• CMS rates this facility 2/5 stars (below average)
• Has 180 certified beds with an average of 169.8 residents per day (94% occupancy)
• Last health inspection found 17 deficiencies (inspected Feb 3, 2025)
• Has been fined a total of $4,226 across 1 fine(s)
• Total nursing staff: 3.20 hours per resident per day
• Staff turnover rate: 25.0%
• Part of the Complete Care chain (85 facilities)
Complete Care at Regent LLC is a 2-star Medicare and Medicaid certified nursing home in Hackensack, New Jersey with 180 certified beds. It has been operating since 1990. The facility scored below average compared to New Jersey facilities.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide activities to meet all resident's needs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Provide safe and appropriate respiratory care for a resident when needed.
Post nurse staffing information every day.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ensure each resident receives an accurate assessment.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure medication error rates are not 5 percent or greater.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PC HMH OPCO HOLDNGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Mar 16, 2023 |
| PC HMH HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 16, 2023 |
| PEACE CAPITAL HOLDINGS LLC (DE) | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 16, 2023 |
| SMS 2021 TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Mar 16, 2023 |
| ELSEBAI, KARINA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 16, 2023 |
| GOTTESMAN, MOSHE | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Aug 28, 2023 |
| KARIM, KARIM | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 6, 2023 |
| ZACKAI, RAANAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jan 1, 2025 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | Mar 16, 2023 |
This chain operates 85 facilities. View all →