• CMS rates this facility 1/5 stars (below average)
• Has 305 certified beds with an average of 292.4 residents per day (96% occupancy)
• Last health inspection found 32 deficiencies (inspected Mar 14, 2025)
• No fines on record
• Total nursing staff: 4.03 hours per resident per day
• Staff turnover rate: 48.8%
• Part of the Pacs Group chain (254 facilities)
Country Hills Post Acute is a 1-star Medicare and Medicaid certified nursing home in El Cajon, California with 305 certified beds. It has been operating since 1990. The facility scored below average compared to California facilities.
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Reasonably accommodate the needs and preferences of each resident.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure that residents are free from significant medication errors.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure each resident receives an accurate assessment.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Reasonably accommodate the needs and preferences of each resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide enough food/fluids to maintain a resident's health.
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Provide and implement an infection prevention and control program.
+ 37 more deficiencies
No penalties on record.
Staffing hours per resident per day. The black line shows the national average.
Quality measures as percentages of residents. Lower is better for all measures.
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | Jun 30, 2023 |
| PACS GROUP, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| PACS HOLDINGS, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Organization | N/A | Jun 30, 2023 |
| HANCOCK, MARK | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Apr 15, 2024 |
| MURRAY, JASON | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | Individual | N/A | Apr 15, 2024 |
| APT, FREDERICK | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| HANCOCK, MARK | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| JERGENSEN, JOSHUA | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| MITCHELL, JOHN | CORPORATE OFFICER | Individual | N/A | Jan 1, 2024 |
| MICHLIN, BERNARD | CONTRACTED MANAGING EMPLOYEE | Individual | N/A | Apr 1, 2019 |
| GRAF, ZACHARY | W-2 MANAGING EMPLOYEE | Individual | N/A | Apr 1, 2024 |
This chain operates 254 facilities. View all →