CMS data snapshot: July 2026
Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.
Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.
A side-by-side view of the two CMS inspection cycles included in the current dataset.
Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.
Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).
Swipe tabs for staffing, quality and ownership.
Cook Willow Health & Rehabilitation Center, Inc. is a 5-star Medicare and Medicaid certified nursing home in Plymouth, Connecticut with 60 certified beds. It has been operating since 1991. Its overall CMS rating is 5 out of 5.
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Assure the security of all personal funds of residents deposited with the facility.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| MACDONALD, SUSAN | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Individual | 100% | Jul 1, 1975 |
| MACDONALD, SUSAN | CORPORATE DIRECTOR | Individual | N/A | Jul 1, 1975 |
| LE CLAIR, JENNESA | CORPORATE OFFICER | Individual | N/A | Mar 18, 1989 |
| MACDONALD, SUSAN | CORPORATE OFFICER | Individual | N/A | Jul 1, 1975 |
| MACDONALD, WALTER | CORPORATE OFFICER | Individual | N/A | Jan 15, 1990 |
| LE CLAIR, JENNESA | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Mar 18, 1989 |
| MACDONALD, SUSAN | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | Jul 1, 1975 |
| OH, JONG GIL | OPERATIONAL/MANAGERIAL CONTROL | Individual | N/A | May 1, 2007 |
| LE CLAIR, JENNESA | ADP OF THE SNF | Individual | N/A | Jan 30, 2004 |
| MACDONALD, SUSAN | ADP OF THE SNF | Individual | N/A | Jul 1, 1975 |
| OH, JONG GIL | ADP OF THE SNF | Individual | N/A | May 1, 2007 |
Compare CMS ratings and recorded fines for Cook Willow Health & Rehabilitation Center, Inc. and nearby alternatives.
Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.