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HomeNew JerseyComplete Care at Regent LLC

Complete Care at Regent LLC

50 Polifly Road, Hackensack, NJ 076012016461166WebsiteGoogle Maps
4.3on Google(235 reviews)
2/5Below Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
2/5
Staffing
4/5
Quality
4/5
Beds
180
certified

How Complete Care at Regent LLC Compares in New Jersey

Facility results compared with averages for CMS-certified nursing homes in New Jersey. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
2/5
NJ average
3.3/5
Below state average
Health inspection rating
2/5
NJ average
2.8/5
Below state average
Staffing rating
4/5
NJ average
3.0/5
Above state average
Nursing hours per resident
3.30 hrs/day
NJ average
3.85 hrs/day
Below state average
RN hours per resident
0.61 hrs/day
NJ average
0.68 hrs/day
Close to state average
Staff turnover
34.8%
NJ average
39.7%
Lower than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 2/5 overall CMS rating is below the New Jersey average of 3.3/5.
Its 2/5 health inspection rating is below the New Jersey average of 2.8/5.
Reported nursing time is 3.30 hours per resident per day, below the state average of 3.85.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
6
deficiency citations
Inspected Oct 2, 2023
Most recent cycle
17
deficiency citations
Inspected Feb 3, 2025
The most recent cycle recorded 11 more deficiency citations than the previous cycle.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$12,419/mo
New Jersey median
Private Room
$13,718/mo
New Jersey median
Bergen County 65+
167,276
17.5% of county
County Population
953,243
Bergen County

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Complete Care at Regent LLC is a 2-star Medicare and Medicaid certified nursing home in Hackensack, New Jersey with 180 certified beds. It has been operating since 1990. Its overall CMS rating is 2 out of 5.

Beds
180
Avg Residents/Day
163.8
Ownership
For profit - Individual
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
May 1, 1990
Sprinklers
Yes
Council
Resident
County
Bergen
Last Inspection
Feb 3, 2025
Deficiencies (Cycle 1)
17
Weighted Score
89.0
Infection Citations
0

Deficiency Citations (25)

F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0584Potential for Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0607Potential for Harm

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0625Potential for Harm

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0558Potential for Harm

Reasonably accommodate the needs and preferences of each resident.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0679Potential for Harm

Provide activities to meet all resident's needs.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0693Potential for Harm

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0725Potential for Harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0728Potential for Harm

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0732Potential for Harm

Post nurse staffing information every day.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0842Potential for Harm

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Survey: Feb 3, 2025Corrected: NoCycle: 1
F0640Potential for Harm

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0641Potential for Harm

Ensure each resident receives an accurate assessment.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0688Potential for Harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0761Potential for Harm

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Survey: Oct 2, 2023Corrected: NoCycle: 2
F0684Potential for Harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Survey: Oct 4, 2023Corrected: NoCycle: 3
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Jun 14, 2022Corrected: NoCycle: 3
F0759Potential for Harm

Ensure medication error rates are not 5 percent or greater.

Survey: Jun 14, 2022Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.07 hrs
National avg: 2.32 hrs
LPN0.62 hrs
National avg: 0.86 hrs
RN0.61 hrs
National avg: 0.69 hrs
Total Nursing3.30 hrs
National avg: 3.86 hrs
Weekend Total3.03 hrs
National avg: 0.00 hrs
Physical Therapist0.05 hrs
National avg: 0.07 hrs
Total Turnover
34.8%
RN Turnover
26.9%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Individual
Recent Change
No

Owners & Managers (26)

NameRoleTypeOwnership %Since
PC HMH OPCO HOLDNGS LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%Mar 16, 2023
PC HMH HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 16, 2023
SMS 2021 TRUST5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationN/AMar 16, 2023
STEIN, SHALOMINDIRECT OWNERSHIP INTERESTIndividualN/AMar 16, 2023
STEIN, SHALOMMANAGING CONTROL - GOVERNING BODYIndividualN/AMar 16, 2023
STEIN, SHALOMCORPORATE OFFICERIndividualN/AMar 16, 2023
ELSEBAI, KARINAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 16, 2023
GOTTESMAN, MOSHEOPERATIONAL/MANAGERIAL CONTROLIndividualN/AAug 28, 2023
KARIM, KARIMOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 6, 2023
ZACKAI, RAANANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJan 1, 2025
STEIN, SHALOMTRUSTEE OF THE SNFIndividualN/AMar 16, 2023
EEF CAPITAL LLCADP OF THE SNFOrganizationN/AMar 16, 2023
PC HMH HOLDINGS LLCADP OF THE SNFOrganizationN/AMar 16, 2023
PC HMH PROPCO INTERMEDIATE 9 LLCADP OF THE SNFOrganizationN/AMar 16, 2023
PC HMH TOPCO PROPCO HOLDINGS LLCADP OF THE SNFOrganizationN/AMar 16, 2023
PEACE CAPITAL HOLDINGS LLC (DE)ADP OF THE SNFOrganizationN/AMar 16, 2023
REGENT PROPCO HOLDCO LLCADP OF THE SNFOrganizationN/AMar 16, 2023
REGENT PROPCO LLCADP OF THE SNFOrganizationN/AMar 16, 2023
SMS 2021 TRUSTADP OF THE SNFOrganizationN/AMar 16, 2023
ELSEBAI, KARINAADP OF THE SNFIndividualN/AMar 16, 2023
GOTTESMAN, MOSHEADP OF THE SNFIndividualN/AAug 28, 2023
KARIM, KARIMADP OF THE SNFIndividualN/AMar 16, 2023
SCHLAFF, BENNYADP OF THE SNFIndividualN/AMar 16, 2023
SCHLAFF, NACHUMADP OF THE SNFIndividualN/AMar 16, 2023
SIRINGAN, NILOADP OF THE SNFIndividualN/ANov 13, 2023
ZACKAI, RAANANADP OF THE SNFIndividualN/AJan 1, 2025

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Complete Care at Regent LLC and nearby alternatives.

All New Jersey facilities
Complete Care at Regent LLC
Hackensack, NJCurrent facility
CMS
2/5
Health
2/5
Staffing
4/5
Recorded fines: None
Careone at Wellington
Hackensack, NJ4,752 ft
CMS
3/5
Health
2/5
Staffing
3/5
Recorded fines: $18,431
Complete Care at Prospect Heights LLC
Hackensack, NJ1.1 mi
CMS
2/5
Health
1/5
Staffing
2/5
Recorded fines: $59,312
Atlas Rehabilitation and Healthcare at Maywood
Maywood, NJ1.5 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: None
Alaris Health at The Chateau
Rochelle Park, NJ1.7 mi
CMS
2/5
Health
3/5
Staffing
1/5
Recorded fines: None
CareOne At Teaneck
Teaneck, NJ2.4 mi
CMS
4/5
Health
3/5
Staffing
3/5
Recorded fines: None
Family of Caring at Teaneck LLC
Teaneck, NJ2.9 mi
CMS
4/5
Health
4/5
Staffing
4/5
Recorded fines: None
FacilityDistanceCMSHealthStaffingRecorded fines
Complete Care at Regent LLC
Hackensack, NJ · Current facility
—2/52/54/5None recorded
Careone at Wellington
Hackensack, NJ
4,752 ft3/52/53/5$18,431
Complete Care at Prospect Heights LLC
Hackensack, NJ
1.1 mi2/51/52/5$59,312
Atlas Rehabilitation and Healthcare at Maywood
Maywood, NJ
1.5 mi4/53/52/5None recorded
Alaris Health at The Chateau
Rochelle Park, NJ
1.7 mi2/53/51/5None recorded
CareOne At Teaneck
Teaneck, NJ
2.4 mi4/53/53/5None recorded
Family of Caring at Teaneck LLC
Teaneck, NJ
2.9 mi4/54/54/5None recorded

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Complete Care at Regent LLC?▾
Complete Care at Regent LLC has an overall CMS rating of 2 out of 5 stars, with a health inspection rating of 2/5, staffing rating of 4/5, and quality measures rating of 4/5. This facility is rated below average.
How much does Complete Care at Regent LLC cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in New Jersey is $12,419/month for a semi-private room and $13,718/month for a private room (Genworth/CareScout 2024). Complete Care at Regent LLC participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Complete Care at Regent LLC had any health inspection violations?▾
Complete Care at Regent LLC had 17 deficiency citations in its most recent health inspection (Feb 3, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Complete Care at Regent LLC?▾
Complete Care at Regent LLC provides 3.30 total nursing staff hours per resident per day, including 0.61 RN hours, 0.62 LPN hours, and 2.07 nurse aide hours. The total staff turnover rate is 34.8%.
How many beds does Complete Care at Regent LLC have?▾
Complete Care at Regent LLC has 180 certified beds with an average of 163.8 residents per day, resulting in approximately 91% occupancy. The facility is For profit - Individual owned and is part of the Complete Care chain.
Are there other nursing homes near Complete Care at Regent LLC?▾
Yes. This page lists 6 nearby nursing homes in New Jersey, including 2 in Hackensack. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Complete Care at Regent LLC?▾
On Google Maps, Complete Care at Regent LLC has a rating of 4.3 out of 5 based on 235 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 2/5.

Part of Complete Care

This chain operates 85 facilities. View all →