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Data from CMS, Census Bureau & CareScout. Not affiliated with the U.S. government.

© 2026 NursingHomes.us. All data from CMS.gov.
HomeNew JerseyComplete Care at Regent LLC

Complete Care at Regent LLC

50 Polifly Road, Hackensack, NJ 076012016461166
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System
Health
2/5
Staffing
3/5
Quality
4/5
Beds
180
certified
1 fine(s) totaling $4,226

Key Findings

• CMS rates this facility 2/5 stars (below average)

• Has 180 certified beds with an average of 169.8 residents per day (94% occupancy)

• Last health inspection found 17 deficiencies (inspected Feb 3, 2025)

• Has been fined a total of $4,226 across 1 fine(s)

• Total nursing staff: 3.20 hours per resident per day

• Staff turnover rate: 25.0%

• Part of the Complete Care chain (85 facilities)

Complete Care at Regent LLC is a 2-star Medicare and Medicaid certified nursing home in Hackensack, New Jersey with 180 certified beds. It has been operating since 1990. The facility scored below average compared to New Jersey facilities.

Beds
180
Avg Residents/Day
169.8
Ownership
For profit - Individual
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 1, 1990
Sprinklers
Yes
Council
Resident
County
Bergen
Last Inspection
Feb 3, 2025
Deficiencies (Cycle 1)
17
Weighted Score
89.0
Infection Citations
0

Deficiency Citations (25)

F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0728Potential for Harm

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 4, 2023Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jun 14, 2022Corrected: NoCycle: 3
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Jun 14, 2022Corrected: NoCycle: 3
Total Fines
$4,226
Number of Fines
1
Payment Denials
0
Total Penalties
1

Penalty History

FineFeb 21, 2023
$4,226

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide1.99 hrs
National avg: 2.35 hrs
LPN0.71 hrs
National avg: 0.86 hrs
RN0.50 hrs
National avg: 0.68 hrs
Total Nursing3.20 hrs
National avg: 3.89 hrs
Weekend Total2.90 hrs
National avg: 0.00 hrs
Physical Therapist0.01 hrs
National avg: 0.07 hrs
Total Turnover
25.0%
RN Turnover
25.0%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Individual
Recent Change
No

Owners & Managers (9)

NameRoleTypeOwnership %Since
PC HMH OPCO HOLDNGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 16, 2023
PC HMH HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 16, 2023
PEACE CAPITAL HOLDINGS LLC (DE)5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 16, 2023
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 16, 2023
ELSEBAI, KARINAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 16, 2023
GOTTESMAN, MOSHEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 28, 2023
KARIM, KARIMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 6, 2023
ZACKAI, RAANANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
STEIN, SHALOMCORPORATE OFFICERIndividualN/AMar 16, 2023

Nearby Nursing Homes

All New Jersey facilities

Careone at Wellington

Hackensack, NJ · 128 beds

For profit$18,431 in fines
Health
Staffing
Quality
4561 ft

Complete Care at Prospect Heights LLC

Hackensack, NJ · 196 beds

For profit$118,483 in fines
Health
Staffing
Quality
1.1 mi

Frequently Asked Questions

What is the CMS rating for Complete Care at Regent LLC?▾
Complete Care at Regent LLC has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 3/5, and quality measures rating of 4/5. This facility is rated below average.
Has Complete Care at Regent LLC had any health inspection violations?▾
Complete Care at Regent LLC had 17 deficiency citations in its most recent health inspection (Feb 3, 2025). The facility has been fined a total of $4,226 across 1 fine(s).
What are the staffing levels at Complete Care at Regent LLC?▾
Complete Care at Regent LLC provides 3.20 total nursing staff hours per resident per day, including 0.50 RN hours, 0.71 LPN hours, and 1.99 nurse aide hours. The total staff turnover rate is 25.0%.
How many beds does Complete Care at Regent LLC have?▾
Complete Care at Regent LLC has 180 certified beds with an average of 169.8 residents per day, resulting in approximately 94% occupancy. The facility is For profit - Individual owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Regent LLC?▾
Yes, there are 2 other nursing homes in Hackensack, New Jersey with an average rating of 2.3/5. You can compare all facilities on the Hackensack nursing homes page.

Part of Complete Care

This chain operates 85 facilities. View all →