs
Total Turnover
36.4%
RN Turnover
40.7%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (34)

NameRoleTypeOwnership %Since
PC MD OPCOS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%May 1, 2021
PC WTA OPCO HOLDCO LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2021
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMay 1, 2021
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/AMay 1, 2021
WELLTOWER OP, LLC5% OR GREATER SECURITY INTERESTOrganizationN/AMay 1, 2023
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/AMay 1, 2021
STEIN, SHALOMCORPORATE OFFICERIndividualN/AMay 1, 2021
COX, VICKIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 1, 2021
MANSFIELD, MELISSAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2021
ODACHOWSKI, STACIEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 3, 2022
RIZQUI, IBRAHIMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AApr 1, 2023
SILVERBERG, NISANELOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2021
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/AMay 1, 2021
AURORA GUARDIAN HOLDCO IV CO-BORROWER, LLCADP OF THE SNFOrganizationN/AApr 28, 2023
AURORA GUARDIAN HOLDCO IV MEZZ BORROWER, LLCADP OF THE SNFOrganizationN/AApr 28, 2023
AURORA GUARDIAN HOLDCO IV, LLCADP OF THE SNFOrganizationN/AApr 28, 2023
AURORA GUARDIAN IV REALTY, LLCADP OF THE SNFOrganizationN/AApr 28, 2023
AURORA GUARDIAN PARTNERS M7 LLCADP OF THE SNFOrganizationN/AApr 28, 2023
J & R FAMILY INVESTMENTS, LLCADP OF THE SNFOrganizationN/AApr 28, 2023
J&R M7 FAMILY INVESTMENTS LLCADP OF THE SNFOrganizationN/AApr 28, 2023
L FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/AApr 28, 2023
L FRIEDMAN FAMILY HOLDINGS LLCADP OF THE SNFOrganizationN/AApr 28, 2023
LANDAU FAMILY INVESTMENT TRUSTADP OF THE SNFOrganizationN/AApr 28, 2023
M FRIEDMAN 2018 FAMILY TRUSTADP OF THE SNFOrganizationN/AApr 28, 2021
PC WTA ACQUISITION LLCADP OF THE SNFOrganizationN/AMay 1, 2021
PC WTA M7 LLCADP OF THE SNFOrganizationN/AMay 1, 2021
PEACE CAPITAL HOLDINGS LLC (DE)ADP OF THE SNFOrganizationN/AMay 1, 2021
SMS 2021 TRUSTADP OF THE SNFOrganizationN/AMay 1, 2021
VOORHEES CENTER NJ OWNER LLCADP OF THE SNFOrganizationN/AApr 28, 2023
WELLTOWER OP, LLCADP OF THE SNFOrganizationN/AMay 1, 2021
MANSFIELD, MELISSAADP OF THE SNFIndividualN/AMay 1, 2021
ODACHOWSKI, STACIEADP OF THE SNFIndividualN/AOct 3, 2022
OGUNMUYIWA, CAROLINEADP OF THE SNFIndividualN/AOct 7, 2024
RIZQUI, IBRAHIMADP OF THE SNFIndividualN/AApr 1, 2023

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Multi Medical Center LLC and nearby alternatives.

All Maryland facilities
Complete Care at Multi Medical Center LLC
Towson, MDCurrent facility
CMS
5/5
Health
4/5
Staffing
3/5
Recorded fines: None
Holly Hill Healthcare Center
Towson, MD1,056 ftAbuse flag
CMS
2/5
Health
1/5
Staffing
4/5
Recorded fines: $8,278
Towson Rehabilitation and Healthcare Center
Towson, MD1.2 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: $10,036
Edenwald
Towson, MD1.4 mi
CMS
5/5
Health
5/5
Staffing
5/5
Recorded fines: None
Pickersgill Retirement Community
Towson, MD1.5 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
Autumn Lake Healthcare at Long Green
Baltimore, MD1.6 mi
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: None
Autumn Lake Healthcare at Homewood
Baltimore, MD1.7 miAbuse flag
CMS
1/5
Health
1/5
Staffing
1/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Multi Medical Center LLC
Towson, MD · Current facility
—5/54/53/5None recorded
Holly Hill Healthcare Center
Towson, MD
1,056 ft2/51/54/5$8,278
Towson Rehabilitation and Healthcare Center
Towson, MD
1.2 mi4/53/52/5$10,036
Edenwald
Towson, MD
1.4 mi5/55/55/5None recorded
Pickersgill Retirement Community
Towson, MD
1.5 mi4/54/54/5None recorded
Autumn Lake Healthcare at Long Green
Baltimore, MD
1.6 mi1/51/52/5None recorded
Autumn Lake Healthcare at Homewood
Baltimore, MD
1.7 mi1/51/51/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Multi Medical Center LLC?▾
Complete Care at Multi Medical Center LLC has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 3/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Complete Care at Multi Medical Center LLC cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Maryland is $11,019/month for a semi-private room and $12,419/month for a private room (Genworth/CareScout 2024). Complete Care at Multi Medical Center LLC participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Multi Medical Center LLC had any health inspection violations?▾
Complete Care at Multi Medical Center LLC had 12 deficiency citations in its most recent health inspection (Mar 2, 2026). The current CMS dataset records no fines for this facility.
What are the staffing levels at Complete Care at Multi Medical Center LLC?▾
Complete Care at Multi Medical Center LLC provides 4.07 total nursing staff hours per resident per day, including 0.97 RN hours, 1.14 LPN hours, and 1.95 nurse aide hours. The total staff turnover rate is 36.4%.
How many beds does Complete Care at Multi Medical Center LLC have?▾
Complete Care at Multi Medical Center LLC has 118 certified beds with an average of 105.8 residents per day, resulting in approximately 90% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Multi Medical Center LLC?▾
Yes. This page lists 6 nearby nursing homes in Maryland, including 4 in Towson. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Multi Medical Center LLC?▾
On Google Maps, Complete Care at Multi Medical Center LLC has a rating of 4.3 out of 5 based on 235 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 5/5.

Part of Complete Care

This chain operates 85 facilities. View all →