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HomeNew JerseyComplete Care at Prospect Heights LLC

Complete Care at Prospect Heights LLC

336 Prospect Ave, Hackensack, NJ 076012016781800WebsiteGoogle Maps
4.5on Google(206 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
1/5
Staffing
2/5
Quality
5/5
Beds
196
certified
6 fine(s) totaling $59,312

How Complete Care at Prospect Heights LLC Compares in New Jersey

Facility results compared with averages for CMS-certified nursing homes in New Jersey. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
NJ average
3.3/5
Below state average
Health inspection rating
1/5
NJ average
2.8/5
Below state average
Staffing rating
2/5
NJ average
3.0/5
Below state average
Nursing hours per resident
3.09 hrs/day
NJ average
3.85 hrs/day
Below state average
RN hours per resident
0.86 hrs/day
NJ average
0.68 hrs/day
Above state average
Staff turnover
45.9%
NJ average
39.7%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the New Jersey average of 3.3/5.
Its 1/5 health inspection rating is below the New Jersey average of 2.8/5.
Reported nursing time is 3.09 hours per resident per day, below the state average of 3.85.
Reported RN time is 0.86 hours per resident per day, above the state average of 0.68.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
11
deficiency citations
Inspected Sep 27, 2024
Most recent cycle
19
deficiency citations
Inspected Jan 29, 2026
The most recent cycle recorded 8 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$12,419/mo
New Jersey median
Private Room
$13,718/mo
New Jersey median
Bergen County 65+
167,276
17.5% of county
County Population
953,243
Bergen County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Prospect Heights LLC is a 2-star Medicare and Medicaid certified nursing home in Hackensack, New Jersey with 196 certified beds. It has been operating since 2000. Its overall CMS rating is 2 out of 5.

Beds
196
Avg Residents/Day
122
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 5, 2000
Sprinklers
Yes
Council
Resident
County
Bergen
Last Inspection
Jan 29, 2026
Deficiencies (Cycle 1)
19
Weighted Score
104.0
Infection Citations
1

Deficiency Citations (33)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0838Potential for Harm

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0605Potential for Harm

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0686Potential for Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0698Potential for Harm

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0756Potential for Harm

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0757Potential for Harm

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0908Potential for Harm

Keep all essential equipment working safely.

Survey: Jan 29, 2026Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 5, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 11, 2025Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 27, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Sep 27, 2024Corrected: NoCycle: 2
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Sep 27, 2024Corrected: NoCycle: 2
F0657Actual Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Apr 16, 2024Corrected: NoCycle: 3
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Apr 16, 2024Corrected: NoCycle: 3
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 16, 2024Corrected: NoCycle: 3
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Apr 16, 2024Corrected: NoCycle: 3
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Apr 16, 2024Corrected: NoCycle: 3
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 15, 2024Corrected: NoCycle: 3

+ 3 more deficiencies

Total Fines
$59,312
Number of Fines
6
Payment Denials
0
Total Penalties
6

Penalty History

FineDec 18, 2023
$3,174
FineFeb 12, 2024
$3,418
FineFeb 20, 2024
$3,798
FineJan 22, 2024
$7,976
FineFeb 15, 2024
$15,646
FineApr 16, 2024
$25,300

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.24 hrs
National avg: 2.32 hrs
LPN0.99 hrs
National avg: 0.86 hrs
RN0.86 hrs
National avg: 0.69 hrs
Total Nursing3.09 hrs
National avg: 3.86 hrs
Weekend Total2.61 hrs
National avg: 0.00 hrs
Physical Therapist0.20 hrs
National avg: 0.07 hrs
Total Turnover
45.9%
RN Turnover
42.1%
Administrators Left
1

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (33)

NameRoleTypeOwnership %Since
PC HMH HOLDINGS 2 LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 28, 2023
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 28, 2023
DES CAPITAL LLCINDIRECT OWNERSHIP INTERESTOrganizationN/ASep 28, 2023
JRK INVESTMENTS LLCINDIRECT OWNERSHIP INTERESTOrganizationN/ASep 28, 2023
KLUGMAN, JACOBINDIRECT OWNERSHIP INTERESTIndividualN/ASep 28, 2023
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/ASep 28, 2023
STERNBUCH, DANIELINDIRECT OWNERSHIP INTERESTIndividualN/ASep 28, 2023
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/ASep 28, 2023
ELSEBAI, KARINACORPORATE DIRECTORIndividualN/ASep 28, 2023
MINA, JOSEPHCORPORATE DIRECTORIndividualN/ANov 18, 2024
STEIN, SHALOMCORPORATE OFFICERIndividualN/ASep 28, 2023
ASPRIL, VILMAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 21, 2024
CLEMOR, RJOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJun 7, 2024
ELSEBAI, KARINAOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 28, 2023
MINA, JOSEPHOPERATIONAL/MANAGERIAL CONTROLIndividualN/ANov 18, 2024
SCHWARTZ, HERSHELOPERATIONAL/MANAGERIAL CONTROLIndividualN/ASep 28, 2023
SOWMA, NIKITAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AFeb 10, 2025
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/ASep 28, 2023
DES CAPITAL LLCADP OF THE SNFOrganizationN/ASep 28, 2023
JRK INVESTMENTS LLCADP OF THE SNFOrganizationN/ASep 28, 2023
PC HMH HOLDINGS 2 LLCADP OF THE SNFOrganizationN/ASep 28, 2023
PC HMH PROPCO HOLDINGS 2 LLCADP OF THE SNFOrganizationN/ASep 28, 2023
PEACE CAPITAL HOLDINGS LLC (DE)ADP OF THE SNFOrganizationN/ASep 28, 2023
PROSPECT HEIGHTS PROPCO LLCADP OF THE SNFOrganizationN/ASep 28, 2023
SMS 2021 TRUSTADP OF THE SNFOrganizationN/ASep 28, 2023
ASPRIL, VILMAADP OF THE SNFIndividualN/AOct 21, 2024
CLEMOR, RJADP OF THE SNFIndividualN/AJun 7, 2024
ELSEBAI, KARINAADP OF THE SNFIndividualN/ASep 28, 2023
KLUGMAN, JACOBADP OF THE SNFIndividualN/ASep 28, 2023
MINA, JOSEPHADP OF THE SNFIndividualN/ANov 18, 2024
SCHWARTZ, HERSHELADP OF THE SNFIndividualN/ASep 28, 2023
SOWMA, NIKITAADP OF THE SNFIndividualN/AFeb 10, 2025
STERNBUCH, DANIELADP OF THE SNFIndividualN/ASep 28, 2023

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Prospect Heights LLC and nearby alternatives.

All New Jersey facilities
Complete Care at Prospect Heights LLC
Hackensack, NJCurrent facility
CMS
2/5
Health
1/5
Staffing
2/5
Recorded fines: $59,312
Careone at Wellington
Hackensack, NJ3,696 ft
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: $18,431
Atlas Rehabilitation and Healthcare at Maywood
Maywood, NJ4,224 ft
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: None
Complete Care at Regent LLC
Hackensack, NJ1.1 mi
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Alaris Health at The Chateau
Rochelle Park, NJ1.2 mi
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: None
CareOne At Teaneck
Teaneck, NJ2.5 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Family of Caring at Teaneck LLC
Teaneck, NJ2.6 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Prospect Heights LLC
Hackensack, NJ · Current facility
—2/51/52/5$59,312
Careone at Wellington
Hackensack, NJ
3,696 ft3/52/53/5$18,431
Atlas Rehabilitation and Healthcare at Maywood
Maywood, NJ
4,224 ft4/53/52/5None recorded
Complete Care at Regent LLC
Hackensack, NJ
1.1 mi2/52/54/5None recorded
Alaris Health at The Chateau
Rochelle Park, NJ
1.2 mi2/53/51/5None recorded
CareOne At Teaneck
Teaneck, NJ
2.5 mi4/53/53/5None recorded
Family of Caring at Teaneck LLC
Teaneck, NJ
2.6 mi4/54/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Prospect Heights LLC?▾
Complete Care at Prospect Heights LLC has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated below average.
How much does Complete Care at Prospect Heights LLC cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in New Jersey is $12,419/month for a semi-private room and $13,718/month for a private room (Genworth/CareScout 2024). Complete Care at Prospect Heights LLC participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Prospect Heights LLC had any health inspection violations?▾
Complete Care at Prospect Heights LLC had 19 deficiency citations in its most recent health inspection (Jan 29, 2026). The current CMS dataset records 6 fine(s) totaling $59,312. It also has 1 infection control citation(s).
What are the staffing levels at Complete Care at Prospect Heights LLC?▾
Complete Care at Prospect Heights LLC provides 3.09 total nursing staff hours per resident per day, including 0.86 RN hours, 0.99 LPN hours, and 1.24 nurse aide hours. The total staff turnover rate is 45.9%.
How many beds does Complete Care at Prospect Heights LLC have?▾
Complete Care at Prospect Heights LLC has 196 certified beds with an average of 122 residents per day, resulting in approximately 62% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Prospect Heights LLC?▾
Yes. This page lists 6 nearby nursing homes in New Jersey, including 2 in Hackensack. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Prospect Heights LLC?▾
On Google Maps, Complete Care at Prospect Heights LLC has a rating of 4.5 out of 5 based on 206 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Complete Care

This chain operates 85 facilities. View all →