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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeNew JerseyComplete Care at Prospect Heights LLC

Complete Care at Prospect Heights LLC

336 Prospect Ave, Hackensack, NJ 076012016781800
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
1/5
Staffing
2/5
Quality
5/5
Beds
196
certified
7 fine(s) totaling $118,483

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 196 certified beds with an average of 120.1 residents per day (61% occupancy)

• Last health inspection found 5 deficiencies (inspected Sep 27, 2024)

• Has been fined a total of $118,483 across 7 fine(s)

• Total nursing staff: 3.34 hours per resident per day

• Staff turnover rate: 50.4% (high)

• Part of the Complete Care chain (85 facilities)

Complete Care at Prospect Heights LLC is a 2-star Medicare and Medicaid certified nursing home in Hackensack, New Jersey with 196 certified beds. It has been operating since 2000. The facility scored below average compared to New Jersey facilities.

Beds
196
Avg Residents/Day
120.1
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Jan 5, 2000
Sprinklers
Yes
Council
Resident
County
Bergen
Last Inspection
Sep 27, 2024
Deficiencies (Cycle 1)
5
Weighted Score
105.0
Infection Citations
1

Deficiency Citations (16)

F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Feb 11, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Mar 5, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Sep 27, 2024Corrected: NoCycle: 1
F0732Minimal Harm

Post nurse staffing information every day.

Survey: Sep 27, 2024Corrected: NoCycle: 1
F0880Immediate Jeopardy

Provide and implement an infection prevention and control program.

Survey: Sep 27, 2024Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0657Actual Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0676Potential for Harm

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0697Actual Harm

Provide safe, appropriate pain management for a resident who requires such services.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Apr 16, 2024Corrected: NoCycle: 2
F0689Immediate Jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Feb 15, 2024Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 3, 2022Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Oct 3, 2022Corrected: NoCycle: 2
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Oct 3, 2022Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Feb 25, 2020Corrected: NoCycle: 3
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Feb 25, 2020Corrected: NoCycle: 3
Total Fines
$118,483
Number of Fines
7
Payment Denials
0
Total Penalties
7

Penalty History

FineDec 18, 2023
$3,174
FineFeb 12, 2024
$3,418
FineFeb 20, 2024
$3,798
FineJan 22, 2024
$7,976
FineFeb 15, 2024
$15,646
FineApr 16, 2024
$25,300
FineSep 27, 2024
$59,171

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.44 hrs
National avg: 2.35 hrs
LPN1.08 hrs
National avg: 0.86 hrs
RN0.82 hrs
National avg: 0.68 hrs
Total Nursing3.34 hrs
National avg: 3.89 hrs
Weekend Total2.68 hrs
National avg: 0.00 hrs
Physical Therapist0.18 hrs
National avg: 0.07 hrs
Total Turnover
50.4%
RN Turnover
59.1%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Limited Liability company
Recent Change
No

Owners & Managers (6)

NameRoleTypeOwnership %Since
PC HMH OPCO HOLDINGS 2 LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Sep 28, 2023
PC HMH HOLDINGS 2 LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 28, 2023
PEACE CAPITAL HOLDINGS LLC (DE)5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 28, 2023
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/ASep 28, 2023
ASPRIL, VILMAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AOct 21, 2024
STEIN, SHALOMCORPORATE OFFICERIndividualN/ASep 28, 2023

Nearby Nursing Homes

All New Jersey facilities

Careone at Wellington

Hackensack, NJ · 128 beds

For profit$18,431 in fines
Health
Staffing
Quality
3433 ft

Complete Care at Regent LLC

Hackensack, NJ · 180 beds

For profit$4,226 in fines
Health
Staffing
Quality
1.1 mi

Frequently Asked Questions

What is the CMS rating for Complete Care at Prospect Heights LLC?▾
Complete Care at Prospect Heights LLC has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 1/5, staffing rating of 2/5, and quality measures rating of 5/5. This facility is rated below average.
Has Complete Care at Prospect Heights LLC had any health inspection violations?▾
Complete Care at Prospect Heights LLC had 5 deficiency citations in its most recent health inspection (Sep 27, 2024). The facility has been fined a total of $118,483 across 7 fine(s). It also has 1 infection control citation(s).
What are the staffing levels at Complete Care at Prospect Heights LLC?▾
Complete Care at Prospect Heights LLC provides 3.34 total nursing staff hours per resident per day, including 0.82 RN hours, 1.08 LPN hours, and 1.44 nurse aide hours. The total staff turnover rate is 50.4%.
How many beds does Complete Care at Prospect Heights LLC have?▾
Complete Care at Prospect Heights LLC has 196 certified beds with an average of 120.1 residents per day, resulting in approximately 61% occupancy. The facility is For profit - Limited Liability company owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Prospect Heights LLC?▾
Yes, there are 2 other nursing homes in Hackensack, New Jersey with an average rating of 2.3/5. You can compare all facilities on the Hackensack nursing homes page.

Part of Complete Care

This chain operates 85 facilities. View all →