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HomeConnecticutCook Willow Health & Rehabilitation Center, Inc.

Cook Willow Health & Rehabilitation Center, Inc.

81 Hillside Avenue, Plymouth, CT 067828602838208WebsiteGoogle Maps
3.7on Google(18 reviews)
5/5Much Above Average
Accepts Medicare Accepts Medicaid Sprinkler System

CMS data snapshot: July 2026

Health
4/5
Staffing
4/5
Quality
5/5
Beds
60
certified

How Cook Willow Health & Rehabilitation Center, Inc. Compares in Connecticut

Facility results compared with averages for CMS-certified nursing homes in Connecticut. Ratings, staffing and turnover measure different parts of care and should be reviewed together.

CMS overall rating
5/5
CT average
3.0/5
Above state average
Health inspection rating
4/5
CT average
2.7/5
Above state average
Staffing rating
4/5
CT average
3.2/5
Above state average
Nursing hours per resident
3.97 hrs/day
CT average
3.73 hrs/day
Above state average
RN hours per resident
0.94 hrs/day
CT average
0.69 hrs/day
Above state average
Staff turnover
40.8%
CT average
37.4%
Higher than state average

Comparisons use the matching CMS state averages without a proprietary combined score. Review the comparison methodology.

What the Data Highlights

Its 5/5 overall CMS rating is above the Connecticut average of 3.0/5.
Its 4/5 health inspection rating is above the Connecticut average of 2.7/5.
Reported RN time is 0.94 hours per resident per day, above the state average of 0.69.

Health Inspection Trend

A side-by-side view of the two CMS inspection cycles included in the current dataset.

Previous cycle
10
deficiency citations
Inspected Feb 6, 2024
Most recent cycle
10
deficiency citations
Inspected Sep 12, 2025
The two inspection cycles recorded the same number of deficiency citations.

Citation counts alone do not show severity. Review the inspection details below for scope, severity and correction status.

Cost & Demographics

Semi-Private Room
$15,341/mo
Connecticut median
Private Room
$16,425/mo
Connecticut median

Cost data: Genworth/CareScout Cost of Care Survey (2024). Demographics: U.S. Census Bureau ACS (2022).

Swipe tabs for staffing, quality and ownership.

Cook Willow Health & Rehabilitation Center, Inc. is a 5-star Medicare and Medicaid certified nursing home in Plymouth, Connecticut with 60 certified beds. It has been operating since 1991. Its overall CMS rating is 5 out of 5.

Beds
60
Avg Residents/Day
50.2
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
In Hospital
No
First Approved
Nov 1, 1991
Sprinklers
Yes
Council
Resident
County
Naugatuck Vly
Last Inspection
Sep 12, 2025
Deficiencies (Cycle 1)
10
Weighted Score
40.0
Infection Citations
0

Deficiency Citations (23)

F0559Potential for Harm

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Survey: Apr 29, 2026Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Sep 12, 2025Corrected: NoCycle: 1
F0609Potential for Harm

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Survey: Sep 12, 2025Corrected: NoCycle: 1
F0610Potential for Harm

Respond appropriately to all alleged violations.

Survey: Sep 12, 2025Corrected: NoCycle: 1
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Sep 12, 2025Corrected: NoCycle: 1
F0658Potential for Harm

Ensure services provided by the nursing facility meet professional standards of quality.

Survey: Sep 12, 2025Corrected: NoCycle: 1
F0689Potential for Harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Survey: Sep 12, 2025Corrected: NoCycle: 1
F0849Potential for Harm

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Survey: Sep 12, 2025Corrected: NoCycle: 1
F0880Potential for Harm

Provide and implement an infection prevention and control program.

Survey: Sep 12, 2025Corrected: NoCycle: 1
F0628Minimal Harm

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Survey: Sep 12, 2025Corrected: NoCycle: 1
F0812Potential for Harm

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0656Potential for Harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0657Potential for Harm

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0677Potential for Harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0690Potential for Harm

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0695Potential for Harm

Provide safe and appropriate respiratory care for a resident when needed.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0919Potential for Harm

Make sure that a working call system is available in each resident's bathroom and bathing area.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0570Minimal Harm

Assure the security of all personal funds of residents deposited with the facility.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0584Minimal Harm

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0730Minimal Harm

Observe each nurse aide's job performance and give regular training.

Survey: Feb 6, 2024Corrected: NoCycle: 2
F0580Potential for Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Survey: Nov 22, 2021Corrected: NoCycle: 3
F0600Potential for Harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Survey: Nov 22, 2021Corrected: NoCycle: 3
F0641Minimal Harm

Ensure each resident receives an accurate assessment.

Survey: Nov 22, 2021Corrected: NoCycle: 3
Total Fines
$0
Number of Fines
0
Payment Denials
0
Total Penalties
0

No penalties on record.

Staffing hours per resident per day. The black line shows the national average.

Nurse Aide2.30 hrs
National avg: 2.32 hrs
LPN0.73 hrs
National avg: 0.86 hrs
RN0.94 hrs
National avg: 0.69 hrs
Total Nursing3.97 hrs
National avg: 3.86 hrs
Weekend Total3.24 hrs
National avg: 0.00 hrs
Physical Therapist0.09 hrs
National avg: 0.07 hrs
Total Turnover
40.8%
RN Turnover
37.5%
Administrators Left
0

Quality measures as percentages of residents. Lower is better for all measures.

Ownership Type
For profit - Corporation
Recent Change
No

Owners & Managers (11)

NameRoleTypeOwnership %Since
MACDONALD, SUSAN5% OR GREATER DIRECT OWNERSHIP INTERESTIndividual100%Jul 1, 1975
MACDONALD, SUSANCORPORATE DIRECTORIndividualN/AJul 1, 1975
LE CLAIR, JENNESACORPORATE OFFICERIndividualN/AMar 18, 1989
MACDONALD, SUSANCORPORATE OFFICERIndividualN/AJul 1, 1975
MACDONALD, WALTERCORPORATE OFFICERIndividualN/AJan 15, 1990
LE CLAIR, JENNESAOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMar 18, 1989
MACDONALD, SUSANOPERATIONAL/MANAGERIAL CONTROLIndividualN/AJul 1, 1975
OH, JONG GILOPERATIONAL/MANAGERIAL CONTROLIndividualN/AMay 1, 2007
LE CLAIR, JENNESAADP OF THE SNFIndividualN/AJan 30, 2004
MACDONALD, SUSANADP OF THE SNFIndividualN/AJul 1, 1975
OH, JONG GILADP OF THE SNFIndividualN/AMay 1, 2007

Compare Nearby Nursing Homes

Compare CMS ratings and recorded fines for Cook Willow Health & Rehabilitation Center, Inc. and nearby alternatives.

All Connecticut facilities
Cook Willow Health & Rehabilitation Center, Inc.
Plymouth, CTCurrent facility
CMS
5/5
Health
4/5
Staffing
4/5
Recorded fines: None
Autumn Lake Healthcare at Bucks Hill
Waterbury, CT5.4 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: None
Ingraham Manor Rehab and Nursing
Bristol, CT5.8 mi
CMS
2/5
Health
2/5
Staffing
3/5
Recorded fines: $34,369
Pines at Bristol for Nursing & Rehabilitation, the
Bristol, CT6.1 mi
CMS
4/5
Health
3/5
Staffing
2/5
Recorded fines: None
Waterbury Center for Nursing & Rehabilitation LLC
Waterbury, CT6.4 mi
CMS
5/5
Health
4/5
Staffing
5/5
Recorded fines: None
Apple Rehab Watertown
Watertown, CT6.6 mi
CMS
4/5
Health
4/5
Staffing
3/5
Recorded fines: $25,058
Civita Care Sheriden Woods
Bristol, CT7.1 miAbuse flag
CMS
1/5
Health
1/5
Staffing
2/5
Recorded fines: $28,030
FacilityDistanceCMSHealthStaffingRecorded fines
Cook Willow Health & Rehabilitation Center, Inc.
Plymouth, CT · Current facility
—5/54/54/5None recorded
Autumn Lake Healthcare at Bucks Hill
Waterbury, CT
5.4 mi4/53/52/5None recorded
Ingraham Manor Rehab and Nursing
Bristol, CT
5.8 mi2/52/53/5$34,369
Pines at Bristol for Nursing & Rehabilitation, the
Bristol, CT
6.1 mi4/53/52/5None recorded
Waterbury Center for Nursing & Rehabilitation LLC
Waterbury, CT
6.4 mi5/54/55/5None recorded
Apple Rehab Watertown
Watertown, CT
6.6 mi4/54/53/5$25,058
Civita Care Sheriden Woods
Bristol, CT
7.1 mi1/51/52/5$28,030

Distance is approximate. Ratings and enforcement data use the current CMS snapshot; recorded fines are not a complete measure of care quality. How nearby facilities are selected.

Frequently Asked Questions

What is the CMS rating for Cook Willow Health & Rehabilitation Center, Inc.?▾
Cook Willow Health & Rehabilitation Center, Inc. has an overall CMS rating of 5 out of 5 stars, with a health inspection rating of 4/5, staffing rating of 4/5, and quality measures rating of 5/5. This facility is rated above average.
How much does Cook Willow Health & Rehabilitation Center, Inc. cost per month?▾
While individual facility pricing is not publicly available, the median nursing home cost in Connecticut is $15,341/month for a semi-private room and $16,425/month for a private room (Genworth/CareScout 2024). Cook Willow Health & Rehabilitation Center, Inc. participates in Medicare and Medicaid, which may cover some or all costs depending on eligibility.
Has Cook Willow Health & Rehabilitation Center, Inc. had any health inspection violations?▾
Cook Willow Health & Rehabilitation Center, Inc. had 10 deficiency citations in its most recent health inspection (Sep 12, 2025). The current CMS dataset records no fines for this facility.
What are the staffing levels at Cook Willow Health & Rehabilitation Center, Inc.?▾
Cook Willow Health & Rehabilitation Center, Inc. provides 3.97 total nursing staff hours per resident per day, including 0.94 RN hours, 0.73 LPN hours, and 2.30 nurse aide hours. The total staff turnover rate is 40.8%.
How many beds does Cook Willow Health & Rehabilitation Center, Inc. have?▾
Cook Willow Health & Rehabilitation Center, Inc. has 60 certified beds with an average of 50.2 residents per day, resulting in approximately 84% occupancy. The facility is For profit - Corporation owned.
Are there other nursing homes near Cook Willow Health & Rehabilitation Center, Inc.?▾
Yes. This page lists 6 nearby nursing homes in Connecticut. Compare their CMS ratings, staffing, inspections and fines before choosing a facility.
What do patients and families say about Cook Willow Health & Rehabilitation Center, Inc.?▾
On Google Maps, Cook Willow Health & Rehabilitation Center, Inc. has a rating of 3.7 out of 5 based on 18 reviews. This is an independent rating from visitors and families, separate from the official CMS government rating of 5/5.