• CMS rates this facility 3/5 stars (average)
• Has 190 certified beds with an average of 175.9 residents per day (93% occupancy)
• Last health inspection found 11 deficiencies (inspected Jan 13, 2025)
• Has been fined a total of $41,098 across 1 fine(s)
• Total nursing staff: 3.58 hours per resident per day
• Staff turnover rate: 64.1% (high)
• Part of the Complete Care chain (85 facilities)
Complete Care at Voorhees, LLC is a 3-star Medicare and Medicaid certified nursing home in Voorhees, New Jersey with 190 certified beds. It has been operating since 1986. The facility scored at average compared to New Jersey facilities.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate foot care.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide and implement an infection prevention and control program.
Implement a program that monitors antibiotic use.
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
+ 4 more deficiencies
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PC NJ2 OPCOS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jul 1, 2021 |
| PEACE CAPITAL HOLDINGS LLC (DE) | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2021 |
| SMS 2021 TRUST | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jul 1, 2021 |
| HOCH, ROBERT | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2021 |
| LOVE, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2021 |
| MERCADO, WANDA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2021 |
| PECORA, ANDREW | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2021 |
| SOLARZ, JEFFREY | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 2021 |
| STEIN, SHALOM | CORPORATE OFFICER | Individual | N/A | Jul 1, 2021 |
| WELLTOWER OP LLC | 5% OR GREATER SECURITY INTEREST | Organization | N/A | Jul 1, 2021 |
This chain operates 85 facilities. View all →